My tail from Aurore la sirène [Archive]

Yulia

10-21-2014, 09:13 PM

So my latex tail from Aurore la sirène is done, and shipping out on thursday!
Since there isn't anyone here I know of who has ordered from her before, I thought writing about my experience and order (and then also reviewing it when it's here)
could be a good idea. :)

The 8th september I made my order for the "Modèle Latex" and sent my measurements, along with a design idea and some color preferences.
I wanted a tail that was more "realistic" than fantasy, and with smooth gradients through the colors. Blocky colors and sharp lines is not my cup of tea when it comes to tails.

This was my design:
http://i930.photobucket.com/albums/ad142/YuliaLinderoth/31d97c9b-1581-4bdb-9ebe-936cbda9d4b0_zps0323f7ac.png

"I would like metallic colors and some glitter if that's possible. And a smooth transition in colors between front and back. The lighter colors is the front/belly."

"Hello, for the measures they are all there, so you want as background colors bluish black color to gray-blue with glitter, it's quite feasible."

"Not black, dark greenblue!"

"i don't have dark green blue i have this in blue métalique dark:
https://www.facebook.com/video.php?v=901604269869363&set=vb.471209126242215&type=3&theater"

"Yes, that is good!"

"ok bluish black :)"

Initial discussion went well, I tried to be as clear as possible, since I knew that Aurore's english isn't perfect.
Direct payment through my bank was made the next day.
The price for my tail with the extra fins and including shell-top was 445€, which is 566usd.
Aurore got my payment without problem, and told me that she would buy materials on the 16th september,
and that she would regularly send me pictures to show the progress.

On the 18th I got my first picture! :D

http://utterberg.net/upload/img/201411042010-1.jpg

The picture shows my "monofin silicone drying".

On the 26th I got a message from Aurore that she was in hospital, and that she was very sorry that she hadn't been able to work on my tail
within the timeframe she had told me. For me, waiting was not a problem, her health is more important to me than me getting my tail a few weeks later.
Luckily, she started to feel better and on the 4th I got my next set of pictures.

http://utterberg.net/upload/img/201411042011-2.jpg

http://utterberg.net/upload/img/201411042011-3.jpg

The pictures shows my two scalesheets, the first one is a pearlescent white, and the second one I believe is darkblue metallic.
I was a bit sceptic at first when I saw the white, because we talked about it being blue, so I asked this:

"Oh that's a big contrast! Are the colors going to blend together well later?"
"yes
this is only the beginning of creation, there is still much work"
"Good! It looks great, just wanted to be sure. :)"

I felt that it was a good answer as it still was very early in the process.
On the 10th I got to see the tail almost fully assembled:

http://utterberg.net/upload/img/201411042013-6.jpg

On the picture you can also see the size of monofin, which I believe she makes herself.
On the 15th the fins were painted and attached, and the fluke also painted.

http://utterberg.net/upload/img/201411042015-8.jpg

http://utterberg.net/upload/img/201411042016-7.jpg

I thought the fluke and fins looked a bit different than the rest of the tail and asked what material it was.

"yes is in fabric covered with clear silicone"

That was something I didn't know, I thought that they would be in latex too. I can't say I'm disappointed, I haven't seen it in real life yet, and since it has silicone
on top, the "fishy" feel I'm sure will be there. It's a new technique for me and I'm looking forward to see it up closer.
I also wasn't sure if she was done with the painting of the fluke, and therefor didn't ask about the purple on the tip of it. My mistake, but I really didn't want to sound complaining and ungrateful, you know?

20th october I got a message from Aurore that the tail was done.

http://utterberg.net/upload/img/201411042017-9.jpg

http://utterberg.net/upload/img/201411042018-10.jpg

I became a bit shocked, because it didn't look like I had pictured it at all, and not really how we talked about it. I didn't know what to do, because I didn't want her to feel bad about me not liking it, and again, I didn't want to sound ungrateful.

"The front is very white, and there is not the purple on the bottom fin
" Hello, for the measures they are all there, so you want as background colors bluish black color to gray-blue with glitter, it's quite feasible."
The front is not gray-blue"
"No it is pearly white, and yes, because I do not have the right to make identical reproduction
it's not good for you??"
"I know you can't make exactly, but you made it very white, when you said blue.
Is it possible to make a bit more blue in the front and have the middle stay white? So it blends a bit more."
"ok :) "

This was in the evening, so I thought she maybe would try to fix it the next day, but no! Not very long after I got a new picture:

http://utterberg.net/upload/img/201411042019-11.jpg

It looked much better, and I felt relieved.

Yes it looks better! The light blue is a nice color! Can you make another lighter blue layer inside of the light blue on the upper part? I think it'll be perfect. It looks so much better already. Thank you. "

Around 9 in the evening I got the last pictures from Aurore. She really wanted me to be satisfied, I didn't expect her to work that late just for me.
I was so scared that she would get mad at me for complaining, but she tried her hardest to fix this for me, and I'm very grateful for that.

http://utterberg.net/upload/img/201411042019-11.jpg

I really like the lightblue colors she used in the end, and that the fluke and fins are unique sculpts.
If I could change one thing, it would be to add the purple on the bottom of the fluke, I don't know why it wasn't added, maybe it wasn't possible. It's a detail I can live without, I am satisfied with the outcome.
The cost for shipping to Sweden was 49€, or 62$.

All in all, I have so far had a good experience with this tailmaker, she sent lots of pictures through the progress, and if you live in Europe and don't want to spend
a fortune on shipping this is a excellent option for you. The prices match very well to her products, and she offers tails in many price-ranges.

When I have a tail there will be a full review of it, and pictures of course!
I'm a bit scared about doing an unboxing video since English ins't my first language. (Convince me!)

Would I recommend a friend to order from Aurore la sirène?
So far, yes!

AniaR

10-21-2014, 09:27 PM

you can post images by doing https://fbcdn-sphotos-h-a.akamaihd.net/hphotos-ak-xpf1/v/t35.0-12/10742802_931722880190835_1263762061_o.jpg?oh=c70bb 20cbab4fa293285cf12dce4973a&oe=5449087F&__gda__=1414096623_787d0f2024c9ab6f99a321d702b4f72 0 [ / img] without the spaces FYI

[img]https://fbcdn-sphotos-h-a.akamaihd.net/hphotos-ak-xpf1/v/t35.0-12/10742802_931722880190835_1263762061_o.jpg?oh=c70bb 20cbab4fa293285cf12dce4973a&oe=5449087F&__gda__=1414096623_787d0f2024c9ab6f99a321d702b4f72 0

Yulia

10-21-2014, 09:31 PM

I know I can, but I chose not too, because they are very large.

AniaR

10-21-2014, 10:13 PM

Half your links don't open though, and the forum tends to autosize images shared using the code.

Yulia

10-21-2014, 10:18 PM

Half your links don't open though, and the forum tends to autosize images shared using the code.
Awrghfrsh.
Odd, they all work for me. :/
In the editor they look horribly big.

I'll fix it. :)

AniaR

10-21-2014, 10:56 PM

thanks, yay now we can see them all. LOOKS BEAUTIFUL. You must be so happy :) it's been a long time coming!

Yulia

10-21-2014, 11:15 PM

I'm soooooo excited! :swoon:
The wait has been so long (if you count in the Merdivas tail) so I don't think I really understand it yet, that I will have a tail soon.
Next summer will be a great one.

Merman Arion

10-22-2014, 02:05 AM

So happy for you Yulia :)
To me, it's the best tail she ever made so far.

Mermaid Adriel

10-22-2014, 04:42 AM

I love Aurore's tails, and this is one of the best I've ever seen <3 Congrats!

Yulia

11-04-2014, 12:48 PM

So, I just got home, it's too dark to make an unboxing video right now, so that will have to wait for tomorrow.

Through the large holes though, I noticed a few things....
For starters, there's dirt and a scratch from when customs rummaged through the box, and theres no bubblewrap inside, so the latex has started to stick together.
The scaletop is flexible and made of latex, which is a good thing cus I'm quite busty.
My hipfins are SEWN on, with regular thread!? I'm not sure how long that will hold up, time will tell.
The shading between the scalesheets is almost nonexistent, which was one of the most important things for me, the seam looks very prominent.

Echidna

11-04-2014, 02:05 PM

I can't see a single image except the design on top, so I can't comment on the tail, but I'm happy you finally have one.

Yulia

11-04-2014, 02:06 PM

Somehow all pictures have disappeared, I'll fix that. :/

Yulia

11-05-2014, 10:23 AM

So the tail is opened, nothing is broken, but overall it's very sloppy.
Hairs and goop and bubbles everywhere in the latex, the colors doesn't really match what I asked for (but it still looks good). The back is not metallic, even though
we both agreed on that.
The hip fins are not going to last long I'm afraid, they are handsewn on with regular thread, and the stitches aren't tight. If I pull, I can see right through.
In some places the underlying fabric are poking through because the silicone didn't cover it, so water will drain in their and It's going to be hell to get that dried.
The scalesheets are also sewn together, but probably on a machine.

I tried to get my foot into one of the pockets, and they are the perfect size, but it's very tight so I didn't get the strap over my heel. You sure was right when you said it was hard to get on a tail!
The fluke is huuuuge, and I can't wait to try it in water.

PearlieMae

11-05-2014, 10:32 AM

Getting a tail has been such a trial for you! I hope that your first swim is wonderful and that modifications can be made to make this a great tail for you! :D

Yulia

11-05-2014, 10:46 AM

Thank you Pearlie!
All in all I am satisfied, I'm just worried that the quality isn't what I expected, and that may break or have complications. Or get moldy.

I mean, this is my first (and probably not last) tail, and non-mermaidy people think it looks good so they probably won't notice these kind of details that I do.

https://scontent-b-ams.xx.fbcdn.net/hphotos-xpa1/v/t1.0-9/10730938_872947206058531_2300078933124077327_n.jpg ?oh=96b196468d295ec256155f0e62096111&oe=54E8C4E7
https://scontent-a-ams.xx.fbcdn.net/hphotos-xpa1/v/t1.0-9/10370902_872947276058524_2863033160315037722_n.jpg ?oh=997bcb60327b3cfad80f484de9fc0974&oe=54F583DF

PearlieMae

11-05-2014, 10:56 AM

It looks good, but your concerns are all valid. It it seems to have weak points (like where the fins are sewn on), it's best to address them before they fail, rather than after. I mean, you want this to last as long as possible - it's not just for show or for one or two events, like a parade or party costume.

I'm sure there are plenty of mers who will be happy to advise you! Fifi seems to be the expert on refurbishing!

AniaR

11-05-2014, 11:15 AM

I sewed my fins on after they ripped off and it works a million times better IMO. Especially for loads of use. Even with stuff in the box its hard not to make tails stick together. After a few swims it'll be less tacky. Aurore is still a pretty new tail maker. I wouldn't of expected something perfect but it still sounds miles better than several other tails I've owned ;)

Theta

11-05-2014, 01:11 PM

Try sewing the fins on with upholstery thread- it's a lot stronger. I have this theory that tails are like pointe shoes, you have to cobble them once you get them to get them perfect! A good trick I used to get the straps over my heels is to put a string on the strap, so you can pull it over your heel once your feet are in the pockets.

Miyu

11-05-2014, 04:35 PM

Aww Yulia, it's been such a long process for you to get a tail, I'm glad to see you finally have one! Even with the issues, it's still a beautiful tail, and I hope it works well for you in water!

I really like the look of silicone-on-fabric fins!

Yulia

11-05-2014, 07:24 PM

Here's some detail-pics I took with my cellphone!

https://fbcdn-sphotos-h-a.akamaihd.net/hphotos-ak-xpf1/v/t34.0-12/10744848_873201236033128_1029703102_n.jpg?oh=ac261 318506115a1344a9017580426b1&oe=545D1841&__gda__=1415394449_fbcec13a68fc09e0310c5be8246375c 0
https://fbcdn-sphotos-h-a.akamaihd.net/hphotos-ak-xpf1/v/t35.0-12/10746722_873201192699799_162341187_o.jpg?oh=5d18cc 5dec3d7a8b94cf5de0ba8973a0&oe=545CF025&__gda__=1415385336_685e7c5f35f238cbcc662950692a711 7
https://fbcdn-sphotos-h-a.akamaihd.net/hphotos-ak-xpf1/v/t35.0-12/10756529_873200862699832_927547203_o.jpg?oh=b2dd41 42635b4f078b9a9706c00bc341&oe=545D51D0&__gda__=1415363533_d51c6d01b280691ca404c53a63e9140 b
https://fbcdn-sphotos-h-a.akamaihd.net/hphotos-ak-xpf1/v/t35.0-12/10799915_873200806033171_1192049222_o.jpg?oh=7dea2 f1a996b84eee0ceb6c5cba2d9aa&oe=545CF720&__gda__=1415370416_b55805bf1b3471c01585d037d791b4d a
https://fbcdn-sphotos-h-a.akamaihd.net/hphotos-ak-xpf1/v/t35.0-12/10804627_873200779366507_406567728_o.jpg?oh=5aa013 6b654a0e15d0d3efdda8d746b0&oe=545CBC1B&__gda__=1415391046_16acda1e0d28c1d0209aa28e615e359 f
https://fbcdn-sphotos-h-a.akamaihd.net/hphotos-ak-xpf1/v/t34.0-12/10751906_873200726033179_2074393331_n.jpg?oh=cb4d2 e3c237834c1beae22cf1cef7347&oe=545CBA8F&__gda__=1415399775_302754ee872345034108fcf022b0d37 6

This is where it connects to the fluke^

https://fbcdn-sphotos-h-a.akamaihd.net/hphotos-ak-xpf1/v/t35.0-12/10800524_873200676033184_1692265402_o.jpg?oh=bc8d6 21d1f2e62f56ae24ae0945dbd6c&oe=545D49C7&__gda__=1415382359_9f715c1f0281456505183e1327efa71 3

https://fbcdn-sphotos-h-a.akamaihd.net/hphotos-ak-xpf1/v/t35.0-12/10756405_873200639366521_1886826580_o.jpg?oh=ed3e7 e13a2ba7bd29bf5825b07c4b021&oe=545CDE43&__gda__=1415392915_0378f80b541dc7415dc7be130a7e332 c
https://fbcdn-sphotos-h-a.akamaihd.net/hphotos-ak-xpf1/v/t35.0-12/10754691_873200549366530_19856387_o.jpg?oh=d56e7e1 89a5129cd7dbaac836f38a989&oe=545CC8AE&__gda__=1415388019_6cf5331f698bce273d3c1bb1ac2e6d3 f

The waist, the two sides and fin are sewn together, the first stitch already broke, when I tried to get both my legs in it.

