What measures should be taken to protect data when integrating a contact form with CR

[Wilson12]

What additional security measures should be implemented when integrating the contact form with CRM in Magento 2 to avoid threats of cyber attacks and data leaks?

[Floppus]

When you integrate a contact form with CRM in Magento 2, data protection becomes a priority. The first thing to do is to use SSL certificates to encrypt all data that is transmitted through the form. This will ensure that information is protected from interception by third parties. It is also important to set up two-factor authentication for CRM users and restrict access only to trusted employees.In addition, it is worth making sure that the selected CRM meets the requirements of the GDPR or other local data protection standards. CRM integration via the API must be secured with tokens and keys to prevent unauthorized access. Another useful step is regular security audits and setting up automatic deletion of outdated data.I can also recommend using solutions like magento 2 customer feedback extension (https://amasty.com/google-customer-reviews-for-magento-2.html), which help collect feedback and protect user data at the same time.