Merbellas Thread

I would like to say, addressing the bad review stifling thing: that hasn't been my experience. When I first had some issues with my Merbells tail I was perfectly comfortable showing the community and asking Raina for advice. Same with my second tail. These were all issues that are unavoidable with silicone tails, but that I'd never experienced. I was expecting a silicone tail to be a magic perfect cure-all (it's not). And instead of attacking me (as some have insinuated would happen), everyone supported me and offered advice. In addition to which, Raven went above and beyond to fix any issues. And I MEAN above and beyond.

So I have a hard time believing that this reviewer is being attacked solely on the basis of a negative review and tailmaker loyalty. That has simply not been my experience.

I haven't seen the video nor the proof otherwise, nor do I really want to. Either way, it doesn't really matter to me what this person does. I'd rather let Raven fight her own battles, she's perfectly capable, but it's sad that people have let themselves get so worked up about this that they're leaving. It seems silly to me, more like they're leaving just to make a point than any real reason.


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You hit the nail on the head.

Also in regards to posting the video I appreciate it's frustrating to people, but the person making it chose not to make it public and only to a mermaid audience on their FB. While raven has a copy, I leave it up to her decision if she wants to post it here or not. The person has since retracted many of their statements as a "mistake" sort of. I think that only happened because Merbella's suggested getting their legal team involved.

I did not bring this issue to the forum, I replied only when it was brought up by others with the context I know to be true- that i have provided discreet proof for, that has been VERIFIED true- not a matter of opinion over 'sloppy work' that is subjected, but hard core facts. When has anyone ever known Raven to speak up about a review publicly? In her entire history?

I think in general too people need to realize/remember that just because you pay a lot of money for a silicone tail doesn't mean they are impervious to beuing ruined if you aren't careful with it. Scraping your paint off, tearing a fin off- these are not reflections on a tail maker. Everyone gets sent a multitude of photos, if someone had concerns over flaws or seams or anything, pointing it out when it's reviewed, or unboxed, would get the issue fixed (if there is one). How does it take you a month to decide your seams are bad or you don't like spots, you know?

If people have a personal issue with ME they should take me out of the equation then and start asking questions like this. i see that some had already on the video, but weremet with telling off. Even the reviewers own friends.

As someone who hasn't seen the review (because I don't know the mermaid in question, and for heaven's sake I can't just go "friend" her on facebook because I'm curious about a video!) and as someone who wants to someday become a tailmaker, what concerned me was the possibility that this person was posting a fake bad review for the purpose of pressuring the tailmaker for a new tail. From all accounts she was initially very happy with the purchase. There also appear to be some inaccuracies in this person's account when it comes to expenses and wait time and design, which look like they can be documented and verified, but from Theo's post there appears to be serious problems with the quality of the tail, too. I'm perfectly willing to believe even a really good maker can put out a clunker with a pretty paint job now and then. It's the nature of art. (And silicone.)

It's clear to me Raina believes this person is trying to hurt Raven's business with a deliberately inaccurate review, so she can get a new tail out of Raven, or just hurt her business if Raven refuses. I can respect her standing up for Raven, if that's an accurate interpretation of this mermaid's intentions. From those who've seen the video, is that what happened? Did this mermaid post this review to pressure Raven to fix the tail after Raven refused to do so privately, or is she simply expressing disappointment with her tail but ready to let it go?

It may be that the mermaid in question never intended Raina or Raven to see the review, just wanted to vent in her safe space to her friends about not getting her dream tail. Which is understandable. Then mutual friends of each passed along the information and ignited this into a flame war. Which is not cool, really.

And now Raina's business is getting fake negative reviews from this mermaid's friends. Which is very definitely not cool.

And now mers I really respect are leaving Mernetwork over drama dragged over here from Facebook, which means less cool stuff happens here, which is really shitty for everyone. :( So sorry to everyone who is leaving, it will be less fun here without you. You'll be missed!

(And wow, these last few pages need to be packed onto the Drama Llama over to the Drama thread, eh?)

To put it simply: i can't judge until I've seen the video and even though people in this thread keep saying it's easibly accessible and found I have yet to even see a link of this video and i am friends with 30+ mers on facebook.