AniaR

11-05-2014, 08:14 PM

It looks to me like she just had to rush to get it to you so it didnt get to cure long enough. You can certainly re-sew the fins, I honestly swear by it! Up close these things look scary but honestly, kids and clients wont notice it. We tend to notice it more as mermaid lovers. But if you saw my tail up close you'd see bubbles and pain transfer and scrapes.

Yulia

11-05-2014, 08:17 PM

Will it work with the scalesheets too? They will be through lots of stress when I'll be trying to get it on, It has to stretch a lot.
It's not just the fins, but the fluke too. I hope it doesn't fall of sometime when I swim.
I'll by some heavyduty thread, and first thing tomorrow I'm buying some silicone to fix the holes, I don't want any mold stuck inside!

PearlieMae

11-05-2014, 08:37 PM

Dental floss is very strong, too!

AniaR

11-05-2014, 08:42 PM

We sewed through the whole Jesse tail and you can't even tell. Seams, waist, and holes. Fluke we stuck with silicone

Miyu

11-05-2014, 09:25 PM

I get either upholstery thread or that clear nylon thread - either way, something 100% synthetic would be best :)

Yulia

11-05-2014, 09:44 PM

Do you have any stitches to recommend?

Yulia

11-06-2014, 07:28 AM

Reveal-time!
This is the silicone Aurore uses for her tails.

http://www.castorama.fr/store/Joint-mastic-silicone2-toutes-surfaces-blanc-Rubson-prod6440006.html;jsessionid=W4n1nvMqpVR6MmipQJCL0Q **.fo2atg1?navCount=0

Raayvhen

11-06-2014, 11:35 AM

I wouldn't feel comfortable with that since it has the anti mold.

AniaR

11-06-2014, 03:02 PM

Is it silicone or latex? or both? I've seen both words used in the thread

Yulia

11-06-2014, 03:42 PM

The fluke and fins are made of silicone covered fabric.
The main body is made of latex.

Yulia

01-09-2015, 08:51 PM

Thought I might update this thread too. So this tail is dead. After two swims the monofin inside completely shattered. It's most likely made of plexiglass and not lexan. No wonder I couldn't lift my fluke or get any propulsion.
I'm getting help with contacting Aurore, hopefully something can be agreed upon.
This is exactly what happened a year ago, suddenly tailless. I'm sorry if I sound greedy or unsensitive, It hasn't really sunk in yet that my tail is nonswimmable anymore.
This is so embarrassing, I haven't even told my parents yet, I don't want them to think I was stupid for getting a bad product. What am I even going to say when people ask about tail now? First or was all the questions about the contest tail, and now this. I feelike so ashamed with this whole situation. Partly it is my fault that I didn't ask more precisely what the "special plastic" really was. I just wanted a tail. Maybe I was too gullible when I thought no one used bad plastic in their tails.
All I wanted was to swim in the ocean with a tail and make me and others happy. It's probably not going to happen this summer either.

Sorry for rambling and sounding negative, I'm just so very sad.

Seraphina Suds

01-09-2015, 09:41 PM

Yulia

01-10-2015, 09:53 AM

Aw, Yulia. :c I'm really sorry. I hope you're able to work something out with Aurore. Perhaps there's a way to replace just the fluke? Fifi does amazing things with the bodies of tails going onto mahina merfins. Maybe that style would be an option for you!
I have a wave monofin that might fit inside. Not sure how to glue the fluke down to the fabric and silicone, but since it wasn't now, it might not be needed.

PearlieMae

01-10-2015, 12:07 PM

This might be a justifiable use of silicone caulk to attach the parts.

AniaR

01-10-2015, 12:32 PM

I am so sorry to hear this :( I dont think she's intentionally trying to scam you, but like Jesse it sounds like she jumped ahead into this way too soon.

Merman Arion

01-10-2015, 01:03 PM

sounds like she jumped ahead into this way too soon.

No kidding... And yet she thinks of herself as the french version of Mertailor :doh:

Yulia

01-10-2015, 01:38 PM

I opened up my fluke, to see how bad it was on the inside. It had to be done anyway, if I sometime will try to repair it.
What I found was very, very odd. The footpockets are made of a pair of bifins. They are not drilled in, or messed with in another way.
They are also not glued anywhere, to anything. Underneath the bifins lays a big thin sheet of plexiglass, I'd guess it's about 0.75 MILLIMETERS thick. Not inches.
The plexiglass is stuck to the rest with some kind of white opaque silicone acting as glue. Problem is, moisture from swimming has loosen it all up, only about 5% was still clinging to it. In the pictures, where it is white on the plexi, is where it was still stuck. Remember that this is only after about 3 hours in water, with washing and lots is drying between the two swims.
Now this is the really strange part. In the plexiglass, two holes have been drilled, weakening it by a lot. Through the holes string have been tied, over the bifins to have them somewhat "stuck" to the plexi. On one side the string as broken, and on both sides they have cut through the white silicone, letting water in to the fabric used in the fluke. as you can se in the pictures, the plexi is broken in many places. I'm not trying to talk shit about Aurore, but I didn't know fully what I was buying, other people need to know, as there isn't much info about her.

https://lh6.googleusercontent.com/ObmrfrcMf6nOolk0cR90188HJGZmyNEyJGkJZSogi9WloNtK3H nuKLBWaVfsSlu9q5sQh72C-v0=w2560-h1318https://lh4.googleusercontent.com/_la0fRX9KNMAZJ-W-knGRtgfpTPccVu3zjKD4pQ4xkE7FPoCGxVogeCWdQezRvWPDqt WXuqbf7Y=w2560-h1318https://lh3.googleusercontent.com/qbZ6BPjs00UYJWLd-wv6--cOLnMoK6LhTWp3M60U-zJwrjhNyAFyxRqeoW1OY-sahuk9x3kShJ8=w2560-h1318https://lh4.googleusercontent.com/MIkKFlg91QKeVZYglPfDhSAv2RcG_ztYaNVv1-o3l44kAf2QToZexTtOW6ukH63uuiBE3D8C1Zw=w2560-h1318

Echidna

01-10-2015, 01:56 PM

Sounds like she was trying to stabilize the fins inside the fluke.

I'd try to take that plexi sheet out (will only hurt the tail!) and use either the bifins or a monofin inside.
I hope you can make it work.

Yulia

01-16-2015, 09:41 AM

After some trixing and bleeding fingers I got the plastic sheet out of the fluke.
I made a video so you can see how it looks. It's not very thick at all. The white stuff on the plastic is where it was still stuck to the silicone "glue".
In the end you can see the odd discoloring it has too.

http://www.youtube.com/watch?v=5h239njltsI

Sherielle

01-16-2015, 09:51 AM

Wow....that is super thin.

Yulia

01-16-2015, 09:57 AM

Wow....that is super thin.
It's hard to measure, but it's about 0.0295 inches thick.

Sherielle

01-16-2015, 10:00 AM

I am so sorry this happened! I hope you are able to salvage the tail and use it soon.

Mermaid Kelda

01-16-2015, 10:22 AM

Yulia I am so sorry for you :( how awful to finally get a tail and then have it fall to pieces.
The tail skin itself still looks nice - could you put your wave in there instead?

I know it's a lot of effort but if you think you can manage it, this could become a lovely fix-er-upper tail. I've bought things in the past (dresses, accessories, etc) that weren't very well made, but I fixed them myself and added my own flair and now they're prettier than they were when I got them and I feel good knowing I put so much love into making them usable.

I hope you can make this work for you!

Yulia

01-16-2015, 10:53 AM

Thank you all!
The wave might fit, I'll have to sand it down a bit in the middle first, and figure out a good way to close the fluke. Good thing I live 3mins from a Hardware store. ;)

Raayvhen

01-16-2015, 11:15 AM

If I remember correctly, she used caulk to make your tail? I would definitely try using caulk to seal the fluke.

Yulia

01-16-2015, 11:40 AM

Yep, it's clear and opaque caulk.
I'll just have to sandwich the monofin inside there with caulk, and then put something heavy on it and let it set, right?

Pascal21M

01-16-2015, 12:55 PM

Why she is using caulk??

Yulia

01-16-2015, 01:05 PM

Why she is using caulk??
Because it's cheap. I didn't know when I bought it.

Raayvhen

01-16-2015, 01:43 PM

Yep. I would highly suggest trying to find the same type that she used.

Mermaid Riia

01-16-2015, 03:23 PM

Oh my gosh... :O I just recently found you, Yulia, from instagram and thought then when stalking through your pictures that man your tail looks actually very very good, but now I'm just super mega sorry to hear this...

Could E600 be used for gluing the fluke? I have used it for tops and it holds up great so far

Yulia

01-16-2015, 04:45 PM

The hardest part probably is were the siliconefluke is attached to the latex scales. Before it was sewed, but the stitches came loose almost immediately.
Also with the ridges in the Wave, it risks to be really thick, since I can't incorporate them into the fluke.
This is a nightmare.

Mermaid Fenicia

01-16-2015, 04:46 PM

Try a Triton, no ridge on that monofin ;)

Mermaid Kelda

01-16-2015, 04:56 PM

Have you stuck the wave in there to see if it looks too thick?

Yulia

01-16-2015, 05:03 PM

Yeah, I tried after I made the video. Since what was there before was almost paperthin, it's quite the difference, but it could work.

Raayvhen

01-16-2015, 05:09 PM

Maybe slightly sand down the ridges?

Mermaid Kelda

01-16-2015, 05:12 PM

I do think I remember someone sanding down the ridges entirely - I don't remember whether it worked or not, though! It would definitely compromise the power, but I wouldn't think it would break. If you mainly want something in there to help it keep its shape, maybe it would be okay.

Or, maybe just a slight reduction, as Raayvhen says, would be enough to make it look good!

Yulia

01-16-2015, 05:15 PM

Tried to push it in again to see more exactly it would be too big. If the footpockets aren't to wide, ( I'll have to stick my legs in it and try it on) I think the ridges could be hideable
if I gunk out all the thick caulk in there, because it takes up so much space.

Merley

01-16-2015, 07:19 PM

Threads like this really make me mad. It reminds me of my Mermaids R Us experience. I believe any tail over $500 should definitely come with a real monofin. Shoddy quality aside, I'd at least call her out on that. As for purchasing tails I've learned these things: 1. Do your research. Yes, we all want our dream tails now. But I guarantee anyone who promises you a high quality tail in a couple of months isn't telling the truth. True quality takes time. 2. Don't invest any amount of money, whether it's small on the scale of silicone tail prices or not. 3. You get what you pay for. In my experience anything under $2,000 won't get you the quality realistic mermaid tail that you're looking for. I'd be surprised if you could find one for $1,000. A couple people make them for that price, but not many. I know Mermaid Citrine makes latex tails for $700. I've seen her's in person and the quality is much higher than the tail you're describing.

As for your current situation, I'd contact the seller about getting a full refund. You shouldn't have to pay for her shoddy workmanship. That tail should have lasted more than two swims. And the seller should take responsibility for her work, especially something like a mermaid tail that is custom and hand made. Your tail should have been more durable and had a lifespan within reason of materials, use and quality. This was not the case.

Ask for the refund. If she refuses, there's nothing you can really do unless you bought through PayPal. If you did, open a case against her. Seriously, don't feel bad. She sold you a shoddy tail so she could pocket your money. Even if she's not particularly skilled as a tail maker, there's no excuse for that poor quality of materials and lack of a real monofin.

At worst you lose your money. It sucks, believe me I know. And yeah, I had to explain to my parents and virtually everyone I knew my tail was a bust and I lost $700. But the next time I went for my dream tail, I saved and waited and got all the extras.

So, my advice would be, having been in a similar position, either a. Fix it yourself and try to make it work if you like your tail that much, or b. contact the seller about getting a refund and send the tail back if need be. Then put your refund towards saving for a high quality silicone tail from one of the few trusted companies: I.e. Finfolk, Merbellas, Mertailor (if you're a gambler), Mermaid Jessica, Sirenalia or a handful of other small time, but reputable members on this site.

