I just got an email from FF saying
"We have had a very busy week with photography clients in town"
I just got an email from FF saying
"We have had a very busy week with photography clients in town"
I got one too.Quote:
Originally Posted by Mermaid Stardust
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Congrats!I am so happy for you!I saved up some money and now I am finally able to buy a silicone tail from Fin Folk do you have any tips on how should I choose my design?
Personally, I'd ask for their advice on that😊 when they're given full control and creativity on their tails they always end up AMAZING! I mean, they always end up amazing, but their personal designs are just...wowQuote:
Originally Posted by Mermaid Inokw
I was thinking of doing that. Originally I was thinking I wanted to go with green but recently I've been thinking blue. But other than that I don't know how I want it to look so I was thinking of leaving it up to them.Quote:
Originally Posted by Mermaid Sirenia
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You can do what I did and pick both :D
I second what Sirenia said- you give them some general theme, they make magic. The twins are true artists.
Attachment 34077
I think that I'm going to use this image as a reference for the colors that I want and just let them do what they want with it.
"I got a rock."Quote:
Originally Posted by Mermaid Stardust
That tail is going to look kick ass! Good luck :)Quote:
Originally Posted by Jake
Hi everyone,
Thought I could shed a bit of light. We flew out to hang out with Abby and Bryn and it was a VERY hectic week. Loreli, I saw your top it is done, just needs to be constructed. They are still taking custom orders but just a limited amount. The girls are extremely slammed so please be patient with them. They are still in the process of selecting someone that can assist in managing their emails and messages. Basecamp has helped immensely and they are looking to move most of their current clients to that server as they proceed on your tail production. They have been in the studio non stop so I was glad we could take them out to enjoy the sun and surf. Please keep in mind that while they are artists, they are also humans. They have lives outside of the studio so sometimes things happen. They don't like to have their personal lives plastered all over their Finfolk social media. So they will get information to you as soon as they can.
Thank you everyone and please keep your chin up. They will be answering a lot of emails this coming week.
Mermaid Hyli
Couldn't have explained it better myself! love the photos from your trip by the way!Quote:
Originally Posted by MermaidHyli
I'm so glad that they are still taking custom orders. I just send them a message about ordering a tail a few days ago.
I have a kickass design in mind and I can't wait to hear from them. Hopefully they will accept my order *fins crossed*
@Hyli Thanks for letting us know!
Your photos are AMAZING! And your fluke is amazing! It is inspired by the one you made yourself right?
Honestly, no, this doesn't really make me feel any better.Quote:
Hi everyone,
Thought I could shed a bit of light. We flew out to hang out with Abby and Bryn and it was a VERY hectic week. Loreli, I saw your top it is done, just needs to be constructed. They are still taking custom orders but just a limited amount. The girls are extremely slammed so please be patient with them. They are still in the process of selecting someone that can assist in managing their emails and messages. Basecamp has helped immensely and they are looking to move most of their current clients to that server as they proceed on your tail production. They have been in the studio non stop so I was glad we could take them out to enjoy the sun and surf. Please keep in mind that while they are artists, they are also humans. They have lives outside of the studio so sometimes things happen. They don't like to have their personal lives plastered all over their Finfolk social media. So they will get information to you as soon as they can.
Thank you everyone and please keep your chin up. They will be answering a lot of emails this coming week.
Mermaid Hyli
Congratulations on being able to go and experience a trip with them, but this feels more like an excuse than anything else. I would prefer the twins contacted me directly either with a tracking number for my top, or to admit that they bit off more than they could chew and are playing catch up. I'm quite tired of being told to be patient, "keep my chin up", and wait for them to send me more information. I get that they're human. So am I. It's not really working as an excuse for me anymore.
I'm glad you saw my top, but I'm rather frustrated that it still has not been constructed. I've had a photo of it for months now and was under the impression that it simply needed to be shipped out.
To sum, good for you getting to spend time with them and for receiving all of your pieces. But please, don't attempt to make excuses for them and expect everyone to be happy with that.
If this post upsets anyone, please let me know.
I think you have every right to be upset. If something still "needs to be constructed," then it certainly isn't "done," and definitely not ready to be shipped out. And if you were told it was ready, that's just not cool. I'd be upset too, human or not.Quote:
Originally Posted by Mermaid Lorelei
I agree with the above. Yes, the girls are only human and they of course deserve to have a life outside of work, but people get frustrated when they don't hear anything about their order for months after the expected completion date. No one should have to pretend they're not frustrated with this. I know Abby and Bryn are lovely and I'm sure they don't mean to cause frustration to their clients, but I keep feeling like they may have bitten off more than they can chew and need to learn how to balance work and communication, because communication is very important in this type of business (I feel that way about Merbellas, too). I don't think it's too much to ask to be kept up to date with an order that you've paid a ton of money for, and most people on here are extremely polite and patient about it.
1. I'm not saying you can't be frustrated, everyone has the freedom to feel as they do.
2. Not making excuses for them just saying what I saw.
THEY ACCEPTED MY ORDER!! AHHH I'M SOOOO EXCITED I COULD DIE RIGHT NOW! :yay::cheerleader::fallover:
Congrats!! That's really exciting news.Quote:
Originally Posted by Mermaid Evolet
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Gasp! Someone mentioned they waited 20 months?! I placed an order in September 2015 and so far I've gotten an email that they received my deposit and that they will contact me about the Basecamp set up and production month. I know they are very busy and I hope they can tackle what they take on. I just hope I don't have to wait more than what they said. (9-12 months).
I keep telling myself it'll all be worth it to calm my anxiety! They work is truly magical!!!
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Congratulations on getting a spot with Finfolk Productions! I'm sure your tail will be amazing :) Keep your fingers crossed!