But my thoughts are if it is a truthful review why do select people only get to see it? Why was it posted privately only for this person's friends to see? If i had a bad experience i would make the review public.

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to clarify

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Did this mermaid post this review to pressure Raven to fix the tail after Raven refused to do so privately, or is she simply expressing disappointment with her tail but ready to let it go?

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Raven was never contacted about any of that before the review, her only communication was that the tail was perfect. Sorry if that wasn't clear.

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But my thoughts are if it is a truthful review why do select people only get to see it? Why was it posted privately only for this person's friends to see? If i had a bad experience i would make the review public.

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Valid questions. Questions I wish more people would ask. If it's an honest true review, why would she care if people saw it? We can say the reaction, but the only reaosn there is a negative reaction at all on mernetwork, is because very key points can be proven a lie.

You've got people in here complaining about wait times and lack of communication and no one gives them crap, just says sorry, if there's context shares it, and wishes them luck. Venessa posted about her issues with her tail, and no one said anything to argue with her (she also posted her proof) just "that sucks". So being afraid of the community response to me, is BS. They knew there would be a negative one to begin with, based on all the initial comments on the video.

Normally I stay away from the drama, in fact usually I am usually just a lurker to these boards. I like to read some of the posts, but I try not to respond because I have noticed if you do say "anything" that may be perceived as controversial people have a tendency to rip you to a million pieces, which was shown in the MerNation thread when one of their tails came into question. Just like them, this story has one side, the other side, and the truth. I will start by saying that, one thing that really bothers me about tail making in general is the fact that so many people do not see it as a business. Its more like, "I shall give you the honor, of having me make you a tail!" instead of.."You are giving me the honor of making you a tail by paying me $3,000+ because you trust that I will make you the very best, and most beautiful tail out there". That in itself leads to an unhealthy amount of hero worship. OMG she picked me to make a tail for! I have to wait a year+ to get it but it will be so worth it! I don't mind waiting months for a single email because she choose me! I am worried it is taking so long for her to email me, but I can't say anything because I don't want to make her unhappy! I MUST BE PATIENT! As far as I know this is the ONLY business that works that way and it's asinine. A customer, or potential customer should NEVER feel scared about contacting the person who is working for them. Thats like hiring a contractor to build your house and being to scared to say "but, the toilet goes in the bathroom right? not in the living room?" Because your scared of upsetting them and having them walk away from the house. This is both detrimental to the customers as well as the tail makers. The customers now have an extremely high expectation of what they should be getting. If I had to wait years, and pay thousands, I would have a pretty darn high expectation as well and you can bet your bottom dollar that if I found even a single flaw on that tail once I got it I would be royally pissed, yet, people don't get pissed. They cry in silence because God Forbid they upset the tail maker and the tail maker gets her friends to come on here to rant about the mermaid in question and ruin her reputation with the community. So no, we probably don't hear a lot of bad reviews because we all want to still be a part of the community without being ostracized.

Which leads me to the review in question, and the irony of it all. I HAVE seen the review, having been FB friends with said mermaid since way before she even got the tail. The fact that she is being torn apart on here for a review that was not even POSTED here, that was not even posted Publicly for the world to see just goes to show how twisted the Mer community is. The amount of people that are so eager to jump up and scream ITS LIES! is appalling. Especially when these people have no clue who the mer is, or have even seen the video in question. To blindly follow someones opinion without even really and truly investigating the situation on your own, then to slam a mermaid who you don't even know, over a video you have never seen!??? Like seriously people??? I don't care if King Triton comes on here and proclaims that the review was lies, until I see it for myself I am Not going to judge.