We all make mistakes, and sure maybe some of them could have been avoided, but the best thing to do is learn from what's happened and move on. I'm devastated for you. But tails come at a price. So save your money for your dream tail which will surely be expensive and a long wait or look into making one yourself. Those are your best options. Best of luck <3

Mermaid Wesley

01-16-2015, 07:46 PM

I sent you a message <3

Sent from my iPhone using Tapatalk

Yulia

01-16-2015, 08:32 PM

Mermaid Nessie

01-16-2015, 09:43 PM

I'm so sorry this happened. What about a Finis trainer monofin? Are they any thinner than the wave? The ridges in the wave are very hard on a tail, so even if it did fit, it might be very damaging where your tail is so thin :(

Merley

01-16-2015, 10:01 PM

This is hopefully going to be my last big mistake with tails... I want to clarify that I didn't expect a highend tail for this price, though I also didn't expect it to last for two swims only.
It was dumb of me to trust her as much as I did, just because she'd made many tails. I was to timid and didn't want to make her mad about questioning her work.

I made the mistake of not questioning work too and I got a crummy tail because of it. I wouldn't feel bad for her if I was you. You're the one out the money and a tail. Maybe a business should just accept losses on work hours and material costs if its end product turns out to be defective. That seems fair. It holds the business accountable for creating a product that lives up to its expectations and advertised description. Plus, there are real-life consequences for hasty work.

Either way, making tails is her business. If she knows her product she should be able to answer most of your questions to the best of her ability considering the language barrier. I don't know, but I couldn't sell someone in good faith something I'd made if I knew it was rushed too quickly to be assembled properly. It seems like many of the issues with this tail probably wouldn't have come about if she had taken more time to carefully construct your tail.

If I could go back to my situation I would have pushed harder to get my money back. I would hate to see the same thing happen to you once it's too late to do anything about it.

Mermaid Kelda

01-17-2015, 03:44 AM

If you go after her and do manage to get your money back, you wouldn't have to save for much longer to get one of Mernation's single colour tails for $1200, which I think are the cheapest full silicone available. They might let you add another colour for free, or otherwise you can pay a bit extra for it.

Yulia

01-17-2015, 02:25 PM

So I wrote to Aurore about my tail to see what her response would be.
This is the conversation so far. (Tape, really?)

"Hi! I went swimming with my tail for the second time a few days ago, and afterwards I found a big hole near the feet. When I felt it with my fingers I almost cut them on the plastic inside, because it has broke. It has cracked all over to the other side, on multiple places. Is it possible to fix?"

https://drive.google.com/file/d/0B8YffZ0SCVG-VXgwWFhDcGJpcFE/view?usp=sharing
DSC_0481.JPG (https://www.facebook.com/l.php?u=https%3A%2F%2Fdrive.google.com%2Ffile%2Fd% 2F0B8YffZ0SCVG-VXgwWFhDcGJpcFE%2Fview%3Fusp%3Dsharing&h=eAQHBBVye&s=1)
drive.google.com

"Good Evening,

you can re-attached with transparent sanitary silicone, if not send me, I'll fix free"

"It's not that it's loose that is the problem, but the whole plastic sheet inside is all broken, that can't be good?"

"To repair the plastic you need the waterproof tape, or place multiple band is broken then cover it with silicone"

http://www.castorama.fr/store/Ruban-adhesif-anti-fuites-PRDm123058.html
https://fbexternal-a.akamaihd.net/safe_image.php?d=AQAQtAHK_CsE05pW&w=158&h=158&url=http%3A%2F%2Fwww.castorama.fr%2Fhomepage%2Flay ers%2F20150107_layers_3.jpg (http://www.castorama.fr/store/Ruban-adhesif-anti-fuites-PRDm123058.html)
Ruban adhésif anti-fuites - CASTORAMA (http://www.castorama.fr/store/Ruban-adhesif-anti-fuites-PRDm123058.html)
www.castorama.fr

ShyMer

01-17-2015, 03:59 PM

The way she suggests you fix it worries me...

Yulia

01-17-2015, 04:11 PM

I'm done with her, she doesn't seem to know much about tailmaking. DON'T order from her.

"Will that hold up good for swimming? If it has already cracked once without tape I don't think it will hold very long with just tape."

"If the repair will, trust me, send me your fin you I would arrange breaks and defects"

"Won't the plastic break again, even if it's repaired?"

"Do you have photos with fins? Would that the share on my page? Yes i can repaired again"

"It will be very expensive to ship every other time the plastic breaks."

"okI understand, suddenly follow the repair instructions
breaks with the taped strips of tape SEVERAL waterproof, so do not care that there are bubbles, it should be well placed. And inserted a thick layer of silicone on the inside, fupport loudly everywhere and let dry 48 hours"

"Won't I have to cut open the fin to reach all the cracks?"

"the tape must be scheduled to repair leaking pipes

No, do not cut"

"But how will I be able to tape the plastic then? It will still be broke even if I fill the hole with silicone."

"Once placed and dry silicone tape that will not move"

PearlieMae

01-17-2015, 04:31 PM

Demand a refund. That fluke is broken crap. It cannot be repaired, it needs to be replaced and replaced with a real monofin.

Tolgarr

01-17-2015, 04:52 PM

I'm so sorry this happened to you. :c I agree wholeheartedly with Pearlie. Demand a refund, because she jipped you on that fluke and on your tail.

Laureen French Mermaid

01-17-2015, 05:19 PM

Oh my god. I'm so sorry for you.
I know Aurore on facebook, but i'm choking by her work. On her website, tail look like amazing, but in reality, their are differents.
Very Bad work. This tail is death, and the price is too expensive for this bad quality.
Merman Arion contacted me to denounced your problem.
I think Aurore will don't make latex or silicon tail. The quality is defected. She creat better in fabric.

I'm working to creat my shop of mermaid tails, but, i don't work latex or silicon, I prefer working on fabric and sell best quality.
Never I will sell latex or silicon mermaid tail if i i don't have a good quality.
I wonder if she did validate regulatory standards costumes.

I hope your mermaid tail can be saved and that you can use it again .

Fifi Tigg

01-17-2015, 05:46 PM

Mermaid Jaffa

01-17-2015, 05:54 PM

Erg! Terrible! I hope you get a refund at least. The plastic looks like the same sheets I used to make glass window stickers for the kids.

QueenZero

01-18-2015, 12:20 AM

"okI understand, suddenly follow the repair instructions
breaks with the taped strips of tape SEVERAL waterproof, so do not care that there are bubbles, it should be well placed. And inserted a thick layer of silicone on the inside, fupport loudly everywhere and let dry 48 hours"

"the tape must be scheduled to repair leaking pipes

No, do not cut"

I do not mean to mock someone's grasp of English--it is a difficult language, I understand that--but I don't think she's using her own French to English skills here. It seems like she's using Google Translate. Another unprofessional business tactic.
This whole thing is crazy. I'm truly sorry that you had to deal with this lunacy, Yulia. Everything Pearlie said, demand a refund. I'm glad you didn't get all cut up with that joke of a monofin!

AnnaAbyss

01-18-2015, 12:47 AM

Sigh, what an awful experience. I'm really sorry this had to happen to you.
Maybe we could get a tailmaker outside of Europe to make you your tail and people here on Mernetwork could help donate to a Kickstarter for it or something? Like if the refund doesn't end up working. Just an idea. :D

Mermaid Kelda

01-18-2015, 04:25 AM

Agreed. You've gone through so much, Yulia. I'd be happy to donate a little to help towards your dream tail :)

Merman Arion

01-18-2015, 04:38 AM

I also plan to help Yulia.
I told her I will send some extra money once I have it to help her.

Don't we usually say that the third time is the charm? I fairly believe that.
If we all put something together, we might succeed and she won't be tail-less for long.

Mermaid Galene

01-18-2015, 05:25 AM

I shudder to think of the shoddy workmanship of this tail and the emotional trauma this has caused Yulia. If we start a fundraiser to help her, I'm in.

Yulia

01-18-2015, 08:14 AM

It's true that she uses google translate.

;___;
It's so fantastic to be part of a community that gives such support as you do guys. I wrote to Aurore a minute ago about wanting a refund.
If we can't come to an agreement I'll let you know.
You are amazing, all of you! <3

Yulia

01-18-2015, 02:03 PM

So I got a reply from Aurore, and we "discussed" a bit. I was so scared to see at first what she wrote, I felt sick.
She doesn't want to make a refund, only repair it. I don't want to sound rude, but heck no, I'm not going to trust you again with a sloppy repair when the ground work was bad already.

"I am unhappy with this tail and I want my money refunded, please."
"sorry i don't can refund"
"Why not? I did not get what I paid for. A tail shouldn't break this fast as mine did. It is unable to repair without taking out the plastic inside."
"Because I do not make money back, I suggest you fix it for free, I can do no more"
"I can send you the tail if I get my money back. It is unrepairable without taking the plastic out. It will not hold up for swimming."
"Sorry no refund, free repair only, so send me your mermaid tail or not?"
"Sorry no then, I don't think it will help to tape it."
"If you do not trust me and you do not want a free repair, I can do anything for you sorry

So trust me"

AniaR

01-18-2015, 02:15 PM

I can't believe you've had issues twice. I have to admit I actually confused her with a different French mermaid .
I understand the frustrations you are going through I really really do. Just keep on trying because one of these times it'll work, and once you get to that point you wont care about anything else that happened before!

Merman Arion

01-18-2015, 02:15 PM

:anger explode:

Yulia

01-18-2015, 02:23 PM

Raayvhen

01-18-2015, 02:47 PM

How did you pay her? If it was a bank transfer or through paypal you can file a claim for a refund.

Yulia

01-18-2015, 02:49 PM

It was through my bank. I'm not sure how to do a refund through them, it was a while ago. I know paypal only do refunds if it's in two months or something.

Raayvhen

01-18-2015, 02:51 PM

You might want to give them a call or go see them in person. Bring all the evidence you have that it was not the quality that was promised and that you have tried to resolve this with the maker but she will not cooperate.

PearlieMae

01-18-2015, 02:57 PM

Talk to a bank manager, they may be able to help you get at least some of your money back. Send her an email, and use Google translate, too tell her if she doesn't refund your money, you are taking her to court to sue her.

She's not using Google Translate, it translates better than what she's writing. Heck, ask Arion to translate it for you!

Yulia

01-18-2015, 03:08 PM

It sure was a shame trusting her too. I'll call my bank tomorrow and see if there's something that can be done.
"I'm sorry, the tail already broke once, I don't feel I can trust you to fix it so it will hold up. Thank you anyway."
"I'm sorry, it's really a shame not to trust me"

Starfrit

01-18-2015, 03:38 PM

This is absolutely appalling. She gave you a product that could barely even be used, made with unfit materials that she clearly doesn't know how to work with (there's not enough tape in the world to magically fix that mess!). She should be sending you at least a partial refund, whether you ship the tail back to her or not! Horrible craftsmanship, horrible business practices. I don't expect she'll be in the tailmaking business much longer.

I am so, so sorry Yulia, this is horrible. :( And at this point her messages to you just seem so dismissive and it's clear she refuses to take responsibility for her terrible work. If a fundraiser does start up to help you get a tail from a better maker, I'll gladly pitch in. <3

AniaR

01-18-2015, 03:41 PM

Maybe Alex can help you write her a letter? Maybe he could help with translating?

Laureen French Mermaid

01-18-2015, 03:51 PM

I'm so sorry for you.
I hope you're not going to have a bad image of French mermaids. We're not all like that. Anyway I hope you can have a favorable action.

I try to speak her.
I do not know if it will bring you something but hey, I'll try.

Prairie Mermaid Jamie

01-18-2015, 04:11 PM

I know with my bank they have a 100 day from the date you recewived your product to get a refund, maybe yours has the same?

I feel so bad for you in this. There is nothing worse then having a useless tail...

Samantha Siren

01-18-2015, 04:33 PM

Arion would you not be able to help with the translations. If Yulia tells you exactly what to say you could translate it into a formal french email. I think she is using her "Bad English" as an excuse to get out of refunding you. If you can write a well thought out email demanding a refund in French and say how you will report her to French Trading Standards she may take you a bit more seriously. You have been given a shoddy product and you should not have to pay for it. That is my personal opinion anyway!

Merman Arion

01-18-2015, 04:50 PM

Honestly, girls, I REALLY want to help Yulia but knowing Aurore a little, this might be going to a dead end as she's an immature, unprofessional and delusional girl.

She thinks she's the french version of Mertailor in France! How fucked up is that considering the horrible quality in Yulia's tail?! She even dared to criticize Claire's silicone and latex tails while she can't even do a proper latex tail, let alone a silicone one... That girl use BATHROOM silicone while Claire use Platinium Dragonskin 10 for her tails!

She has no training in sewing, no professional diploma whatsoever in costume making, she basically learned to do it by herself! That girl is NOTHING like a tail maker.

If anyone was thinking of doing business with her, please, don't go near that road.

MermaidCelesteFL

01-18-2015, 04:50 PM

Yulia, I can totally sympathize with you on having a difficult tailmaker, and I'm sorry that you felt the same as me when your dream tail didn't turn out just right (or in your case, falls apart after two swims).

When the fundraiser opens up, I wouldn't mind pitching in as well. I believe you deserve it after everything you've gone through.

Merman Arion

01-18-2015, 04:57 PM

I want to add that I will definitely be working on making a serious donation for Yulia's fundraising. Had I known earlier that this would happen, I would have stopped it. Hence why I kind of feel responsible. I'm actually talking with Laureen to see if something can be done with Aurore but I will be honest with you all, I'm skeptical.

The chances that Aurore give a full refund, even a partial one is like close to zero, even under that.

Samantha Siren

01-18-2015, 05:02 PM

I hear what your saying Arion but if she thinks she's going to get into legal trouble over it she may start to think differently. It is all well and good having argumentative back and forth emails till the cows come home but if you threaten her with legal action then surely it will give her a kick up the ass to sort it out. If it is written in strongly worded french she might start to get worried!

