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Samantha Siren
07-12-2015, 07:27 AM
Hey All.

I wanted to enquire as to who is still waiting for a tail refund from Jesse. Mine started OK back at the end of April but I have had nothing for a month. The guy still owes me $375 and he is not returning my calls texts or emails.

I emailed his ex and he assures me Jesse is going to "make good" but I am really not buying it anymore. Has this guy run off with my money forever?

Meronica
07-13-2015, 01:44 AM
I would say keep bugging him honestly. Call/text him from different numbers every single day until you get a response.

Even if he doesn't have the money right now, he owes you an explanation and some kind of a stable repayment plan.


Sent from my iPhone using Tapatalk

Samantha Siren
07-13-2015, 07:15 AM
That's the thing he did have a payment plan then it just stopped. This man is driving me crazy!

Mermaid Lizzie
07-13-2015, 08:50 AM
Lawsuit! Seriously a guy cant just run away with your money and get away with it. Forget you trying to bug him get the police to. Or somebody!

Samantha Siren
07-13-2015, 09:10 AM
Will that really work if I'm in England?

Shelley
07-15-2015, 09:45 PM
Weird, I just posted to this thread but my post doesn't show up. What happened?? hmmm

Shelley
07-15-2015, 09:46 PM
Let me try again...
Jesse owes me $650. he said he would refund me in full via paypal but I haven't seen a penny. I happen to know that he owes my merfriend Nixie thousands and hasn't refunded her either.
Want to bring a lawsuit against him together?

Winged Mermaid
07-15-2015, 11:06 PM
Oh that's so terrible :( I'm so sorry you guys!
Looks like Jesse is heading to the MerNetwork blacklist if he doesn't refund everything he owes people here soon..

Samantha Siren
07-16-2015, 05:49 AM
Yes I do Penny. I have had enough of this thieving prick!

Mermaid Nixie
07-16-2015, 07:23 AM
Hello,

I paid Jesse Caldwell $2,400 for a deluxe silicone tail May 20, 2013. I have not received a tail, but my hard earned cash is gone. Though he has promised several times to produce the tail it has not happened. On one occasion I let it slide because he claimed he was grieving his grandmothers passing. Lo and behold the next day he was posting pics on social media with an ear to ear smile as he rode roller coasters at an amusement park. He should have been working all weekend to produce our tails. I am all in for a lawsuit. I have been extremely patient with this man. I'm guessing there are several, if not many others in our situation. My tail alone adds up to grand larceny.

Shelley
07-16-2015, 11:22 AM
Dang, that's 3,425.00!!! Just between the 3 of us! Wonder who else is owed? I suppose he had a good time spending our $$$$

Mermaid Nixie
07-16-2015, 01:14 PM
I messaged two more people I saw on Facebook that ordered tails from MMC a year after I did. They were posting on the MMC page in regards refunds. One said she had spoken to her attorney who told her it was a felony. I added a link to this thread in case they'd like to join in. Anyway, this tells me he took in money again and again knowing he was not making tails at the time. That is fraudulent. Anyone who paid via PayPal should log into your account there and lodge a complaint. Unfortunately PayPal has a dispute process limited to 180 days after purchase. Of course we all were told it would take months to produce our tails so the 180 day limit passes us by. Because he can easily take in money over the internet and victimize other he should be reported. At the very least he would be investigated, and most likely have his account shut down.

mermaidCrystal
07-17-2015, 02:18 PM
I messaged two more people I saw on Facebook that ordered tails from MMC a year after I did. They were posting on the MMC page in regards refunds. One said she had spoken to her attorney who told her it was a felony. I added a link to this thread in case they'd like to join in. Anyway, this tells me he took in money again and again knowing he was not making tails at the time. That is fraudulent. Anyone who paid via PayPal should log into your account there and lodge a complaint. Unfortunately PayPal has a dispute process limited to 180 days after purchase. Of course we all were told it would take months to produce our tails so the 180 day limit passes us by. Because he can easily take in money over the internet and victimize other he should be reported. At the very least he would be investigated, and most likely have his account shut down.

Thank you Mermaid Nixie for contacting me. I am mermaid crystal, and have also been Swindled by this man and am willing to do whatever it takes to try to get our money back. I also go a basic tail for $650 and paid in full upon paying him. I ordered my tail back in April of last year, that is almost a year and a half ago. I too got the same bs story and sent my condolences for his grieving but he still made an agreement on my tail and up until Jan 28th of this year he was still promising my tail and now since then has not returned a single message or call.