As for the review, what saddens me the most is how honest and genuine the mer in question was. She counted down for the tail for months. She was so blissfully excited, so unbelievably happy when it finally came. I actually teared up a bit. To listen to the review of the tail only a month later, was absolutely heartbreaking. She was honestly, a heck of a lot nicer about the whole thing then I would have EVER been. She expressed disappointment, upset, sadness, and Facts. The seams were a mess, the little heel fins were falling off, the scales are peeling away, the monofin inside was old, used cracked and a mess, the drainage was put in above the fluke instead of in the fluke so it bubbles the fluke instead of drains through it. The paint job is messed up, (and she never said the pokadots were not there she stated they looked like its basically an afterthought) which they do. Some of the pieces are not even painted on the ends, as in finished! This isn't stuff she is lying about, its all RIGHT THERE. She literally goes over the tail inch by inch to show the issues. My tail from MerNation is almost a year old and I beat the living shit out of it (unlike her) and its in better shape, and we are talking the fact I dragged it over rocks, grass, didn't let it dry,barely rinse it out, etc and it still looks like new! Did she have some of the facts wrong, yes, the price was $3,000 and not $4,000. She ordered and paid a long time ago and got it wrong BUT the second it's proven that she was wrong she immediately admits she made a mistake and only paid $3,000, but fuck people, it's still $3,000 dollars! It should NOT be falling apart! She said she waited 3 years, but stated in the video that the wait time was "getting money, designing, then waiting for it to come in". She ALSO says that she thinks Raven is a really sweet person, that another Mermaid got her tail around the same time she did and it was flawless and beautiful, she stated that she hopes no one else has experienced anything like this with MerBella, in other words she was far more complimentary and kind then I would have been in the same situation. In fact, she was an absolute doll, which makes THESE posts ripping her apart even more criminal.

I don't know what happened in the making of this tail, only 2 people know that, Raven and Sean. Even if They tell someone what actually happened, They are still the ONLY one there making it. Maybe she was rushed, maybe she was fed up, maybe the tail simply was not holding together the right way, maybe she was trying to use up spare parts, maybe she was having a bad day, who the heck knows, what I do know is she is a BUSINESS OWNER first. An artist, ANY artist who is commissioned to paint, draw, make anything still has to be held accountable for their work no matter how beautiful it seems in pictures, or even when it is first received. She accepted a lot of money for this tail and the client deserves what is advertised, which (according to the Merbella's facebook page) is an ultra realistic costume out of high quality performance silicon products.

When I came into this community I was really excited to find a whole bunch of people who shared similar interests, and struggles, and passions as I have. I quickly learned that this community has a very bad side as well, and it saddens me to see that the bad side seems to far overpower the good. Cyberbullying is never right. Making snap judgements about others is never cool. This hero worshiping of people you really don't know just so you can be in with the "popular kids" is so obvious and juvenile. I have watched it happen from the second I stepped onto these boards, and I was even to a degree, guilty of it myself. I have gotten all up in a huff along with others over something someone said just so I could be in with the majority and have a chance at getting the tail I want from the tailmaker I love. Then I woke up and realized, this is not me...bullying ANYONE over a situation online that I will never know the full story of is NOT ME. I am not going to lower my personal morals just to make sure I keep some people happy.

Also, why would the owners, and mods of this board need the invoices from someone who is not even a member of this board, for a review that was never even posted ON this board, and was never even public? To prove what? To what end is that? To make sure people know the price she stated was wrong, yes it was, she admitted that the second she realized it. To make sure the time line she put was correct, yes it was, she stated the time line as one of the first things she said in the video. So why do it? For some sort of professional "backup" wave the contract around and proclaim SHE IS A LYER! to discredit her? Yet she can't the invoice is just that, an invoice. Details of what she wanted and how much it would cost. It has nothing to do with the quality she received which is clearly shown on the video.

Also, all of this "She just wants Raven to make her another tail" BS. She never asked for that in the video. NOT ONCE. NOT ONE SINGLE TIME! Which AGAIN goes to show how people twist words, and make shit up, and jump on the fucking bandwagon not knowing anything about the situation.

I respect Raven as an artist. She was very sweet when I met her, and she is very talented, as a person I think she is lovely. As a business owner, I think she needs help. As the mermaid in question said in her video, " It has nothing to do with Raven and her Artistry, she is obviously an amazing artist to come up with these designs, I just feel like this tail, was put on the back burner for other more popular mers".