I am in a slightly similar situation right now and I have no more sympathy for people's excuses! This mermaid has turned into a dragon! :anger explode:

Yulia

01-18-2015, 05:14 PM

It makes me so happy to hear that so many want to help with donating, you can't believe it.
http://media.tumblr.com/38c18942ab349a7355e7e5f981287816/tumblr_mmm6wccW2Q1ry1utqo5_250.gif

I didn't know that Gofundme had a reward-system. Good, because I want to be able to give something back.

Laureen French Mermaid

01-18-2015, 05:14 PM

(Sorry if my english is not perfect)
Personally I would contact her so calm and thoughtful if possible.
But I'll avoid irritate me against it, because unfortunately I do not know if it is able to get off me once I started my business mermaid tails.
I may become its main competitor in France. Because unlike her, I have a degree in costume and know -how clearly she did not unfortunately.
She told me herself, there a few months she had no degree and had learned all by itself.

It was a week of training to be an entrepreneur and the Chamber of Trade has validated his project without considering the rigor in standards and regulations.
They just said that his work was fit for sale.

As Arion , I am skeptical about a possible refund.

Miyu

01-18-2015, 05:27 PM

I don't have any formal training in costume-making, but I've been training myself my entire life... And I'm still willing to admit that there are plenty of areas in which I need to develop my skills! I only feel comfortable selling pieces I create if they are something I would personally buy, and I am soooo so so picky when it comes to quality! But still, I don't even try to sell tails yet because I know I'm not ready to even make fabric tails for others just now. I think someone can be self-trained in costume-making, and still produce a good quality product, but THIS TAIL IS NOT THAT and it makes me sooo mad that Yulia has to keep putting up with disappointing tail!

Yulia, yes, you can offer rewards for your fundraiser if you'd like; I offer lots of different rewards for various kinds of donors - some donors to my project may not be in the mer-community, so I offer things that "muggles" can use, as well, LOL! :p If I had the money, I'd donate to your fundraiser, because you really do deserve a nice tail after all you've been through :hug:

Laureen French Mermaid

01-18-2015, 05:31 PM

It is true that one can learn a lot by itself.
But in the case of Aurora we must recognize that for latex or silicone tails ,
skills are not sufficient to justify a sale , especially in its prices .

Mermaid Kelda

01-19-2015, 06:49 AM

Some banks have a 300 day refund policy - it really depends on the case and the person you talk to. I'd suggest you go in and see them anyway, Yulia, with your story and proof, just in case! Can't hurt to try.

Yulia

01-19-2015, 04:33 PM

Earlier today Aurore agreed to give me a refund, after I sent her the tail and she would have it.

Probably after finding and reading this thread and watching the video I made (which is private, it's not possible to find it on youtube)
she has decided not to refund me at all. She is blaming and shaming me for destroying the tail and not being satisfied. She is very mad at me and I've been sitting all
afternoon with palpitations and a hurting stomach. I'm so stressed out by this.

"Hello,

what should I do to satisfy you and you remove this youtube video?"
"I just want my money back. Then we're even."
"Ok I will refund by sending against you as well my mermaid tail please.
I do not understand your behavior, I did everything to satisfy you
and you deleted this video?"
"The video will be deleted yes."
"of that I get your tail I will refund in full, send me your bank details to make you a transfer of 445 euros

I am a very big passion I work a lot to please, if you do not made me twisted"
"I will only send the tail after I get the money back."
"How can I trust you ??? This dish arrived already reimbursed and that we do not revisit my product, I am a company you have any recourse against me, me against you I can not do anything,"
"It's very easy for you to take the tail and then stop talking to me. I add the customer are in a weaker spot than you are."
"No it's not easy for me, I'm a business you can easily file a complaint against me. Compared to my insured I must locate the defective product before repayment. So you either send the product to me and I will refund you or I can do nothing for you.

if I really wanted to rip you I would have done from the beginning and I do not make you mermaid tail"
"What guarantee do I have that you will refund me?"
"The guarantee is that I'm a business, you have the right to plaite and make me go to court, I'm not special but a serious business

The guarantee is that I'm a business, you have the right to complain and make me go to court, I'm not special but a serious business

My goal is not to rip people off, but to realize their dreams
för 42 minuter sedan

But you completely disassembled fin !!!! that's not me you you exaggerate a lot, I hope you would not do me wrong because you have not kept your fin

Are you kidding me you have completely damaged all your single fin, it had never happened that show you

No more to pay you after seeing your video, I see that you have everything cut with scissors're doing,

Normal that I can not fix it, what you did !!!"

Moongazer

01-19-2015, 04:44 PM

Oh hun. This is such a shame. It's hard to make sense of her emails. She's not translating well on purpose. At this point you need to head to the bank asap, and see what can be done. Clearly this isn't working. Make sure you file a claim on paypal or however you paid for the tail and leave her negative feedback if you bought the tail off ebay or etsy.

Merman Arion

01-19-2015, 04:45 PM

I think whoever is friend with Aurore on Facebook should definitely pressure her to do the refund. This is totally inappropriate and unprofessional.
She's not admitting her mistakes, she clearly do not take responsibility and she's blaming Yulia who is a victim here!

I'm beyond pissed off by the behavior of that girl :mad:

Yulia

01-19-2015, 04:47 PM

Starfrit

01-19-2015, 05:03 PM

She can't be fucking serious.

Normally I'd have more to say about her miserable business practices but at this point I'm just seeing red.

If you can go to your bank and explain the situation, you may be able to get at least some of the money back through them (I don't remember if this was already discussed or not). She made a shit product and is now throwing a childish tantrum because you have video proof of how horrifically, poorly made this atrocity is made.

She OWES you your money. PERIOD. She needs to shut the fuck up, take responsibility for her fuck ups like a good girl, then back off and actually learn a thing or two about running a goddamn business, because if this is how she plans to treat every poor soul who winds up with her shitty and DANGEROUS products? She's going to have to start worrying about more than just you going after her with court papers.

Triton's sake, this isn't even my tail and I'm livid!!!

Merman Arion

01-19-2015, 05:26 PM

I was in town today, but on my way to the bank I got the message about doing a refund, so I never went there.
On wednesday I'll visit the bank and talk to them.
We have talked through facebook, and I payed through my bank.

Yulia, show your bank all the things you put in a document. The video, the photos, everything. They will see you were given a really bad product.

Merman Arion

01-19-2015, 05:33 PM

AniaR

01-19-2015, 05:45 PM

Yulia

01-19-2015, 06:02 PM

Yes, I agree with voiding the guarantee, I was worried she was going to use that against me.
It's such a balanceboard though, since I haven't signed any contract, and she has no policies about stuff like this.
If she'd know that the fluke wouldn't be repairable with just filling the hole with more silicone it had to be done anyway. Yeah, I don't really have to explain why I opened it, it was not with the intention of destroying it anyway.

Starfrit

01-19-2015, 06:04 PM

I will say, heads up for all people, most companies will not refund you or exchange you if you alter a product or take it apart. It is standard and I only say that as a warning because she does have a point whether we like it or not. I found that out when I tried to get a refund for my mertailor tail. Even by cutting the monofin down ( to try and make the tail fit better) I voided and standing I had for exchange/ refund in terms of the b.b.b.

I do agree with everyone else though. To save her own reputation she should be refunding you. It doesn't hurt to try the bank.

This is a good point, but I thought that when it came to things like these— particularly custom-made items like this, made on commission— that there had to be some sort of contract or terms you had to agree to stating that in order for them to be able to enforce it after the fact? If the "altering the tail in any way voids the warranty" never came up at any point during the initial transaction between Aurore and Yulia, or there's no proof of any kind that it did (like a signed contract or an email from Yulia stating that she agreed to that) then that wouldn't hold up in court.

I don't have much experience with ordering tails, but I always assumed that contracts/terms and conditions and such were common among professional tailmakers. It's a huge thing in the art community, I'd be shocked if businesses like this, with way more money on the line, don't practice that.

AniaR

01-19-2015, 06:05 PM

There wasn't when I contacted the BBB but that was years ago

AniaR

01-19-2015, 06:06 PM

But yeah most do have disclaimers like that

Starfrit

01-19-2015, 06:12 PM

It's such a balanceboard though, since I haven't signed any contract, and she has no policies about stuff like this.

See, this perplexes me. If you're running a tail making business where you're dealing in hundreds, to even thousands of dollars for a single custom product, there NEEDS to be a contract in there somewhere to protect both the buyer AND the seller, and it's super shady to me when people who tout themselves as professionals don't have that. It's a huge red flag, businesswise!

She has no grounds to stand on, in this case, to deny you a refund, ESPECIALLY if you're able to send the tail back to her. The voiding warranties thing is common practice with a lot of businesses, yes, but it doesn't apply if the customer is never made aware of it— that's why there are return policies on receipts in retail stores, for example.

She opted not to cover herself with a T&C, she has to deal with the consequences.

Yulia

01-19-2015, 06:16 PM

And I would be paying shipping back to her. I'm losing 90€/104$ with that. (Also common for buyer to pay return I know)

Prairie Mermaid Jamie

01-19-2015, 06:40 PM

I just dealt with the bbb about mertailor. If the business youre complaining about isnt registered with the bbb, they cannot force a refund. They can only try to mediate, which is not helpful when idiots with shoddy work just hide till it goes away. Im still dealing with the federal trade commission. I dont know if they can help with the seller being overseas but its worth a shot.

file with the bbb and their version of a trade commission.

From my experience, the best bet is refund through the bank since she refuses. Go in as soon as you can and make sure you stress how DANGEROUS it is in water and that the whole point is for swimming and you cannot swim in it. Even people who dont know about mermaids can understand that I hope.

so whos planning on starting a tail fund? I think Yulia needs to have a beautiful and functional tail after all this crap!

Yulia

01-19-2015, 07:00 PM

If the bank can't do anything there's both a "BBB" for Sweden, and Europe, I might contact them then.

Prairie Mermaid Jamie

01-19-2015, 08:15 PM

Even if they are limited in how they can help, the complaints will be made public, and even tho it doesnt help you, knowing you saved someone else from that heartbreak can be helpful.

Personally id put a review in the review section here with her business tagged so when people google her they can see your review and repost the video to public. The video obviously upsets her because it proves her wrong. Leaving it up may push her towards a refund to get you to take it back down.

She is right about one thing, she is the mertailor of france. Arrogant with shoddy work and no moral center.

mermaidmanuela

01-20-2015, 04:50 PM

I'm an Aurore customer too, even if it looks like we bought a tail from two "different Aurore". Just a week ago I've ordered my second tail from her as she's always really kind and helpful to me, and above all trusty. So weird, uh? I needed some small latex fixing and she proposed me to repair it for free. Of course there's a reason why her tails are cheap, so I was conscious about that, but never had problems with her, my tail is still working and beautiful (and I treat it not so good as it deserves). Just to let the community know about another point of view on Aurore.

Raayvhen

01-20-2015, 04:53 PM

It's probably because you didn't publicly expose her shoddy work.

mermaidmanuela

01-20-2015, 05:02 PM

It's probably because you didn't publicly expose her shoddy work.
Probably because I don't have reason to expose anything. :)

Vixy

01-20-2015, 05:12 PM

:o sorry to hear about this Yulia! I was hoping to order from her soon, but I'm not so sure now :( and yes mermaidmanuela's tail looks lovely, and Yulia's should of been lovely too.

Keep us updated on how the situation is going.

Yulia

01-20-2015, 05:51 PM

My intention was never to backtalk Aurore and her company when I ordered.
I'm very happy for you Manuela, your tail looks very good, and when I saw your unboxing video when It released I got excited for my tail.
It's clear though that we have very different experiences with her. For example, your tail was protected in the box, and you got some kind of papers from Aurore with info (?).
My box was completely empty.

Of course I did not want a bad tail, nor to be in this mess I am in now. I took very good care of my tail.

mermaidmanuela

01-20-2015, 06:22 PM

Yes I got two instruction sheets, how to wear and how to clean it.
I clearly understand your situation anyway, :-) only wanted to share my experience too.

Jade Shadows

01-20-2015, 08:18 PM

she is not going to pay you back trust me I have been trying lets just put her dumb ass on blast and keep it going I am posting pictures on every mermaid web site I can think of you do the seam post your clip I got mine in a thin box that was held together with us customs tape it is a disgrace and I am beyond pissed off we can go to the BBB but honestly it is not worth it the best thing is to keep posting the clip and pics of your tail like I am so theirs can see the proof not just her backwards translating, I had the same issue with her too remember.

I said on your tail I wanted mine to look shiny too remember and she did the one tail of Maude Points exactly like I wanted..so she did mine and yours at the same time she was in and out of the hospital remember then she and her translator was just not good so I tried to do it in French to her to make it easier she complained. so I asked her to get her friends who speak English better to communicate with me along with a lot of pictures on what I wanted colors etc so then she did the dark blue scales and then black mono fin yeh she orderd a mono fin then added some to make it thicker I have not tired it yet because I wanted to reinforce it first hence why I asked her 2 months ago to send me a bottle of silicone and latex so I can do the inside of the tail and now once I got it opened the place where the mono fin is at you can see it as the silicone has come off from dragging on the ground and what not during the travel of it from her to me and it was open the entire time exposed to everything.

