Originally Posted by
Winged Mermaid
I just know that Raven gives all current orders priority. From what I remember talking to her, and what I've seen with others, you have to wait until she has time. Which, depending on her work load, can be quite a while. She may not even take any repair requests until after she's done with her current work load. Also keep in mind that her email is a clusterfuck of nonsense and stupid questions, so she can have a hard time finding legit emails in all the piles of BS mail.
Also for anyone else wondering, Raven told me that she charges $150 to alter tails. Unless you've paid for an extended warranty with them, anyhow. I believe she was just talking about taking in a tail though (like if you lose weight). I know that seems like a lot, but from how she explained to me how it's done, I can see how it would be that much. She basically has to make another seam in the area where it's taken in, blend the seams really well, repaint that area, all that. You'd have to pay differently to do paint touch ups, complete repaint, repairs, and pay for any additional fins you want, if you want that as well, on top of that.