Raina, I know you want to defend your friend, thats commendable but there are times when your temper, and blatant accusations are detrimental to the business. In other words, if you are going to present yourself as part of Merbella's company then you need to approach these situations with a little less bullying and a little more fact finding and tact. If Raven wants you to act as the face of Merbellas because her social anxiety keeps her from doing so herself, then anything YOU say reflects directly on the company. As an outsider looking in, if I wanted to buy a tail and was researching all of the tail makers (which btw I did, throughly), and I saw the video then read these posts, it would be pretty obvious that the tail was a mess, and due to your posts, Raven could never be in the wrong and it MUST be the customers fault, therefore if I had a problem myself, I could never go to Raven because I would have you ripping me apart here. You can come here with talk of lawyers, lawsuits, rules and regs all you want, and in some situations you can be absolutely in the right, but if you do so in a way that comes off as condescending and bullying, your words won't mean a darn thing. Remember that post on the MerNation thread about Edens tail, how quick you were to rip MerNation a new one when you thought they did work like MerBella just did without knowing any of the "actual" facts behind the entire situation. Remember how MerNation came back and stated the facts of the situation personally and revealed it all and made everything you said pretty much mote. Its very easy to throw people under the bus when you "think" you know everything, and a lot harder to drag them back out when you learn the real truth. It's also a lot harder to regain your own position of authority if people see you constantly slaughtering people. Take a step back and think about how YOU want to be perceived, what You want to be known for, because it is certainly not for being humble or fair in your assessments.

My suggestion to everyone. Research shit for yourselves, and if the video some how did get posted out there by a third party, then go watch the damn video, but for fucks sake use your own brain. Stop relying on the grapevine of gossip" in a situation that could hurt the livelihood of other people you don't even know.

A single negative review video isn't going to make or break a company, especially in the face of the past work that Merbella has turned out. Someone should be able to have the opinion "I paid a lot for this product and am not satisfied with what I received. I feel it is not on par with the other work this company makes. For me, this purchase was not worth it." Without being attacked for it. Mertailor is infamous for attacking people who negatively review his products, I am sad to see this becoming true of other tailmakers as well.

If I ordered a product from Merbella and wasn't satisfied with what I received, would I have my personal information shared with others? That's kind of scary to think about. Doxxing is illegal, no matter how much you dislike a person.

Raven just posted she is taking a break from tail making. I think we need to drop this subject and it should only be discussed between the client and Raven. I know I'm not on here often but I'm happy Raven is taking a break from everything she needs it. We all need a break from time to time. I can't wait to get my tail from her!!


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I have read everything, seen everything, etc. etc. etc.

#1.) Just because a bunch of people express their sympathy for how Raven feels awful over this situation is not automatically stating "WE ARE ANTI-THAT-MER-IN-QUESTION." The whole Merbella forum is about all things Merbella, and you know... Raven is kind of the core of that. It hurts me to see my friend hurt. What I did was say some words to Raven about how she is validated to feel how she does, that it won't last forever, and to keep creating. I seen several people do that too.

#2.) Some actions of the mer-in-question, did make me mad, personally. I can admit that. I was emotionally charged, and when the going gets rough I am usually a fiery tornado of flaming sharks as it is my instinct to protect. So I take responsibility. I say brash, silly things to cheer people up. I always have.

#3.) I would like to see where this mer is being 'ripped apart' on the forum. People are just discussing it. Then immediately went into how Raven is taking it.

#4.) You are entitled to your opinion, but as trying my absolutely hardest to be an outside perspective, I see Raina was ripped harder than anyone. I am not a sheep, this is fact. People called her toxic, manipulative, etc etc. When she was like "Yo dog, a lot of the stuff in this review is wack." That wasn't her being a Raven attack dog, that is because she was actively in discussion with the creation of the product.

#5.) You are entitled to your opinions and feelings, but don't shame other people for their own. This is kind of how this all started.

#6.) I am not going to rage quit over the feelings of other people expressed in a place that is supposed to make them feel safe. I have hope that this is going to boil out and HOPEFULLY we go back to our mermaidy selves. The rage is unnecessary and unhealthy for any of us.

#7) If I was the mer-in-question, I would be hurt too. Honestly. No one asks for this. But you cannot control the opinions and feelings of others, and she did what she had to do what she felt she had to do. This is not meant to say "Keep your mouth shut" It isnt. I encourage people to speak their minds. You really shouldn't give a fuck what people think. She had the right to make a review. (She was just checked on the parts that didn't add up.)

#8.) Raven is human. Mer-In-Question is human. We all make mistakes. We all get caught up in shit. Rav's taking a break for awhile. So let's all respect that.