Look so keep posting how shitty it is and what not I am doing it it on all the sites I know and keep telling people not to order from her you can pm me on fb if u want..i was under the impression she did good work but after I got it I was and still am pissed off and mer arion yeh she did a bad job on our tails so if you know how we can fix them we are asking for help of real tail makers to help us since we got shafted completely from one end to another I planed on ordering a better one once I made money from mermading but I cant do that right now but it has to be fixed before I can use it and try to get gigs so please help us out anyone please...........

Mermaid Kelda

01-20-2015, 08:19 PM

Jesus H Christ

Jade, your post would be a lot easier to read if you split it up into paragraphs, and maybe used a few more full stops/periods.

Sorry you've been screwed over as well. $1200 is a lot of money to pay for bad quality tail (Mernation does offer single-colour full silicone tails for $1200, with additional colours on request, just so you know for the future). Like we've said to Yulia, talk to Paypal if you paid through them, or your bank if you used a debit/credit card. There's nothing more we can do other than tell others about people's experiences, which is the point of threads like these and our review system.

As for fixing your tail, I'd suggest first thing you post photos into your photo album on this site, or post the link for your FB when you've put them up. There are many threads here which detail how to work with silicone; use the search bar and have a browse through.

Jade Shadows

01-20-2015, 08:22 PM

you are my mentor when it comes to doing this full time I have dreamed to but I cant get started since the tail I got is not what it should have been from what I paid.....and the other gal and I got screwed ... I want to do what you do but I got this tail from the same gal the girl above I cant post any pics I did on mernetwork fb and souls of the sea we need your help please.....I tried this page no go it is not letting us post pics and I cant do more then on on the mernet fb page so if you know how we can fix our tails some how please let us know, pm me please

Mermaid Kelda

01-20-2015, 08:28 PM

Before you worry about fixing the tail, I would suggest you see about getting a refund.

How did you pay for your tail, and how long ago? You should see if you can get a refund from PayPal/your bank, BEFORE you try to fix the tail. You might have issues getting a refund if you alter the tail in any way.

Jade Shadows

01-20-2015, 08:36 PM

By the way I am ranting because i am glad it is not just me and me and her had our tails made at the same time and have the same results so now I am going off but yeh I was on my phone and hard to see if I had a period in there or not so sorry to everyone for my non paragraphs and periods...It is smit.Jennifer@yahoo.com. Sorry for the run on .....phone is small and I was just beyond frustrated....we paid though the bank for over seas transfer so there is no getting it back unless she does. I have asked her she said she knew I would be disappointed. I said well if you knew then why make it look like crap compared to all the other ones you have made not to include the 3 that she used my ideas on and made them perfectly.

One is Maude Points on her face book it is exactly like what I wanted but I told her to change it to black and green instead of dark bluish..but she did not listen and did the body part then the monofin which is not plastic if it was it would have broken during shipping as you see on mernetwork fb she shipped it in a box less then 3 cm thick and just taped and the box was open the entire trip. I told her I was going to put her on blast if she does not pay me back half of the funds so I can fix it with the 550 that I would get back to have someone fix it another tail maker..I don't have another 1200 to put down for another tail my hope was to go work for this one gal in TX and her mermaid company to make the funds to have her make one as hers start at 1800, but I have to have a working tail to work for her so in the last 3 months I was waiting for it as it was very late and I put up with her 2 faced one second she says one thing next another.

I used her messages and communications against her funny thing once you write something down it will come back to you so I used this asking her you agreed on the side ins the dorsal etc the silicone inside the tail and to make the top natural to fade to black and green...but hells no. So putting her on blast for being unprofessional if that is the least we can do then fine but I know many mers out there can help us out since we got the bad deal and telling people about it....so I am wondering if anyone can help............so if anyone can help me and or Youlia sorry if I spelled it wrong but I know people out there can help us I can send mine to anyone but if there are ways to fix it on my own I would rather do that so I know what to do just need the information and materials and tools to do so which means the mers on here have access to them and experience as well so I am asking because I have no other choice.

Jade Shadows

01-20-2015, 08:58 PM

I got the same thing I emailed her 2 weeks ago when I got it and was very upset and she just went back on her word, she said she would send the extra silicone for me to reinforce the inside and if there is anything else I might need it for, I even resent her own words and she had nothing to say back so I said if you don't pay me back at least half then I will go one every mermaid web site and show pictures of you shitty work and ensure you don't sell to anyone else..it is nice that these mers are putting a fund to you I hope they would do that for me all I need is someone to reinforced the inside and the fluke and repaint it t look like it should...if it is all dark bluish then that's fine I have no idea how to fade the paint for the fluke as I don't want it all one color, I want it to be jade green and black just airbrushed into each other to be different but if I have to keep it blue in the mean time I will just don't know what kind of paint to do the fluke with and to accent the fluke to look real...she said I would be disappointed and that she does not do refunds, I asked her before I paid her 6 months ago half of it first once I seen pics and how it was going I sent the rest granted she told me over and over she can do the green and black then she said everyone thinks its the best tail she has made which I was like wow the other green and black she did remember she made right before yours while doing mine, that one looked perfect and I said yep like that but no spots etc. She said she will do her best and that she will make my dream come true I had positive feed back from her before I even paid for it as I was in contact with her for like a month before to ensure I was not going to get messed over. I was very wrong and I got the same info and response like you did exactly word for word.

Yulia

01-20-2015, 09:01 PM

Aurore does not use paypal at all.
Finfun does not use plexiglass in their monofins, all clear plastics are not called plexiglass, there's a difference. I can't contact the BBB because I don't live in the US, they have nothing to do with it.
Jade, I understand that you are upset, but you need to calm down a little bit, it's very hard to read and understand what you are talking about. Especially if someone is going to help you.
One thing I want to ask is this, you said that Aurore was going to do the whole tail in silicone? That can't be true because she has never worked with "real" silicone.

Jade Shadows

01-20-2015, 09:15 PM

I did two payments via bank transfer as well as an extra 100 bucks as she made the first body for a 4 6 person not a 5 7 person as well as she blamed me for the length measurement but she had it wrong. I cant get the bank to refund it she has to do so and she refuses I said I will send it back after the transfer goes though and before it hit my bank but was in route as it takes 3 days to transfer then I would send it back. She refused 100 percent to do anything and I paid for it 3 months ago for the second payment which I asked her to pay me back half at least for her shotty work she refused.

I said I will put you on blast on all mer sites and ensure you don't get any more orders at least from the States. She said I was back mailing her which I was not and I told her the pictures speak for them self she very much did not want met o post them or say anything. As in the other gals clip she put up really upset her and you know what I hope she is pissed she deserves it for putting out a product that is so bad compared to the rest of her work not to mention she ripped off my own ideas for her new tail she made and 3 others. I am trying to take off the side fins and dorsal since they are sewn on I am doing that and just need to reinforce the inside with silicone and the rest of the out side and the color scheme as well to change the green and do all dark blue or be able to do black and green like it should have been I found this awesome pic of a Thom Shoue tail that is gold and black I sent her this pic said instead of gold do green, and back she agreed and yet when I finally got a picture it was dark blue and black fluke\

I even asked her in the start to sign a product expiations each element of the order and of what I ordered, how much, how long it would take, and if there is any issues with it she will repair it for free with in 6 months of receiving it as well as if product is not up to standards she will refund me half of the payment and I would send it back for full payment back. She said she did not understand why I wanted her to do this as well as to cover me and her if there was any issue like this.

I tried to look into the BBB they cant touch her even though she has a license it is the country of origin that has to abide by the country's laws and regulations. So do you know who can help us fix the tails and or what products and where to get and how to and where do you go airbrush the outside to look like it should and reseal inside and out. Your tail looks amazing so do you have any advice or guidance or ability to make it right and safe to operate in???? thanks Shadowes

PearlieMae

01-20-2015, 09:36 PM

Jade, stop!!! I CANNOT READ YOUR WALLS OF TEXT.

Mermaid Momo

01-20-2015, 09:51 PM

Jade, you need to break up your walls of text or no one will be able to read them! your phone has to have a "enter" button, all phones do, and slow down! You're going off in a long rant that I can't make any sense of! put it all in chronological order with information about your tail/order and pictures.

Mermaid Kelda

01-20-2015, 09:52 PM

1. You are repeating your self a LOT and it makes your posts harder to read. For example, you don't need to tell us more than once that the colours you asked for were wrong.
2. If you have a FB page, post the photos there and then put the link here.
3. There are lots of threads on how to work with silicone. Use the search bar. The information is there, and no one can give you more than that.
4. If you can't be bothered going through the forum to find the threads that explain how to fix tails, you could pay someone to fix it for you. I'm not sure where you are located but there are a few people who do repair tails. Fifi Fogg in Australia does amazing work - you could send a short PM to her asking if she's interested.

Jade Shadows

01-20-2015, 10:39 PM

IDk how t put a kink hence the email address is for my fb page. Let me know how to do this or you can go on soul of the sea on fb and the pics are on there. I just got into this mernetwork thing like a few days ago. I have not looked at other threads just yet but I am. If those threads say like how to and where to order stuff from that is good and not expensive. I have a question Kelda to you did you do your own tail or someone else and if so on someone else then do you have materials to fix it if needed or add color or what not? Also do you have your own company or work with other people for being a mermaid..how do you do it? How do you start and what do you make? do you do just kid events or only in warmer months or do it year around? I am NOT BEING bothered as I am new to this way of talking communication so I will check them out any places to look at first? I am not asking for free handouts or what ever you are trying to say I was mainly asking of you gals are helping the other gal out then advice or tail makers on here who could help out as I don't know any unlike most of you gals do.

As I see your tail Kelda looks pretty amazing so being new to all this world of mermaids I ask questions and not getting smart ass comments is messed up since I am just asking if anyone can assist...I bet if I was you and you put out money and worked our ass off for littertly then I am sure you would be asking the same questions when you first started out. idk how to contact your suggestion and sending it out that far away I am wary of since my experience thus far has not been to positive. So I do appreciate the suggestion and of course the scarsam in your notes here but I was not asking for that nor do I deserve it.

Mermaid Harmony

01-20-2015, 10:52 PM

Okay, Jade. No one has been sarcastic, you have been repeating yourself, and they offered suggestions, the search bar is up top, search fifi tigg and she'll pull up, also just search for tailmaking and silicone tips will come up. We've had people be ripped off by Fish butts, something starting with Mer something or another, mertailor and more. Most of the time it comes down to you can't get your money back, and have to fix it some way, all of that has been chatted about in the forums and goes into more detail than most of us know on our own, that's why we are telling you to search.

Jade Shadows

01-20-2015, 11:04 PM

So do you think you can fix our tail then since she messed them up so badly? you make tails so is that an option r at least send us the materials like the dragon skin silicone to put over the entire tail and airbrush colors or something and fr her do a new awesome mono fin since you all are giving her money for her tail..heck mine was nt even in a box while shipping and is torn in a lot of places I have not even out it on all the way bc how the latex feels it will tear open...very nervous just need to ask if you can help, matter of fact my tail colors was meant to look like yours with the dorsal and side fins but that did not come out at all like she showed me she would not even do a picture..i sent her several to assist with the color idea but she did not even come close I wish I knew she was so inexperienced I would have saved the money an orderd from someone else.

Jade Shadows

01-20-2015, 11:11 PM

Oh yeh man I understand I was not being rude just I got it really I thought I deleted the ones I repeated must be tired going n 48 hrs of working and 2 huge house fires so been busy about to get off work soon unless we have another fire....yeh I planed on searching just have not had the time and see her post and red it all and was like man I need to say that I got ripped off too just cant post the pics on here as they are too big..so my email is on there for fb and I posted them on souls of the sea on fb...but thanks I was just trying to get the info so I can order what I need and get on it like making the mold to make the fluke have more demention to it and thicken it up so I am going to order dragon skin silicone to do that and get an airbrush kit and a few colors I want and metallic as well...just need to make the fluke thicker and do the inside of the tail and reinforce the out side with silcne all the way around. any suggestions on making a mold for the fluke to ass silicone? I looked on how to do the tail making but cuts off on doing a mold on how to and do the silicone and air brush the colors...am I looking in the wrong spot...

Mermaid Momo

01-20-2015, 11:42 PM

Okay, Jade, what you're basically saying is : you're all helping out her, so why don't you just give me money and materials too?
Yulia has been a part of this community for quite some time now, and has been having a lot of problems with tails that she sort of deserves to have help with her misfortune. You've just appeared out of nowhere and demanded that we donate money and expensive materials to you. And please please please USE THE SEARCH BAR and look around at the forum first before asking any more questions! we get you're new here, but we aren't google, you can find all that you need here on the forum.
And to post a link to a website just copy and paste it.

BayouMermaid

01-21-2015, 12:07 AM

I imagine that it must be very frustrating to receive a product that was not what you expected. In any case, reading through the tail making sub forum will probably be most helpful in figuring out how to fix a tail. Spend a bit of time on research before ordering materials.

Not trying to get too involved (mostly because I can't really help fix anything), but here are the pictures of Jennifer's tail:

26801
26802
26803
26804

Yulia

01-21-2015, 04:35 AM

Jade, the body is made out of latex, so you can't reinforce it with dragonskin silicone.

