Great Customer Service Leader

[artorias]

The not-so-great secret of leadership is that it spreads even without the required title or badge. There will always be natural leaders in your company. Accept and encourage this leadership to create a culture of leadership in your company.
Tag those who help others. Find and encourage everyone's strengths and special abilities. Make it a point to model your best leadership qualities and encourage others to do the same.

[valkyrie]

Hi all! There are quite a few review sites on the internet today, such as PissedConsumer (https://vocal.media/journal/8-tips-to-become-a-great-customer-service-leader) and all over the place I see companies not responding to their customer complaints. In fact, this is bad practice, as it indicates that the company is completely indifferent to the opinion of its client. In fact, this can lead to negative consequences for the company in the future, since all new customers who see such an attitude will understand that the level of service from this company is very low.