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Pro tip: do NOT use Vaseline with your tail. Feel free to use a waterbased lube or just water itself. Water is the safest and easiest to clean slip on option. Steer straight clear of Vaseline. It'll gunk up your tail and drainage holes.Quote:
Originally Posted by Mermaid Emeraldina
Sent from my SM-G935P using Tapatalk
Just found this photo on Instagram and got a little concerned. Aren't the scales supposed to weave into each other so the zipper isn't so obvious? Regardless, I bought the fin upgrades, but still. [emoji53] The tail is beautiful anyhow. https://instagram.com/p/BPOJwaEBcr-/
Quote:
Originally Posted by faithonthebass
PURPLE SQUEEEEEEE
hhahaahaha I'm so excited about these.
This mermaid posted a review on her Insta and she mentioned the zipper issue. I posted a screenshot. It seems like she's content with not contacting them about it but I think if anyone else's tail comes that way, it's a totally fair repair request.Quote:
Originally Posted by Mermaid Machhalee
https://uploads.tapatalk-cdn.com/201...bb8425033b.jpg
Yes! They are! According to Catsteeleillustration, FinFolk have offered to add a dorsal fin or change the tail for her :-) (it's in the comment section where you see "UPDATE")Quote:
Originally Posted by Mermaid Machhalee
https://www.instagram.com/p/BOxqUcJB...leillustration
:mermaid kiss: This emoji is so adorable! Ha ha
I also came across a Mythic Tail Mer on Instagram, whose zipper broke the first time she tried the tail on. So I just thought I'd post to caution everyone to take extra, extra care when zipping up!
https://www.instagram.com/p/BPOLQthB...ecumbe_mermaid
I have her as a friend on Facebook. I don't think it came broken I think it didn't fit right when she got it and due tot he type of zipper it was, broke(she commented on my own post saying she felt it ran small) so she removed the dorsal fin herself and had a friend help her put a different zipper on for an easier fit.
I think it's great that she was able to do that, but she did add in the comments on FB she hadn't yet contacted Finfolk about it.
I want to just remind people as this is the first launch of the product there will be little things like that here and there that happen, but from what I see Finfolk are working their butt off to do replacements or fix any issues that pop up. It's all a learning experience. :)
When I first saw that photo I thought it was magenta, orange, and the Nile. But now looking back at it, it's indeed purple. I'm not surprise they also got a sneak peak, that Singapore mermaid pod is fairly popular and would benefit from mid-range tails. Plus, like Hyli, the'll be good models considering their training and experience.
It seems like the entire sample size of who's received and tested these tails has had one issue or another. But it's just a small size so far. There's been a few more who have started popping up on instagram randomly who haven't had any issues. Only time will tell :P
I'm curious how waterlogged they are though on orders :/
Thank you, yes, she did mention how it happened (I had messaged her in the comments section of the Instagram post) and I did suggest that she contact FinFolk to let them know. You are right about new products and that the process is a learning experience and also that FinFolk are working tirelessly to offer impeccable custo-Mer service :-) Their work is truly amazing!Quote:
Originally Posted by AniaR
I love the purple one!! wow. I'm concerned about the sizing length wise. I'll need a large but I'm also really tall at 5'10-11 so if I were considering ordering one I might need to somehow lengthen mine.. Maybe in time they will have a solution for that. Or do a tall Tail like how jeans have petite and tall sizes.
I'm definitely ordering a mythic tail in the future, but I want to get in better shape and go down a tail size first (I'm about to leave for the gym, yay fitness goals!). It's super tempting to just order one now, I miraculously have the money, but waiting gives them time to work all the little bugs out, improve their design, and release more colors. Keeping my fins crossed for a black tail...
I can't remember who mentioned it, but I've tried my tail in the pool and in the ocean and I'm probably going to stick to swimming in pools with my mythic tail. I love it so much, but the ocean was just too rough. I've already lost a decent number of scales on the back side of the tail :C
Before I even wore it to swim anywhere though, I lost a couple of scales just picking it up and moving it into another room (and this is my baby so I fought to be as gentle and conscious of the scales as possible). Has anyone else had this problem? I've manged to find some of the fallen scales and put them aside to sew back on later, but I hope Finfolk will release a pack of scales available for purchase to do repairs because the few they sent me will definitely NOT cover it.
