Challenges and Best Practices in Psych Billing: Seeking Advice

[roncraig]

Hi everyone,

I’m new to managing psych billing and feeling a bit overwhelmed by the unique challenges it presents compared to general medical billing. How do you handle common issues like accurately coding therapy sessions, dealing with insurance denials, and managing patient co-pays?

Are there specific software tools or strategies that have helped streamline the process for your practice? Also, any tips on staying compliant with HIPAA and insurance regulations in psych billing would be greatly appreciated.

Looking forward to learning from your experiences and advice!

Thanks in advance!

[stevenlee]

Hi! For accurately coding therapy sessions, make sure to use the correct CPT codes like 90834 or 90837 and keep thorough documentation to support them. When it comes to Psych Billing (https://epsychbilling.com/our-services/), using software like TherapyNotes, SimplePractice, or Kareo can help streamline the process and reduce errors. To handle insurance denials, follow up promptly and appeal when appropriate. For managing patient co-pays, establish clear policies and use patient portals for easy payments. To stay HIPAA compliant, secure all patient data, limit access, and regularly train your staff on privacy practices. Consistent attention to detail and good communication with insurers can make billing much smoother.