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View Full Version : UGH i dont even know what to do anymore



Mermaid Aurora
07-13-2013, 02:35 AM
So i havent been on MN in a long time, and reading through i am seeing a lot of new info. Stevi apparently is offering refunds, but then is blocking people on facebook inquiring about refunds, and a bunch of people are in the same boat as me. I'm going to open a dispute through paypal, and hopefully that will get her attention. I just want my money back, its almost a year since i ordered and i simply cant do this any longer. anyone have any suggestions what to do?

AniaR
07-13-2013, 11:25 AM
A friend of mine has been waiting over a year :(

I think opening a dispute is a good start

Mermaid-Rose
07-13-2013, 02:04 PM
Yes, she has done the same to me. We should at least count how many mers have this same problem.

Mermaid Danielle
07-13-2013, 08:23 PM
Sounds like a good place to start, sorry that this is happening to you... Good luck

Sea Pearl
07-13-2013, 09:13 PM
I'm very sorry to hear about all the people who are still having problems getting their tails or refunds. Hope it all gets worked out!

AniaR
07-13-2013, 10:55 PM
I wonder if some sort of class action thing can happen?

Mermaid Margarete
07-15-2013, 04:48 PM
I'm all for class action.

I bought my tail back in October, was told I'd have my tail around Christmas and I haven't heard from Stevi since January... It's just not fair. I'd be fine waiting if she wasn't completely ignoring me... I feel like she stole from me =\

Mermaid Varshana
07-15-2013, 04:51 PM
Well, she did. Basically.

Mermaid-Rose
07-15-2013, 05:08 PM
We should get a tally of how many people are still waiting for their tail. From this thread, I can count 3, but I know there are more.

Moongazer
07-19-2013, 12:00 AM
I'm very much still waiting on my refund and haven't heard a thing in months nor does she return emails anymore.

BBB doesnt seem to be any use (Can't find anywhere to report her) Paypal says there isn't anything they can do since its been more then 45 days (I ordered in November) and thats all I can do as a Canadian really.

I'm beyond amazed that Stevi would just steal my money.

Marie-Josie Cayer
07-23-2013, 01:17 PM
I have ordered a latex mermaid tail and top back on October 1st 2012 and later paying a partial silicone upgrade on November 10th 2012. I never had a chance to see my mermaid tail come home. No updates neither. I'm currently thinking of either making my own tail or comission another mermaid tail maker. It saddens me that I won't be able to do mermaiding this summer and I hope that everyone will be cautious not to buy from Fish Butts until case is solved. I'm worried that I will lose my initial investment but I am not the only one out there. Thanks.

Mermaid Harmony
07-23-2013, 02:51 PM
wow, I'm sorry this is happening to you guys. I feel terrible, hopefully she said she's doing some partials now, and hopefully you'll get them soon, but I know that doesn't make up for lost time. :-/

Mermaid Marissa
07-23-2013, 03:13 PM
I'm still waiting for a tail. She said mine should be done by early Aug-Late July so we'll see. What I don't completely understand is when I got my first tail from her (back when Mermaid Parties was still a thing) she always emailed me back within 24-48 hours and she ALWAYS answered my questions! She even offered me a discount for being a good sport! Now I can't get the discount or my questions answered! What the H*LL?!?!?!?! And who is this Rose person? When I emailed Stevi she emailed me back saying Stevi would get back to me and that was over 3 months ago....

Sumatra
07-26-2013, 10:33 AM
Hi everyone, you can add me to your tally count. I ordered a tail 10 months ago. Even though Stevi promised me more than once that my tail was on its way, I never received it. I highly doubt that she ever even started on it.
I learned from Paypal's website that a dispute must be filed within 45 days of the placing an order. So unfortunately, my money is probably gone forever, BUT I really wish for Stevi's Paypal account to be blocked from receiving any more funds, so that more people don't get robbed of their money! I also wrote a letter to Paypal to please investigate. I don't know if it will do any good, or if anything will come out of it. Perhaps if they get more complaints from other people, they will do something.
I don't know what else to do...I wish all of you luck.

BlueMermaid
07-30-2013, 12:35 AM
Me too! I ordered 2 tails last year, got nothin.

JenG
08-12-2013, 09:16 AM
Same here...ordered a tail and top for my daugher back in October 2012 and have been going through the same issue as all of you...

AniaR
08-12-2013, 11:19 AM
This is insane!! Adam martyn was driven into hiding for less than this! He stole money from 3 or 4 mers. Stevi should stop taking orders to pay for old orders and instead get a line of credit so she can get caught up.

Ashe
08-12-2013, 12:41 PM
This is just crazy. I myself have never ordered a tail from her, and I don't plan on doing so, but you can add my friend to the tally count for sure. She doesn't post much on here anymore but what I say is true. She ordered her tail in I believe October or November (so sorry, I forgot which one) And was told she would get her tail maybe after Christmas, if not before. Keep in mind this was going to be her only Christmas present. Afterwards they payed a rush fee to ensure it got there by Christmas... and obviously, nothing. No emails, no updates, and not surprising- blocked from Facebook when she simply asked for an update on her tail. Plus, Stevi SAID that her tail had been started, and would be shipped out soon. Lies.
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My friend has to go through so much in her life, and this isn't helping at all.

Sitre Seer Moroaica
08-12-2013, 01:04 PM
I cant believe she actually kept this up!
I was an original Mermaid for Stevi when she first began and let me say she really overloaded herself from the beginning. After I ordered my second tail and a tail for my niece she kept putting others orders above mine and from there I was getting annoyed. I'm very glad I got my money back before all this happened but I do hope something is done to get all your money back as well.