SIF
07-17-2015, 03:54 PM
Guys, Jesse is a good guy. He's been on hard times and been struggling personally with a LOT. This isn't an excuse, but not all of us have jobs to be refunding hundreds of dollars at a time to multiple people and Jesse is no exception. Has anyone given thought to the fact that the real world sucks and he may not be paying because he doesn't have a human job right now(i don't know but it could happen). And even if he does, he may not have two, or one good enough to cover any more than transport to/from work and his rent and food. Have patience, be kind and stick with him. Messages daily, and threats of legal actions only make the situation worse, because you may be drumming down his want to be involved at all in an otherwise potentially downturned position as is. I've been put out of business by a different tail-maker and am being ignored on refunds. Shit happens, you'll earn the money back in time, or he'll get it to you. Chill.

PearlieMae
07-17-2015, 04:57 PM
He should have thought of that before he spent money on things other than his business expenses. Sounds like he isn't trying to make good on ANY of his transactions.

Theobromine
07-17-2015, 05:39 PM
He should have thought of that before he spent money on things other than his business expenses. Sounds like he isn't trying to make good on ANY of his transactions.

This. Of course shit happens and people can fall on hard times or experience personal losses. But that doesn't make it morally or legally acceptable to run off with thousands of dollars of other people's money. It shows EXTREMELY poor business sense to spend money that people have paid you for a product without actually supplying that product. If you can't handle the workload, don't take the orders. People have every right to be upset and angry. They are under no obligation to chill :P

AniaR
07-17-2015, 07:18 PM
Do I sense a leave Jesse alone??

Nope nope nope. Get out of the thread, honestly. How patronizing to the people in this thread!

Theobromine
07-17-2015, 07:28 PM
Yeah...seriously. It's not like they just lent their favorite book to a friend who is now going through a rough time and can't remember where they left it. We're talking about a theft of thousands of dollars from multiple people. I would be livid if I was in their position. In fact, I'm livid FOR them. I don't usually weigh in on these types of threads (I generally avoid drama at all costs) but theft is never excusable and defending thievery is pretty uncool.

AniaR
07-18-2015, 03:41 AM
It wouldn't be acceptable with any other business, even small businesses. It is theft. A lot of people steal from others and have bad shit going on in their life. Do the police or courts care? Nope.

Princess Kae-Leah
07-18-2015, 04:27 AM
I'm so sorry guys! :( Wow, that's a lot of money to part with and get nothing in return. I say go ahead and pursue a lawsuit

SIF
07-18-2015, 04:28 AM
Yeah...seriously. It's not like they just lent their favorite book to a friend who is now going through a rough time and can't remember where they left it. We're talking about a theft of thousands of dollars from multiple people. I would be livid if I was in their position. In fact, I'm livid FOR them. I don't usually weigh in on these types of threads (I generally avoid drama at all costs) but theft is never excusable and defending thievery is pretty uncool.

I guess with a similar situation to them, I'm just handling the lack of response in a more "give up on shit" route. My parents and I spent EVERYTHING left from my company money to get my tail, it fell apart by the end of use 2, at the dorsal and the fluke and by use 5 i had to gut the fluke of oozing green goop that stunk so bad my eyes watered and i had to bee-line for the toilet. If you're not being heard, you're not going to be heard and why keep fighting. But I'm broken from this happening multiple times to me so... Sorry for not seeing the fighting route clearly?

Winged Mermaid
07-18-2015, 04:48 AM
Mermaid Creations has been blacklisted (http://mernetwork.com/index/showthread.php?10347-%E2%9A%A0-Tailmaker-BLACKLIST-%E2%9A%A0) and an advisory has been put up on the tailmakers page advising people to post here if they're waiting on a refund/tail from him.

SIF
07-18-2015, 04:55 AM
Thank you Iona. It sucks they have to go through this. makes me wonder if i'd be in more or less pain if my tail had just never come instead of come and be used twice for less that 4 hours total before it started falling apart. I may have been in less pain but been more angry.

AniaR
07-18-2015, 06:13 AM
Your experience is totally different. I addressed your issue in one if the three threads you made. It is not the same as paying in full for a tail you never got, and not being given your money back.

Samantha Siren
07-19-2015, 06:20 PM
So what's our plan of action people. Being in England I'm not sure how much I can do.

Merfin_Aurora_Oceania
07-22-2015, 10:38 PM
So what's our plan of action people. Being in England I'm not sure how much I can do.

Dear Samantha, I touched base with a local internet law firm in my country, they advised to follow a lawsuit claim in the state in which Mermaid Creations is based which is Ohio, you may need to find an appropriate lawyer who can handle particularly internet business' in my opinion and be sure to let all the parties involved who are affected by Jesse that they have proof of emails and any other records particularly of payment to be kept.

