View Full Version : Account help for a new member.

10-31-2016, 12:22 PM
One of the uk mers has signed up and she can see the posts, but can't reply to anything. She said it's been over a week and she hasn't had any emails from MN, and she has checked her junk mail.

She sent the following screen caps:



Any help would be appreciated!

Sent from my iPhone using Tapatalk

Winged Mermaid
11-04-2016, 01:44 AM
Please have her email me at mernetwork@gmail.com (or using the "contact us" page) using the email she signed up with. It's just a matter of her not getting the verification email, which happens sometimes (people keep reporting emails from mernetwork as spam instead of unsubscribing- so now a lot of the verification emails just don't go through, and are blocked before they even reach the spam folder, sadly). Once I get her info I can fix her account :)