Meridian Mer-Gyver
09-01-2013, 03:52 PM
I am not the admin of this page, it was started yesterday and I totally support and back it! If you have been burned, ripped off, or left out to dry then join this group and lets make voice a pod of voice to be heard! Ps. You can also report their page as a scam, if a company is continuing to take money from its clients and NOT delivering on any promises, then it is a SCAM and its ILLEGAL

https://www.facebook.com/phishphanny

marvelmermaid1939
11-24-2013, 08:09 PM
I'm still waiting for my full silicone tail! Its been 7 months

Mermaid-Rose
11-24-2013, 11:03 PM
I'm still waiting for my full silicone tail! Its been 7 months
In one week, it will be officially ONE YEAR that I have been waiting for my tail. This is out of control!

marvelmermaid1939
11-25-2013, 03:24 PM
I filed on the BBB and this the the response I got
Thus customized item takes a minimum of 4 months to create. Now with all the continual changes the client asked for it pushed back production on the design. Tails take anywhere from 4-10 month's (in her case 10 being the maximum time.) Client agreed to this written statement of no refunds due to the custom nature of this product.

Updates have been given consistently however I did not agree to daily updates. Updates are given NEAR COMPLETION of the tail. Which is currently in production. All items are purchased with payment made for producing the product.

Therefore a refund will not happen especially when custom product is in process.



I'm not sure but I'll take this for now

spottedcatfish
11-26-2013, 03:46 AM
I think some organization has to be done. However a typical court case generally costs about $20,000 if it is done right and could be more depending on how dragged out the legal process goes... The best bet would be to file a small claims case to at least try and re-coup the $ Stevie took.

Elle
11-26-2013, 05:15 AM
seeing as the facebook page no longer exists and the website no longer exists, you guys are in for a hard time.
you'd need to know stevi's current address for a start so you can actually serve her with court documents. you'd need emails that contain information about the refunds that she was offering. Possibly FB screen shots as well.
She has quite literally disappeared of the radar. Unless you have all this information and you can gather it all technically you wouldn't have a case, it would fall under here-say
If you can gather all the information great! but you still have to find/get in contact with her in order for everything to progress.
And seeing as the business doesn't exist anymore, that's going to be quite difficult.

BlueMermaid
11-26-2013, 09:34 AM
This is why this should be criminal prosecution. She stole from numerous people by lying to them. There is no fee to anyone for criminal prosecution, and they will find her, we don't have to. If everyone has reported her to the internet crime center, they may have already started a case against her.

WillowAnne
11-26-2013, 09:04 PM
Odd... Earlier today the page was taken down (or, it wouldn't let me access it at all, even though various searches), but I just tried again and it's up. Hm.

deepblue
11-27-2013, 01:24 AM
If anyone just knows her first and last name and the city she lives in, it's frighteningly easy to find personal info like addresses online.

Elle
11-27-2013, 05:47 AM
Fish Butts is accessable on FB again....or at least I'm able to access it

Yes it's incredible what you can find out online....like someone's name, who they are out with, why they are out and what they look like all from instagram and checking in somewhere....it was on youtube.
Why I only have a private FB

WillowAnne
11-27-2013, 07:18 AM
Doesn't the BBB require an address? I don't know if it would be posted (or even accurate) on the BBB site, but I think I remember seeing one there once before. I doubt it is her actual address, though.

WillowAnne
11-27-2013, 07:20 AM
And even if she has posted something, if she deletes her personal page, those details (like her posts and pictures, etc.) are still available when you google search. I remember being fired from a daycare when I was in college because I had posted that I was pagan on my myspace (back when myspace was cool), and even though I had deleted it six months before, they could still get to all of my information.

Mermaid Momo
11-27-2013, 04:50 PM
^ that's because of the google cache. Google saves everything and anything. They literally have tons of warehouses to house the servers where they save all the data. You just need to know how to find it all.


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marvelmermaid1939
11-28-2013, 10:24 AM
well we know she's not good under pressure. She can hide for a long time but since everything she has done/said is on google, most people can dig up the info on her.
It's just.....hard. If she would just TRY and realize what she's done and give us tails/refunds/updates it would be a little progress.

halesloveswhales
12-25-2013, 12:14 AM
It looks like both the Fish Butts website and the Facebook page have officially been taken down. :( Correct me if I'm wrong.

Blondie
12-25-2013, 01:32 AM
Yeah it's gone :\ I checked Stevi's facebook too and she's not employed to it anymore. I guess she's officially done?

halesloveswhales
12-25-2013, 08:15 AM
I guess so. Sad, because she really did offer a good product for the price. I wish everything had worked out :(

AniaR
12-25-2013, 10:33 AM
I hope people take legal action

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marvelmermaid1939
12-29-2013, 11:32 PM
Wait what does that mean that shes done? Done business?
Done making tails? if so i dont know what to do she said mine will be here probably in February....
I don't know what to do :/

AniaR
12-29-2013, 11:37 PM
I think a class action needs o happen

marvelmermaid1939
12-30-2013, 10:53 PM
Even I cant send something to her email!
I cant contact her at all!
I think we need to do something

Seatan
12-30-2013, 11:04 PM
Do you know any lawyers? Maybe someone at church or someone your family knows? If so I suggest you talk to them about the most affordable way to take action againnst Fishbutts

AniaR
12-30-2013, 11:13 PM
If you're still waiting for a tail, please post here: http://mernetwork.com/index/showthread.php?6839-Official-Fishbutts-Complaint-Thread&p=103512#post103512 people have been complaining for a year and no one has done anything yet so let's get this going.

marvelmermaid1939
01-09-2014, 06:13 PM
I'm really gonna try to fight for my tail
my mom just says" its okay we just wont buy a tail anymore"
but no im gonna try everything to get my tail. thank you guys for the help