Jade Shadows

01-21-2015, 01:23 PM

Look I was not at all asking for money or materials just know how on how to fix it and where to get certain ones at as the established written areas dont go into detail on the things I am requesting nor has my research turned up anything. I am in an area where it is beyond new to see a tail let alone a grown woman in it swimming around so I have been treading lightly and have been on the mernetwork for a year but just recently made my thing active now I have a sort of legitimate tail and works on making this full time gig.....and if Youla has had issues with more then one tail then her researching ability on tail makers then she needs help, regardless I suggested to her a few months ago when she was making our tails to ensure she stays on her as she gives excuses and makes you feel good about the product then turns around send you pics of something you did not order or talk to her about..I went though a few changes(well thought she changed it) asked several mermaids on ordering tails how to ensure you get what you order. Second of all I have been dealing with Aurore for over 6 months and starting the mermaiding thing I have been doing it for a year now so I am not new per say but yes to this forum I have had my hands full working my ass off as a firefighter and not a lot of time to mess around on web pages and what not...so I was asking for advice as I read how this place works I get to look at the already set pages and I have yet they still don't answer my questions I have set forth in prior comments////thank you Bayou mermaid..i have seen your pages and you do an awesome job let me know if you can tell me anything on fb messenger would be cool. Mine was going to look like yours a bit but I appreciate the help in posting this as I could not as I just don't have the ability with my mini computer and I have been busy working.

I am not looking for some one to fix it for me I want to do so if you all know of what to order now you see the tail below then let me know I am chopping off the fins and dorsal bc they look lie shit and I am not wasting time trying to remold them or anything just reseal the entire tail inside out and paint it with airbrush kit I have now from another kind mermaid offering some assistance to get this thing kicked off for me since I work around the biggest military base in the US and I have set up several events for kids who lost parents to KIA or have disability's....so what I am trying to do is for kids and family's of military folks like me so thanks for the assistance everyone my main thing on here was to blast this 2faces little bitnach and get her to not make any more tails for people knowing what shitty work she produces and she is liable for the other gals tail and refund and mine.

I am over it just need to ensure folks see her name and associate it to her youtube and pics of her shitty work was all I was doing was telling my side of the drama filled adventure I have learned from now I just want to have a good repor with the folks on here and one day meet up with you all at a merfest or something so thank you all for the guidance and ideas if you have more let me know I am pretty open to what ever....trust me I wish we can sue the hell out of her but bc her company is not really litigate you cant spoke to a DEA agent this am about it.

AniaR

01-21-2015, 01:30 PM

It be great if you both posted reviews

QueenZero

01-21-2015, 02:19 PM

Jade:
Did...did you just accuse Yulia of having poor researching skills?
Dude...lay off. She's having a hard time. And I while I understand that you're upset, maybe slow down a little. I can only just skim what you're saying.
What Raina said, posting reviews would be mega helpful.
And Yulia, again, I'm sorry you've had to deal with this. Hopefully this tailmaker will either stop, or at least take a break to learn how to make tails and brush up on her customer service.

Yulia

01-21-2015, 03:54 PM

Jade, you have no freaking clue what you are talking about. Please, don't assume or accuse me of things.
I would suggest you make your own thread.

Vixy

01-21-2015, 04:07 PM

Wow Jade, yes you're upset but please stop bashing Yulia. I was interested in buying from her too and from the look of her website and what I researched she looked like a good bet. Yulia is very upset about what's happened and it's not helping her. You're not helping her.

We're trying to help you but you're not listening and ranting to what you've already told us.

We've tried to help you, told you what to go on. Even if the forum search doesn't work there is always a way of going on google on putting site:mernetwork.com on the search bar and then what you're looking for.

QueenZero

01-21-2015, 04:43 PM

She hasn't even introduced herself. This thread has her first posts. Jade, I don't want to be a bitch, but have you read the forum rules?
Seriously, make your own thread.

Mermaidmechanic

01-21-2015, 05:00 PM

Mermaid Coralia

01-21-2015, 05:46 PM

Has she said anything about getting your money back yet? I'd keep pestering her about it until she does.
So sorry to hear about all your misfortune on getting a tail :( I'm new here but I'd donate a bit too if we started a fund for her <3

Yulia

01-21-2015, 06:12 PM

I haven't heard anything from her since the last I posted. I get kinda scared when people are mad at me, so I haven't written anything to her either yet.

Mermaid Kelda

01-21-2015, 06:13 PM

I know what you mean, Yulia. Even when you know you're right, it's hard :\ language barrier doesn't help, either.

Starfrit

01-21-2015, 06:15 PM

AniaR

01-21-2015, 06:16 PM

Perhaps the french mermaid shouldnt take english clients either if she can't speak english. I don't want to sound rude in saying that but for instance if I was going to have an international tail making coming I'd make sure I could have someone translate to avoid issues.

Yulia

01-21-2015, 06:19 PM

At this point, it's entirely possible that she's not replying in the hopes that you'll go away. I don't blame you for being nervous about messaging her— trust me, I would be too!— but you need to keep on her about this. If you stay quiet, she'll think you've given up and that she's won.
Yep, you're right about that. I feel so weak, If I didn't have all the support from mernetwork I probably wouldn't have come this far at all. Even if I am right, she makes me feel little and dumb for "destroying" the tail.

Mermaid Coralia

01-21-2015, 06:23 PM

I totally agree Raina, as a "professional" business woman, if she took your order she should be able to fulfill it, and if not, offer at least a partial refund. I understand the thing about not wanting anyone mad at you and not wanting to start anything, and I understand that you're still trying to be in good standing because you don't think she intentionally screwed you, but intentional or not she did, and she needs to own up to what she did. You need to keep asking her for a refund or she is just going to ignore you until you give up. :( She needs to learn that us mermaids won't take this stuff sitting down! That's not fair because now she has your 500 dollars and you have no tail to swim in, and that's not right.

Mermaid Coralia

01-21-2015, 06:25 PM

Scottish Mer

01-21-2015, 06:37 PM

Yulia

01-21-2015, 06:38 PM

It's not like you "destroyed" the tail, you just opened the fluke because something was wrong and you needed to see what happened to the monofin to make sure it was broken. It's not like you spitefully took a hack saw to it just to say "haha! Here it's broken give me a new one!" No! If anything opening it up strengthens your argument because you can see all her shoddy craftsmanship . If you can even call it that.
True. Also it's dangerous to use that kind of plastic inside of a tail. Only that is argument enough to not buy from her. I hope (though doubt) that she can take this drama as a lesson and make better things.

Yulia

01-21-2015, 06:40 PM

I've been watching this thread from a distance since I was thinking about ordering a tail from her, but now... Maybe not. She appears to be complaining on her facebook page about the matter as well. :/ I'm very sorry this has happen to you, Yulia. :(
She does!? Omg, I have to check that up.

(Totally unrelated, but yay Scotland yay!)

Starfrit

01-21-2015, 06:45 PM

Yeah, just went to her Facebook page for "Création Sirène/ Fabrication Mermaid Tail" and although my French isn't great, it does appear that she's complaining about you in her latest post, though she isn't mentioning you by name. :/

Complaining about customers she screwed over on her public business promotion page? She really is stupid, point blank. Someone needs to take a beginner's course in business etiquette...

Merman Arion

01-21-2015, 06:50 PM

I've been watching this thread from a distance since I was thinking about ordering a tail from her, but now... Maybe not. She appears to be complaining on her facebook page about the matter as well. :/ I'm very sorry this has happen to you, Yulia. :(

This part makes me so mad, you just have no idea... :mad:

On her page, she's supporting the #IamCharlie hashtag for the freedom of speech and yet, she doesn't want Yulia to express her bad experience with her?!

Hypocrite much, huh?? :doh:

Merman Arion

01-21-2015, 06:54 PM

What she wrote on her Facebook page : "Si vous découpez aux ciseaux votre mono palme et que vous la démontez entièrement, je ne serais plus en mesure de vous l'arranger ou de vous la reprendre."

Since I'm French, I will do the translation. She's saying :

"If you cut with cissors your fins and take apart entirely your tail, I will not be able to arrange it or take it back."

Mermaidmechanic

01-21-2015, 06:57 PM

*Random unrelated note* Sometimes, I look at people like Arion who have fabulous secondary language skills and I feel like I suck at human.

Yulia

01-21-2015, 06:57 PM

If,
If! that was on her page/info when I ordered, and we would have the same situation, then I wouldn't have that much to say about it.
But you can't make up rules after things have happened.

Starfrit

01-21-2015, 07:00 PM

Thank you for translating, Arion! <3 It's a huge help. I've been running the comments through Google Translate, but... Well, you know how online translators can be.

The whole thing is infuriating. She's complaining to her supporters about Yulia, but not giving them the full story and downplaying what happened to the monofin (if you can even call it that tbh) as a "simple crack" that can be easily repaired!

I'm looking at this whole mess and it's just like...

http://www.brianoconor.com/wp-content/uploads/2014/06/Hannibal-Screaming-Internally-gif.gif

Yulia

01-21-2015, 07:01 PM

Si vous faites un mauvais produit et me blâmer, ne vous attendez pas que je sois heureux.

Google translate, yeah.

Merman Arion

01-21-2015, 07:01 PM

Ok...

Now, she's spreading lies about what Yulia did to her followers.
You might not be able to understand it because it's in French but I'm telling you, this is just unforgivable.

:anger explode:

Yulia

01-21-2015, 07:06 PM

NÄ NU BLIR JAG FAN I MIG VANSINNIG

I didn't see the comments the first time, WHAT THE F*CKING HELL.
I DON'T APPRECIATE PEOPLE LYING ABOUT ME, ESPECIALLY NOT LIKE THIS.

AAARGH.
http://rack.0.mshcdn.com/media/ZgkyMDEzLzA2LzEyLzY2L0phY2tOaWNob2xzLjIxZTBhLmdpZg pwCXRodW1iCTEyMDB4OTYwMD4/a7087029/e2b/Jack-Nicholson.gif

Starfrit

01-21-2015, 07:10 PM

Ok... Guess what?!

Now, she's spreading lies about what Yulia did to her followers. You might not be able to understand it because it's in French but I'm telling you, this is just unforgivable!

:anger explode:

https://31.media.tumblr.com/tumblr_mevfmxY1wp1rvi0ft.gif

... Of course she is. Because instead of simply taking the tail back, issuing a refund and saying a simple "I'm sorry," which would end everything in like maybe a minute at most, leave things on a more positive note between her and her customer and salvage as much of her and her business's reputations as possible... She has to throw a tantrum, start spreading libelous statements about the customer she wronged in the first place and forever brand herself as a childish, unprofessional twat for all to see, and drag this unnecessary drama out as long as possible for not a single. Practical. Reason.

This, ladies and gentlemen, is absolute insanity at its finest.

Mermaid Coralia

01-21-2015, 07:27 PM

Mermaid Coralia

01-21-2015, 07:33 PM

I'm getting so mad...and it's not even me she screwed! Message her again and tell her you do not appreciate her spreading lies about you on what is supposed to be her professional page. I can't believe she told them it was a "simple crack" that she could fix easily. HA

Yulia

01-21-2015, 07:34 PM

Oh my god, lol yeah I just went to her page and she said something like "If you cut the monofin of your tail with scissors, and you disassemble it entirely, I will not fix that or return (refund?) that :(" O her business page!? Wth. And if you go further down her page you can see her speaking pretty competent english.
That's not all. There are comments and replies to that particular post too.
(through google translate)
Someone: "Pshaw shit to the person once she / he has to break everything"
Aurore: "yes she cut with scissors to fully disassemble the inside of the fluke ):"
Someone: "Oh yes she not pretend and I wonder if she wanted tampered lol" (or something like, yeah she's manipulating you)
Aurore: "Me too, too curious to see how it was done may be :)"

Someone else: "There was someone who did that?"
Aurore: "Yes, and she dares to ask me a refund !! lol"
Someone else: "Incredible ... why she did it?"
Aurore: "for a simple crack plastic that I would fix stink free without problem, but it's more a crack lol this is a lively massacre scissors!"
Another one: "No, but it should not be much to do such a thing ... and especially dared ask for a refund"

Yulia

01-21-2015, 07:36 PM

BTW, I have not cut the plastic that was inside the tail.
I have with an exacto-knife cut the caulk -outside- of the fluke, to open it up. (Like a surgeon, doing it for the first time)

It had to be done, to see the extent of the damage, and to be able to repair it properly. If Aurore got to fix it, she would've used tape on the bits of plastic seen through the 2inch hole, then covered it with caulk. (Or something like that)

Mermaid Coralia

01-21-2015, 07:42 PM

It's taking a lot of restraint not to message her/ leave a comment on that post. What scum.

Merman Arion

01-21-2015, 08:00 PM

That's not all. There are comments and replies to that particular post too.
(through google translate)
Someone: "Pshaw shit to the person once she / he has to break everything"
Aurore: "yes she cut with scissors to fully disassemble the inside of the fluke ):"
Someone: "Oh yes she not pretend and I wonder if she wanted tampered lol" (or something like, yeah she's manipulating you)
Aurore: "Me too, too curious to see how it was done may be :)"

Someone else: "There was someone who did that?"
Aurore: "Yes, and she dares to ask me a refund !! lol"
Someone else: "Incredible ... why she did it?"
Aurore: "for a simple crack plastic that I would fix stink free without problem, but it's more a crack lol this is a lively massacre scissors!"
Another one: "No, but it should not be much to do such a thing ... and especially dared ask for a refund"

Translating here. That might be better than Google translate. The smileys were part of the conversation.

Someone: "That's too bad for that person. So she broke everything.:eek:"
Aurore: "Yes, she cut with the scissors and took apart the inside of the fluke.:("
Someone: "Oh yeah, she didn't pretend.:( I wonder why she did that LOL.
Aurore: "Me too. Too curious to see how it was done maybe.:)"
Someone: "Or she wanted to keep the monofin and make her own tail.