I am actually a little upset though. I understand that it's a specialty item and you need to be delicate with it, but if it's losing scales by just being picked up and put back down that's a problem :C I still love this tail and will fix and alter and fiddle with it as much as needed (it could be fun to customize it as it needs repairs!) but considering I spent about $1K on this tail, which took me a few years to save up, I just feel like this shouldn't be as fragile as it is, considering it's a functional piece and not just a costume.
How do y'all feel about it? Am I just being too harsh or am I justified here? I don't want to be super rude and expect too much, but I also don't want to just say this is OK either........
Hiya Mermaid Claudia! Sorry to hear about your scales. I am still waiting for my tail, so I can't comment on personal experience thus far. However, on their website with regards to their Mythic Tails, it specifically states that: "The mermaid scales that adorn the bodies are fully colored with a metallic sheen, lightweight, and made of a durable resin. They are hand sewn and adhered onto the bodies to ensure longevity and quality...Due to the nature of this product, occasional loss of scales is to be expected, which is why additional scales are provided at no extra cost." From what I have seen, they have been very good with their customer service, and if your scales are falling off unprovoked, I am sure they will be able to help you out. There have been a few mers that expressed their hope that FinFok will offer a bag of scales (for tail repairs, pattern customization, accessories, etc) to purchase in the future.Quote:
Originally Posted by Mermaid Claudia
https://finfolkproductions.com/colle...al-mythic-tail
Finally got a tracking number in my emails today! Have you mers checked your messages? I know there's been a few Instagram and Facebook posts from FFP about shipping out another round of tails this week! I bought mine during Black Friday so if you did too, yours may be in the next pool of shipment!
Still nothing, I surely thought I was in that batch as they responded to me about it :( very sad nowQuote:
Originally Posted by Mermaid Machhalee
Nope. I bought my tail during pre-sale and received a "ready for shipment" notice on Jan. 3rd which had a tracking number indicating USPS had created a label but hadn't received it yet. I contacted them on Jan. 9th informing them of this and was advised that my tail would be going out the next day. Tracking on USPS remained static, so I contacted them again 5 days ago and they said my tail was in a box waiting to go out with the next shipment which I thought would be the one they just posted about, but so far, it doesn't seem so. My USPS tracking is still static and I didn't receive a dispatch email. Usually I wouldn't be so nervous/anxious, but my husband and I are going on a trip to New Zealand and the Cook Islands at the end of the month--a once in a lifetime trip--and I specifically invested in one of their pre-sale tails as it was initially advertised as being ready in December--and it was an investment, because the Australian dollar was pretty crap that day! Otherwise, I would've waited to let them iron out the bugs and have more colour options. I have contacted them to confirm whether or not my tail did go out, but they are so busy, they probably won't notice my email until after Mermania! Anyhoo, it is what it is. I understand it's all a learning process for them, but I am having trouble containing my disappointment. :cry:Quote:
Originally Posted by Mermaid Machhalee
I should also mention that seeing this comment on Instagram the other day got my hopes up :cry:
https://www.instagram.com/p/BPT0H3eA...ielleisacactus
That is frustrating!! I hope you get it in time :( I do feel like they should have been shipped in order of purchase. It is pretty frustrating :(Quote:
Originally Posted by meerine
Thank you...it's especially frustrating because I came across a comment that FinFolk made on a public post on Instagram (#mythictail) stating they were shipping out the rest of the teal tails on this past Tuesday!!! (link in my above post) :cry:Quote:
Originally Posted by shimmygoddess
I really hope you get yours as soon as possible. I find it ridiculous that you've purchased since the presale and still don't have any word on your order. I have the same UPS notice in the email they gave me, with just the label made. I'm hoping they don't do the same to me as I have a cruise coming up myself. [emoji53]Quote:
Originally Posted by meerine