Wishing you all the best Samantha and to the others affected by Jesse.

Samantha Siren
07-23-2015, 04:39 AM
Well the surprising thing is he just sent me a another $100. I guess calling him 50 times a day and calling him a thief is stating to do the trick. Only $275 to go

Yulia
07-23-2015, 01:08 PM
I don't doubt that Jesse is a good guy irl that messed up totally as a businessman, that's okay but take the consequences.
A good guy would have kept in touch with their clients though, even if no money was a available to send at the moment.

Samantha Siren
07-23-2015, 01:39 PM
I sent him a very sarcastic message saying exactly that. I have told him over and over again to keep me in the know but his lack of communication has tipped me over the edge. I'm giving no more head space. I told him either hebpays the rest by the 1st or I'm filing a lawsuit. Let's see if he replies

AniaR
07-23-2015, 09:41 PM
Jesse constantly hit on sean to the point of being super uncomfortable for both of us and sean would try and redirect it with kindness. And dude was engaged. I think a good guy would a been honest from the very start and made every effort to pay back instead of waiting for threats

Princess Kae-Leah
07-23-2015, 09:50 PM
I never really got along well with Jesse, not saying he's a horrible evil person or anything, but our personalities and interests did not mesh well together for the most part.

Samantha Siren
07-28-2015, 04:56 PM
Jesse sent my last payment! Guess coatant ringing,emailing and threatening a lawsuit worked. Keep at him people. It has worked.for.me!

AniaR
07-28-2015, 09:34 PM
congrats!!!

Starfrit
07-28-2015, 09:57 PM
Glad you finally got your refund, Samantha! :D Even if it isn't the full amount, but it's a start!

With regards to Jesse, I've said it before and I'll say it again: When someone hands you money for a product, until that product is in the customer's hands, that money doesn't belong to you. You use whatever you quoted to buy the materials, the rest is put waaaaaaaaaaaaayyyyy the hell away while you're actually working on it. That money isn't yours until you've earned it, and stays untouched specifically to avoid situations like this-- If something comes up and you can't finish the tail, ta-daaa! You refund the client what they're owed* in one go, apologize for the inconvenience, and then you're done with it. None of this dicking around, no avoiding phone calls, no potential lawsuits. This is basic business shit.

I understand that things got like this because he ran into personal problems, but what Jesse fails to understand is that the problems that come up in his life are not his client's problems.​ Most clients will be totally understanding and patient if he explains the situation to them, let him take his time and all to get back on his feet, but they are under ZERO obligation to do so. If they decide that they've waited long enough and want a refund, he needs to work with them to accommodate that ASAP-- Not disappear off the face of the planet and only quietly throw pennies at his clients with no communication.

I agree with Yulia; I don't necessarily believe that Jesse is a bad person, and I do honestly believe he's just an innocent guy who got in way over his head as, unfortunately, a LOT of aspiring tailmakers do. But there's a right way and a wrong way to handle these situations, and Jesse is knowingly doing everything wrong. By refusing to acknowledge his clients and the thousands of dollars that he owes, and by running away from everything, he's become a thief. He's no better than Fishbutts or Kanti at this point. And this is why I will never understand people who defend this kind of behavior and tell his understandably pissed off clients to "chill."

I'm glad that Samantha's seen something from him, but given the amount of waiting around, phone calls and threats of legal action it took just for him to send her $100 leaves me uneasy about the rest of the funds he owes, not just for Samantha but everyone else he owes, too; which, just from the numbers posted in this thread (including Sam's remaining refund) is just shy of $4,000. And there are more clients waiting who aren't on the forum, so who knows just how high the total really is?

Mermaid Dottie
08-03-2015, 01:28 PM
So, apparently i posted in the wrong thread yesterday. I apologize. My husband and I "took advantage of a sale" he was having on his basic tails. We ordered a solid black basic tail for $600 in March of 2014. Two messages and 18 months later, we have no tail, have not been asked for measurements, and have not been issued a refund.

I know Mermaid Nymora was put in a similar situation, as well.

EDIT: So adding this to Tieri's calculations above, that's $5200.

AniaR
08-03-2015, 02:23 PM
and you wont be getting one since he's selling off the molds obviously. this seriously sucks. you guys have a merling coming you need your 600$ back

Meshy
08-24-2015, 12:04 AM
I am also owed money from his "sale" $675 (gave him shipping along with the price of the tail) have received nothing, and while he was being good in the beginning and messaging me, I messaged him about 3 months ago and again 3 weeks ago... nothing.

At this point I'm probably never going to buy another tail, and I've been a little done with the whole mermaid world. Maybe someday I'll come back, but this experience has kicked me in the ass so hard (along with a divorce, and my mother going through cancer treatment... my 2014 - 2015 hasn't been the best).