Someone else: "There was someone who did that?"
Aurore: "Yes, and she dares asking me a refund !! LOL :)"
Someone else: "Unbelievable ... Why did she do that?"
Aurore: "for a simple crack on the plastic that I would have fixed for free without a problem. But it's not a crack anymore, it's a massacre LOL. Hail to the scissors!"
Another one: "You have to be dumb to do such a thing... and especially daring to ask for a refund."

Yulia

01-21-2015, 08:07 PM

I don't know if I should laugh or cry.

Keep what monofin....?

Yeah, simple crack. SURE.

I actually have a witness of when the tail was opened, that's more proof than what she has.

Starfrit

01-21-2015, 08:12 PM

It's taking all of my willpower not to go to her page and start calling her out on her bullshit. :mad: I generally try to avoid picking fights with people, but this is ridiculous!

Mermaid Coralia

01-21-2015, 08:16 PM

Just know all us merfolk her are on your side hun :) Don't let any of her scummy lies bother you. She's the one in the wrong here.

Miyu

01-21-2015, 08:20 PM

*sarcastic voice* ...cuz, you know, the hard-to-obtain part of a tail is TOTALLY the monofin, and not the hand-crafted made-to-measure tail skin... :doh:

Why would anyone order a latex/silicone tail just to take out the monofin? That makes no sense? I guess Aurore is like the Mertailor in that she also has fans who have no clue what they're talking about? (Keep in mind, I still like Eric's work, but some of his fans have no clue what goes into mermaiding). WTH does she think she was going to do to fix this thing without opening it up???

Thank you for the better translation, Arion!

Yulia

01-21-2015, 08:29 PM

Here's a compilation of everything about the tail, from order to last swim.

https://docs.google.com/document/d/1fbW_e9z3RTJ2Wa2oVsPhDePG_vXolwkYllhUZJz6EW0/edit?usp=sharing

AniaR

01-21-2015, 09:18 PM

I can't seem to find her mermaid page. I dont know why we're all quiet I am ready to give her hell...

Yulia

01-21-2015, 09:20 PM

I can't seem to find her mermaid page. I dont know why we're all quiet I am ready to give her hell...
https://www.facebook.com/AuroreLaSireneBleu?fref=ts

It's the middle of the night over in Sweden/France right now. I'm waiting til tomorrow.

AniaR

01-21-2015, 09:25 PM

did she remove the posts I can't find them...

Yulia

01-21-2015, 09:29 PM

did she remove the posts I can't find them...
Weird... This is hoe the post and comments look like:
http://utterberg.net/upload/img/201501220327-Skärmavbild_2015-01-22_kl._03.27.35.png
http://utterberg.net/upload/img/201501220327-Skärmavbild_2015-01-22_kl._03.27.53.png

Starfrit

01-21-2015, 09:41 PM

I can't seem to find her mermaid page. I dont know why we're all quiet I am ready to give her hell...

Tell me about it. I'm ready to go over there and tear her an extra hole or two!! The only reason I'm not is because I'm worried that if people— especially me— go over there and start getting in Aurore's face and (rightfully) call her into the dirt, she'll use that as more fodder to attack Yulia and keep her money.

This is so frustrating, augh!! DX

AniaR

01-21-2015, 10:05 PM

ok it showed up for me now.

Yulia

01-21-2015, 10:34 PM

I want to say a big thank you again, to everyone who is giving me support in all of this. Without it I couldn't have done anything.
It means very much to me, I am so grateful for all the things you are doing to help me, big or small.
:group hug:

Mermaid Aika

01-21-2015, 10:42 PM

I've been reading this thread for a while, and every time I was about to post, it seemed like something even worse happened to you! I'm so sorry you have to put up with up with this, Yulia. I hope things get sorted out. Mer-hugs!:hug:

Merman Arion

01-21-2015, 11:55 PM

Mermaid Momo

01-22-2015, 12:05 AM

Aurore's whole attitude about this piss me off so much, you just have no idea...

I purchased from her ONCE for a tail bag to carry my silicone tail and the second I tried it, the whole bag was torn apart because of the weight. It was too fragile and could never withstand something around 15 kg. It happened somewhere around June 2014. She gave me a refund (25 euros) but in the end, I never used the cheque she sent me and I never sent back the broken bag because I had worse problems to think about during that Summer. I completely moved on to other things. :rolleyes:

I cringed reading this. What shoddy material/craftmanship did she use that the bag totally fell a part?! The sewer in me is just screaming right now. 15kg is about 33lb, it's easy to make a bag to carry that much weight if you use the right materials! Ugh! sorry, just had to go on a mini rant lol

Merman Arion

01-22-2015, 12:15 AM

I cringed reading this. What shoddy material/craftmanship did she use that the bag totally fell a part?! The sewer in me is just screaming right now. 15kg is about 33lb, it's easy to make a bag to carry that much weight if you use the right materials! Ugh! sorry, just had to go on a mini rant lol

Pretty much the whole thing was fabric. No area, nothing was reinforced.
The second I stood up, my tail fell on the floor, the only thing I had on my back and shoulders was the straps of the bag LOL

Merman Arion

01-22-2015, 12:17 AM

I should mention again that she has no professional background about sewing. She basically learned by herself.

AniaR

01-22-2015, 12:21 AM

a lot of people have no professional training. she's just unprofessional.

Merman Arion

01-22-2015, 12:30 AM

a lot of people have no professional training. she's just unprofessional.

That's a valid point.

Honestly, for someone with no professional training, she makes good fabric tails but she has to give up on the silicone and latex area.

Meronica

01-22-2015, 12:42 AM

I've been watching this thread for all 20 pages and all I can say is...wow. I wish I spoke French so I could go after this woman for you. She is severely lacking in character. :/

I am willing to contribute what I can to your potential tail fund. I considered ordering from her a while back and I'm glad that I didn't-- she seems like an even bigger headache than Mertailor. You're lucky you weren't hurt by her crappy "monofin"!

Mermaid Momo

01-22-2015, 01:07 AM

Here's a compilation of everything about the tail, from order to last swim.

https://docs.google.com/document/d/1fbW_e9z3RTJ2Wa2oVsPhDePG_vXolwkYllhUZJz6EW0/edit?usp=sharing
I can't see anything beyond page 14. Can anyone else?

Mermaid Momo

01-22-2015, 01:10 AM

I've had no professional training for sewing either, but dang. I'm only 18 and even I know how to make a simple bag like that.... I'm sure a 6 year old could make one (one who knows how to sew haha)

Raayvhen

01-22-2015, 01:54 AM

So I've been at work and haven't checked here today. That certainly escalated quickly.

Also we should all keep posting Yulia's video on Aurore's facebook.

Merley

01-22-2015, 06:45 AM

At this point it might be easier to just upload all the pictures of your tail to an online photo hosting site like postimage.org and link it to her fb page along with the link to this forum. That way potential customers can get the real story. It might even facilitate in getting your refund since she'll feel pressured to do something to save her reputation. Plus, even if she deletes your post she can't delete your gallery link or this thread.

Even though talking to her because she's mad may scare you, I'd definitely call her out on not providing a real monofin at all in her tails, but some cheap plastic contraption. No shit it broke, that's why you put at least a basic monofin in a $500 tail.

Yulia

01-22-2015, 07:19 AM

This page have all pictures and info needed, if there's anyone else that can't see it, please let me know. It takes a while to load everything I think.
https://docs.google.com/document/d/1fbW_e9z3RTJ2Wa2oVsPhDePG_vXolwkYllhUZJz6EW0/edit?usp=sharing

Aurore doesn't seem to care at all that she is talking lies about me, she is being a bit rude in pm.

Jade Shadows

01-22-2015, 12:37 PM

I was not accusing you or anyne of anything I just meant is she messed you over big time and she should really refund you and more. I meant by researching that if you have had issues with another tail then hopefully the folks on here can help you out better on tail makers who understand what you have been though. I am so sorry if it came accrss differently it was not my intention what so ever. I am very sorry...

Jade Shadows

01-22-2015, 12:56 PM

Hey Jade, im an active duty service member! It's interesting to read that you are a vet. I know a lot of vets that go firefighter after they retire; it's a VERY difficult job. I know you're not trying to be offensive. Your text doesn't portray what you're trying to get across very well, so maybe I can help "translate" for you? I have a lot of friends who just don't do well with typing/ communicating over the internet. :) I have been a firefighter while in he army as well as a combat medic..i have been a firefighter going n 15 years now and 5 years as a combat medic and 5 years in Iraq in the red zone and other places from 04 to 09 straight....I am still being a firefighter and I appreciate the fact you stepped in as I have never been good a typing I do reports and such so doing threads I am not so good at putting down what I am trying to say into words.

I'll attempt to mediate this situation; I think we can all sympathize that Jade is experiencing similar difficulties to Yulia. It's really a sad mess that you're tails were recieved in such a way. You should both be uniting in an effort to maybe fix the problem? Two people working together is much more effective than one when it comes to these sorts of things. Don't let this tail makers poor work destroy the potential for new friends. Reading Jade's full walls of text (and having a lot of friends that dont communicate well with written words!) the information I've gathered is that
1) she related to Yulia's problem--yes and trying to help her by showing it is not just her
2) she isn't very good with navigating forums and was hoping someone could point her in the direction of a tutorial with the means of maybe teaching her how to repair her tail if possible-yes ordering smoothe on? is this good I have had several people tell me yes to reinforce the latex and silicone and then paint with airbrush and paint from lowes?
3) she REALLY wants to do good with her tail and feels betrayed that her good intentions were brick-walled--yes I am agreeing with all of you guys and gals and not arguing at all just trying to figure out what we can do to ensure she does not sell to anyone else and she learns her lesion putting a person at great risk of dying due t her incompetence, hence why I reached out to a dea friend of mine to see about suing her or something but bc she did not get hurt per say in the tail we cant do that so there has to be something in the mer community to help us out who did not get our dream tail we paid for and to fix them both if possible with what knowledge you all have and people you know who could help..she needs a entire new tail if I had the funds I would giver he a bunch of money but I put it into my tail...so thanks very much
4) she is frustrated that she is having difficulties communicating over text. Not everyone is good with writing.

Is this correct Jade?
(Jade, for my friends that have a hard time writing, it helps them if they number the points they're trying to make like I did above. Don't make more then 15 points per post and keep each point limited to only two lines of text max. Only the most pertinent info need be included.

YES EXACITY..i was trying to help Yulia and both of us getting the gal to fess up her bad work and it is not at all her fault for trying to fix her tail when she made it/ I am sorry to all mers on here if I offend you I was not trying to do so at all and this great person Mechanic is on the dot I am bad with typing and communicating my point easily with words so I do repeat things even talking it is a nerve thing I had been hit with a few IEDs and have some trauma due to it. SO again I am sorry and I am trying with all I can to help Yulia and both work together to get this gal who is now running her mouth to her so called French buddy's that she messed up the tail not the French chick>

That is why I went on like souls of the sea and such on sites I knew she would see it and because she made ours at the same time just shows she does not know what she is doing and should not do it at all as she put plastic in her tail which is so not safe so she put her life at risk and I am so not down with that. So please everyone on here understand I am trying to help and get some guidance on my own tail that came boxes wrong, built wrong and all half assed work from some one we put money aside to get a tail so we can be mermaids as well. She needs to be put on blast and all f you on this site mernetwork are able to get the point across to other folks who might have wanted to buy from her and so that others don't have our issues and with us both getting a bad product from her it shows she does not know what she is doing and is unprofessional in so many ways. So I do hope you al forgive me especially Yulia

Jade Shadows

01-22-2015, 01:02 PM

I hope Reina does give her hell she is dead wrong in doing what she did and should pay us back. I have not heard anything either she told me well it is her company and she does not make a lot of money from it so she will be broke if she paid me back..what a bunch of BS...If Renia can give us advice like I know she got her tail done by finfolk but I don't have another 1200 to put down for a tail done right or repair this on...so let me know please and I hope we can work together with these other great people on here to get the right thing done as well as getting our tails fixed to be able to safely use them.

Yulia

01-22-2015, 01:10 PM

I understand you're having a hard time Jade, it's easy for things to come out in another meaning than it's supposed too when one feels like that.

September 2013 I won a tail from someone who wanted to start a tailmaking company. Then almost a year ago she just disappeared. I had only payed her about 60-70usd for monofin materials, but I lost a lot of time I could've saved money for a tail.

Jade Shadows

01-22-2015, 02:03 PM

man totally understand. I posted on her page she deleted it she is just dumb and superficial, I am sorry you are having a bad time this is a first for me my husband said to not buy from there but I was like look at her work she does a good job and I did not have a lot of money for a finfolk tail still don't just hope it works in the water I have not even tried it bc we have had rainy weather sand no indoor pools around so ben frustrating to not be able to try it at least, I did see the mono fin she got for me it looks god by a company but I am afraid it will be like yours so..i just wanted to help to let you know you weren't alone since ours were made at the same time with her being sick and such. I just have to fix mine big time and I have no one around me who knows about mermaiding and or latex and silicone it is not like there are a bunch of mers I can talk to or say hey help me fix this at your shop kind of thing I am all on my own here and I have a poc but she is not really replying to me she has a company and goes all over the world and man I want to do what she does as well as the few gals she has employs for parties and such but I cant get her to return my emails or calls so I am littery out here by myself and the last few days and week has gone from good stuff going on to nothing but bad I just cant seem to get happy with everything I am doing I am trying with all I have. I was not being mean or anything to you or the others just lost here and no one to really talk to or get advice even looking on line I have not gotten anything yet so the tail just is sitting..so money down the drain again for nothing and I hate that feeling I have right now.

