Merbellas Thread

I'm exited for you! :D

I'm excited for you, and would like to add that it is probably a fine idea to wait to open both parcels together...at least if you're doing an unboxing video as you say! :mermaid kiss:

Thanks Ariel and Michelle <3 I am so excited its on its way lol

yeah i thought that would be the best idea to open them both in the same video, but the wait to recieve both packages is going to be a nightmare lol i already can't sleep now let alone having my tail in the next room waiting to be opened lol

Well maybe you can hope that you get the tail second so that you aren't quite so tempted :)


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So excited for youuuuuuu!!!

Also, Raven is in process of making a top for me, and I gave her creative liberty and OH MY GOD YOU GUYS. I can't show anything yet, but she's not done and it's already soooo amazing! AHHHHHH :dance:

I am excited for both of us, Iona, as I have already ordered a top for which I gave her ~72% of the creative liberty! I think it is a wise choice! :mermaid kiss:

I cant wait to see what she comes up with for both of you :) now owning a "Raven Creation" i have no doubt that both your tops will be outstanding <3

Merci beaucoup, Mermaid Namiko! I appreciate the encouragement, and I'm quite sure you are right! :mermaid kiss:

Raven always shines the brightest when she's allowed to have fun with it for sure. I've learned that if you don't box her in, she'll astound you :)

Hey everyone I'm so glad you're all getting wonderful Raven creations! I am having a bit of an issue though and don't know what to do. In January Raven told me that she was working away at my tail and I would see pictures soon but I have yet to hear from her and it is 4 months later. I sent her an email and she didn't respond. I know you all are going to say she's busy and be patient and I realize that and I have been super patient but she lost my order once before and I'm on day 309 while people who ordered after me are getting tails so I'm a little antsy. I understand she's busy and I love her I think she's a wonderful artist so please don't everyone gang up on me I am just a little stressed and bummed at the moment.

Yeah I would message her again on all three communication devices, Facebook private message her, her email and the other new customers email? Just send her and messaging say the current day date and if she has made any progress and let her know that you understand she's busy but your worried and need some comformation and then on the others send her a message saying you have emailed regarding the status of your tail that way your not bothering her but allowing more chances of her seeing your message! And don't feel bad you have a right to check in :) I did when I felt anxious ! <3

I understand you being nervous Isabel, nothing to apologize for :) Just be sure to read the note about Emails and wait times on their FB page. I would suggest to email their new customers only email, since you are a current customer. Also if you send another email to their regular email, do not start a new email, always reply to the original one. Otherwise things get lost and shuffled around, and generally confusing. Also only contact them one way, as it says on the note. I think if you haven't emailed the customer email, sending out one there and one to the regular email is perfectly acceptable and a good move, but don't go messaging her on FB, Etsy, Instagram, ect. I can tell you right now that they pretty much never see FB messages anyway, becuase so many people message them constantly. Hope you can get a hold of her!

Thank you both very much! I will be sure to follow your advice and hopefully succeed in figuring things out :)

Also she sent back a lot of tail repairs too. I find when people get tails before you sometimes its because they were easier or faster to make for whatever reason or people paid rush fees too.

I know from skyping with her though that all of the tails except mine are in production. Most are waiting for paint due to bad weather.

I think everything Iona suggested is the best :)

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So I sent an email to Ravens new Client email and got a response. My tail is constructed and waiting in line to be painted :) so for anyone else waiting on a tail I think if the weather clears up it shouldn't be too much longer before we start seeing finished products coming out hopefully! Thank you Namiko Iona and Raina for giving me advice ^_^

OKay everyone it finally uploaded YAY! Here it is my Merbellas unboxing video <3 https://www.youtube.com/watch?v=nNhH...ature=youtu.be

Adorable!!

Watching now!

....

awh sh that was so awesome! Your tail is incredible!!! Btw I love your accent XD

Your tail looks amazing Namiko! :)

Thanks guys <3 lol thank you kishiko hehe its a werid combo on english/australian so it switches ever now and then depending on the words i say haha
I am so in love with my tail and i cant wait to test it out :P