If I can help by signing paperwork if anything does come of a lawsuit, I'm more than happy, but otherwise I'd like to mostly be left out of it. I'm at a point where I don't care and it's easier than getting money back. I know he doesn't have it and I'll never get it back anyway.

Also, sorry being late to this thread. I honestly don't come here much anymore.

AniaR
08-24-2015, 10:55 AM
Someone mentioned in my contest thread too about never getting their tail

SteampunkMermaid
08-31-2015, 12:27 PM
Hey,

Its Steampunk Nymora ;)

I was apart of the the Jesse special as well $650. Mermaid Dottie mentioned my dilemma. I am pressing charges and am just working on finding the appropriate attorney to look into it.

Jeff Louis
10-15-2015, 08:48 PM
We purchased a guppy tail in March and once Jesse received the money through Paypal we have lost all correspondence. He will not return e-mail messages. The tail was for my son's 9th birthday. My son used money he saved from Christmas along with money he received from family and friends for his Birthday to pay for the $480 tail. Based on the comments on this thread it does not look like he will refund my son's money. Not sure if I could sleep at night knowing I stole $480 from a nine year old.

Ashe
10-15-2015, 09:23 PM
I am so sorry about this, Jeff. There have been many fabulous toolmaker who have crashed and burned and decided to steal away with everyone's hard earned money. It is absolutely awful! I think that some mers are still trying to reach out to him and are slowly getting their money back, but I don't think the issue has been publicly addressed in a while. I am sorry for your son but I hope he still wants to enjoy the rest of what the merfolk community has to offer!

AniaR
10-15-2015, 10:26 PM
heart breaking

Sherielle
10-16-2015, 09:26 AM
We purchased a guppy tail in March and once Jesse received the money through Paypal we have lost all correspondence. He will not return e-mail messages. The tail was for my son's 9th birthday. My son used money he saved from Christmas along with money he received from family and friends for his Birthday to pay for the $480 tail. Based on the comments on this thread it does not look like he will refund my son's money. Not sure if I could sleep at night knowing I stole $480 from a nine year old.
Oh my god!!! That's horrible!!!

Merman Arion
10-16-2015, 10:06 AM
That Jesse guy is a scumbag. Sorry for the harsh choice of word but to steal money from a kid is low... Very very low.

Shelley
10-18-2015, 09:33 AM
Each rip off story is worse than the one before. Ugh!

Sent from my SM-G900V using Tapatalk

Mermaid Nixie
06-15-2016, 03:16 PM
Still no refund ... I'm owed $2,400.00. I ordered 5/20/13

AniaR
06-15-2016, 07:13 PM
holy shit, 3 years later???

Mermaid Nixie
06-16-2016, 10:38 AM
Yes, That was a lot of money for me to lose. In my case I paid via PayPal at Jesse's business website. I was so excited to order the tail. At the time I was on Jesse's waiting list just behind Christian. Then he made I think two more tails, bypassing mine. Then no more tails and no refund. I knew there would be a wait, but only later did I realize that the wait prevented me from obtaining a PayPal refund as it exceeded the PayPal 90 day refund limit. When my tail never came, along with some drama I've observed, I just didn't want to be a mermaid anymore. I don't trust enough to give that kind of money up front for a silicone tail, risking another financial blow. Jesse recently PM'd me on Facebook to say he's working two jobs and is going to pay me back ... as well as Mermaid Shelly, but he's done this several times.

Recently I dragged out my tattered old fabric tail and went for a swim when I visited New Orleans. It encouraged me to go to work on my neoprene/Sequin tail (got supplies while waiting for the tail that never came) I had stopped working on it after I lost hope over the Jesse tail. I'm quite artsy and have a knack for sculpting so I'm also looking into making my own silicone tail ... many thanks to all the great threads here on Mernetwork.

Trident True
08-08-2016, 04:11 AM
I don't know if this will help anyone in the states but it worth looking into. I thought that this would fit under litigation but then i thought that it probably fits more into a scam. pay money then not received goods. this is Particularly centred for the USA residents that have purchased from this business.

http://www.ohioattorneygeneral.gov/About-AG/Contact/Report-A-Scam

As for international customers, it can be hard fighting people in regards to a lawsuits. you can go and see a lawyer that can act on your behalf in regards to getting a message across to the person in question.

Shelley
02-07-2017, 09:24 AM
I'd like to happily say that Jessee DID honor his word and refunded my money. It took until now=looooong time but it did happen. I hope that gives others faith that he may come thru on all the money owed to mers. Good luck to all. And don't give up.