Yulia

01-22-2015, 02:12 PM

Can you show the picture of the monofin she was going to use?

Mermaidmechanic

01-22-2015, 08:50 PM

Jade: I'm about to go to bed right now, but when I gt back from training tomorrow, I'll link you some topics on how to do repairs to silicone tails. :) You're doing a lot better with the shorter messages; it's a lot easier to read! Maybe together we can find out if your tail is at least salvageable.

Yulia

01-23-2015, 11:02 AM

Aurore has not spoken to me since early yesterday, I think she's trying to ignore me.
She wrote a message that was no understandable at all, so I asked her if she could write in french instead.

"If I buy a fin in mertailor and I belies his palm mono I do not think I will repay, for I know someone against him to purchase a tail, it's off and that person is the has not disassemble the mertailor shot him to repair for free,"
"I don't understand what you mean, can you write in french?"
"AH right ?? You speak English, but you not understand ??"
"You don't have to be rude. Yes, I do understand english, but sometimes when you translate with for example, google translate, some meaning can get lost and it's hard to understand."
"it's weird you understand me very well for 3 months and then you do not understand ??
I suspect you are trying to destroy me"
"I do understand you, it was just that particular message that I did not understand what you meant."

I did get the message after that in french, and it was something like doesn't want to refund me because I tampered with the tail. (Just like Mertailor)

"I am nice, as I discussed with another mermaid tail creative, she no longer would not accept you refunded after the massacre."
"I don't think talking about me as some sort of swindler open on your facebook page is very nice at all.
Yes, the fluke has been opened, but it had to be done anyway, if it was to be repaired."
"To fix it should not undo the seam cut but I did not say anything bad about you on facebook, I ADVISED people not to like you, and this is just my right, for against you so you made me bad reputation
In any case I'm stupid to specify the people, because nobody made her, there you had dismantled my work, and in addition you made me past what I'm not."

I wrote a very long message explaining myself, and also linked to pictures of the inside. She hasn't said anything since.

I've been looking at making a GoFundMe, at what levels should I have rewards? I'm thinking to include worldwide postage, and it's about 3usd.
Would a painting like this be interesting? (This is just a draft, the background will not be as bad)
http://photos-c.ak.instagram.com/hphotos-ak-xap1/t51.2885-15/924618_800560270015362_1574918880_n.jpg

Yulia

01-23-2015, 11:33 AM

Merman Arion

01-23-2015, 11:46 AM

Apparently Aurore has sent some buddies over to youtube to comment.
They are all mad because they have had her tails for years and they haven't broke, and I'm insane and dumb for breaking her professional work.

Delete the comments and don't care. They are just ignorant and not worth it.

Envoyé de mon iPhone à l'aide de Tapatalk

Merman Arion

01-23-2015, 11:48 AM

Take care of your GoFundMe page and leave it to us to help you. I will get some money this week-end and I will save it for the funds of your new tail :)

We are here for you.

Envoyé de mon iPhone à l'aide de Tapatalk

AniaR

01-23-2015, 12:53 PM

I have been there girl I know your pain

Mermaid Evolet

01-23-2015, 02:06 PM

Yulia

01-23-2015, 02:09 PM

Just read this thread and I'm soo sorry this happened to you!
Don't give up hope we are one Mer-family:group hug:
I think i could also save some for your new tail and the drawing looks AMAZING!! :swoon:
Thanks! I made another one, a merman.
https://fbcdn-sphotos-h-a.akamaihd.net/hphotos-ak-xpa1/v/t35.0-12/10944948_920388267981091_624919395_o.jpg?oh=332a45 7a50c7abd0673e8a2458dfb47d&oe=54C4589C&__gda__=1422211715_99dff4e28e20e0258e7e4ccfa1bbe49 3

Tira

01-23-2015, 02:49 PM

Yulia jag blir så ledsen över att läsa det här som hänt dig och skickar varma tankar från Falköping <3

Me and my bf will also be donating some money so you can get a functional tail from someone who's not a complete twat!

And completely off topic, it's a shame we live so far apart, I would have loved to meet you :)

MermaidRiver

01-23-2015, 02:50 PM

Oh my god just read all 11 pages and Jesus Christ that 'monofin' I think I have some Acetate that's thicker than that. I'm sorry this has happened to you and hope you can save up for a better tail. xx

Sent from my iPhone using Tapatalk

Imogen Finnly

01-23-2015, 03:05 PM

*Random unrelated note* Sometimes, I look at people like Arion who have fabulous secondary language skills and I feel like I suck at human.
Omg. I feel the exact same way.

formerly jayy

Imogen Finnly

01-23-2015, 03:20 PM

Im sorry this happened to you. It seems she truly is the mertailor of France. Keep a stiff upper lip and dont let her intimidate you. Though you may be polite (which you are from all the evidence shown) some people will just be plain stubborn . And rude. And getting verbal and aggressive makes things worse. I feel like she knows the terrible job she has done and is being defensive all the more because of it. Having her friends back her up to justify in her own mind what she has done is honest and proper craftsmanship.

formerly jayy

Yulia

01-23-2015, 03:32 PM

Tira

01-23-2015, 03:42 PM

Åh det hoppas jag! :D

MermaidCelesteFL

01-23-2015, 04:14 PM

Yulia, would I be asking too much for you to paint us individually when we donate? I love your art form.

Raayvhen

01-23-2015, 04:23 PM

Lol. I'm already blocked from her page.

Yulia

01-23-2015, 04:45 PM

Yulia, would I be asking too much for you to paint us individually when we donate? I love your art form.
Of course not!
I'm not sure how the order-thingy works on GoFundMe, but if it's possible to add a message of something all up for it. Otherwise a pm here or on facebook will work.
I was thinking 20-30€ for the painting. (shipping included) Does that sound reasonable?

Raayvhen

01-23-2015, 04:47 PM

By the way, the person defending you on youtube is me. <3

Mermaid Momo

01-23-2015, 05:05 PM

I don't have any money to donate to you if you set up a gofund me sadly, but I think it's a wonderful idea! You could maybe make postcards of the painting for rewards (and maybe as the rewards go up, it could include things like stickers, more postcards, and a custom painting?)

AniaR

01-23-2015, 05:34 PM

posted on youtube!

Yulia

01-23-2015, 05:52 PM

By the way, the person defending you on youtube is me. <3
I just saw it!
Thanks Raina and Draggersprez too, very much appreciated<3

Mermaid Cascada

01-23-2015, 06:21 PM

WOW... I don't even know what to say. She is unprofessional to an EXTREME. You haven't said anything rude about her or towards her, just gave an honest review of you tail and that "monofin" if we can call it that. Yet, she is allowing her followers to slander you on Facebook. Is that that even legal? I am so close to reporting her and all of her pages. You are a PAYING customer! You have paid for this product, that has specific requirements. If you do not get the product (and the requirements) that you PAID for then, you deserve a refund. End of story...
I hope the pressure mounts on her and with the community members pressuring her she'll give you a refund. Make sure you take pictures of that monofin, along with any damage or injuries it has caused you. If you decide to take legal action, take your tail as well, there is no way she can deny that proof.
Smh... this tailmaker needs to face reality.

Yulia

01-23-2015, 06:22 PM

Aurore is having a "wild" discussion on her page with my boyfriend too, who was with me all the time when we opened the fluke.
She is saying that she has the French law in her back to not refund me.

Raayvhen

01-23-2015, 06:24 PM

She is saying that she has the French law in her back to not refund me.

Bullshit.

AniaR

01-23-2015, 06:31 PM

we need formal reviews written up of how people were treated/scammed in order for the mods to even consider black listing her. they need a lot of proof so when people have time please write reviews!

Yulia

01-23-2015, 06:43 PM

I went to Aurores facebook page to get the qoute were she stated that, I should not have done that. I can't believe all these people writing that I have cut the plastic with scissors!?
I regret that I didn't record everything, but that wasn't on my mind at all then.
I haven't been mean, and still people think I'm some sort of horrible person. The money I lost is nothing in comparison of this.
I can't take this, I'm literally shaking and crying right now. I know I am right, but they don't. If they don't believe my proof there's nothing else I can do. No one knows who I am, she is a name, she have had many clients that of course will listen to her. For them I will always be that ridiculous person who destroyed Aurores tails and had the guts to ask for money.

Yulia

01-23-2015, 06:49 PM

Here is the conversation, any way.

http://utterberg.net/upload/img/201501240046-Skärmavbild_2015-01-24_kl._00.47.38.png
http://utterberg.net/upload/img/201501240047-Skärmavbild_2015-01-24_kl._00.47.46.png

Raayvhen

01-23-2015, 06:49 PM

The reason that she banned me from her page is because I said something that is very very true.

I told her that you have the support of all of Mernetwork behind you and that if she thinks that she can silence you then she is dead wrong.

I know how hard this must be for you. I really just wish I could reach through the computer and give you a big hug. Unfortunately, the only thing I can do is reassure you that we all know you are right and that we will not let her silence you.

Yulia

01-23-2015, 06:50 PM

we need formal reviews written up of how people were treated/scammed in order for the mods to even consider black listing her. they need a lot of proof so when people have time please write reviews!
Where do I do that? Since she isn't one of the big ones.

AniaR

01-23-2015, 07:21 PM

did she change her fB page name?? lol

Merman Arion

01-23-2015, 07:30 PM

did she change her fB page name?? lol

The page still exists. She just removed her own name... :doh:

Mermaid Jaffa

01-23-2015, 07:36 PM

did she change her fB page name?? lol
https://www.facebook.com/AuroreLaSireneBleu

What a shame! She seemed like a promising tail maker I could afford. I guess I'll have to save extra hard from now on, to get a proper tail from another maker.

Scottish Mer

01-23-2015, 08:47 PM

Just to lighten the mood a little.

Pretty much how I think we're all feeling about now...?
http://i728.photobucket.com/albums/ww287/LearOfHell/tumblr_lv5bkkxO6t1qib2im_zps4ukdwbch.gif (http://s728.photobucket.com/user/LearOfHell/media/tumblr_lv5bkkxO6t1qib2im_zps4ukdwbch.gif.html)

How the silent watchers are looking:
http://i728.photobucket.com/albums/ww287/LearOfHell/Brenda-Meeks-Scared-Popcorn-Gif-In-Scary-Movie_zpsoz8bwoq5.gif (http://s728.photobucket.com/user/LearOfHell/media/Brenda-Meeks-Scared-Popcorn-Gif-In-Scary-Movie_zpsoz8bwoq5.gif.html)

Elle

01-23-2015, 09:01 PM

How the silent watchers are looking:
http://i728.photobucket.com/albums/ww287/LearOfHell/Brenda-Meeks-Scared-Popcorn-Gif-In-Scary-Movie_zpsoz8bwoq5.gif (http://s728.photobucket.com/user/LearOfHell/media/Brenda-Meeks-Scared-Popcorn-Gif-In-Scary-Movie_zpsoz8bwoq5.gif.html)

This is exactly what I've been doing. Can we add her to our list of tailmakers on the forum and have the warning next to her name, like what happened with fish butts? Because people need to be aware of what's happening. The only other option is to set up a FB page stating that she's a bad tail maker and lets face it, if she has enough minion power they can bring that page down within a couple of days.

Mermaid Cascada

01-23-2015, 09:02 PM

Couldn't you technically bring legal action against her because of the materials she used (Not to mention blatant slander)? Whether you opened it or not, that "monofin" was and is a dangerous thing to put into a tail. I'm sure it could have easily cut through the foot pockets (as it was not secured) and harm you.

Also, that person who said monofins are fragile and everyone knows it... uhm nope. By the way these people are acting, you'd think they were immature children. She says that the law won't allow her to refund a damaged product? In all honesty, you never got the product in the first place. You received something else. They better leave their attitudes at the door...

Mermaid Wesley

01-23-2015, 10:16 PM

There aren't any product regulations on mermaid tails. So no. I don't think so.

Sent from my iPhone using Tapatalk

Mermaid Jaffa

01-24-2015, 01:03 AM

Doesn't it count as just a regular consumer product?

Echidna

01-24-2015, 03:43 AM

Alright, I read through this thread for 3 times, and I can sort of see both sides here.

Aurore went out of her way to make this tail to the customer's wishes, and I think it looks really pretty and worth its money.
The catch was the "monofin".
Yulia nowhere mentioned if she discussed the fin options with the tailmaker (might have been difficult due to the language barrier too).
Aurore put in bifins, which might not have been everyone's choice, but actually can be a valid option.

Thus, the only thing I can see that was a mistake on the tailmaker's part was putting in that strange drilled-through plexi sheet, which serves no purpose and is rather a potential danger both to the tail and the user.

Instead of admitting to this, Aurore got very defensive and possibly angry seeing that a customer which she had really tried to please had "ruined" her work.
Personally, I would have cut the fluke open in a different place/fashion, replaced the fins, and reinforced the seams with something stronger, but maybe that was not possible.

However that may be, if Yulia didn't discuss with Aurore what kind of monofin was to be in the tail, the most she can hope for is a partial refund because the tail was not fully functional in its original state (stuff had to be replaced and reinforced).

It's very disheartening that the tailmaker won't recognize this, and instead does a social media shaming campaign.
In the end, this will only hurt her reputation and she'll have a hard time selling tails to the community in the future.

As the tail itself is pretty, I hope it's not beyond saving, and Yulia can still patch and use it with a better monofin.