#8.) That all being said, can we get back to what this forum is about? We are all exhausted over this.

Yikes guys: ok. I've seen the tail in person, I've seen the video, and I feel like people are definitely overreacting. Was the tail perfect? No of course not. Is it beautiful? I think so. Her best work? No. Rushed? Maybe. The point is, there will always be negative reviews.

Raina, I know you're very protective of your friend and that you can't stand to see anything happen that you don't think is fair. However we should all try to remember that there are so many sides to every story, and that the truth is probably somewhere in the middle. It's unfortunate for Raven, it's unfortunate for the mermaid too. Nobody should be harassing anyone about this.

And the video is not posted to the forum and an official review has not been submitted here so I do not think that Raina should have sent in information to the mods. It is kinda a violation of privacy especially since this was a private video and this is not someone who is on mernetwork.

As a member I'm disappointed in everyone's conflict resolution skills. As a mod I'm letting you know that this needs to stop. You guys already know that.


Lastly, I can honestly understand where everyone is coming from with their posts. We all want the same thing here. We all want honest reviews and we all want various tailmakers to do well. We all get upset when it's hard to place the blame and when we can't tell who's right. Let's try to find common ground here.
Thanks guys.


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Also, why would the owners, and mods of this board need the invoices from someone who is not even a member of this board

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She is a member.

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I don't know what happened in the making of this tail, only 2 people know that, Raven and Sean

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...Sean is my partner. Not Ravens...

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Raina, I know you're very protective of your friend and that you can't stand to see anything happen that you don't think is fair. However we should all try to remember that there are so many sides to every story, and that the truth is probably somewhere in the middle.

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In my cases I only pointed out things that can be proven lies. Most things which the person decided to retract (in a wishy washy way) and I think that should raise some eyebrows honestly over their credibility, but that's my opinion.

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Also, all of this "She just wants Raven to make her another tail" BS. She never asked for that in the video. NOT ONCE. NOT ONE SINGLE TIME!

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I actually never said that, no one else here said that, someone simply *asked* if that was the case.

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Remember that post on the MerNation thread about Edens tail, how quick you were to rip MerNation a new one when you thought they did work like MerBella just did without knowing any of the "actual" facts behind the entire situation. Remember how MerNation came back and stated the facts of the situation personally and revealed it all and made everything you said pretty much mote.

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Actually I remember that incident quite differently, I remember Eden posting all her proof of the issue. My points (that the tail fell apart and they should repaint it) weren't moot. And in THIS incidence, the reviewer never contacted Raven prior to their review about their issues (unlike Eden who did).

I think exagerating your payment from 3k to 4k is a big deal, not a mistake. I think exagertating your wait time to 2 years, adnd then to 3 in comments when the whole community gets in an uproar over wait times is also a big deal.

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Stop relying on the grapevine of gossip

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Gossip entails hearsay that people can't prove.

I have a whole list of things I can counter about this, and Raven has all the proof she needs to document it, and the photos of the tail in question and what it looked like when it was sent out. I'm not arguing that her tail fell apart on her somehow at all, tails are fragile they scrape paint and fins come off I already said that. I am focusing specifically on all the statements she's now back peddling that were lies. I think it's shitty anyone would assume the tail is having issues because of ravens tail making, but I know better than to argue with people when they get that kinda shit in their head honestly. People commited to believing the worst about others, are always going to. Nothing will change their mind.
I'm talking facts. Actual facts. About actual lies. Not subjective "I think the tail looks like ____" which i've already said multiple times.

And really, it doens't matter what I say. You can all see the proof for yourself when Raven posts it.


Nobody was doxxed. I feel like everyone needs a lesson on what that actually entails.

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Someone should be able to have the opinion "I paid a lot for this product and am not satisfied with what I received. I feel it is not on par with the other work this company makes

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The issue really isnt about what she thinks of her tail, no one, not even raven is defending her right to be unhappy with the tail It's all the other big lies in the review.

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#1.) Just because a bunch of people express their sympathy for how Raven feels awful over this situation is not automatically stating "WE ARE ANTI-THAT-MER-IN-QUESTION." The whole Merbella forum is about all things Merbella, and you know... Raven is kind of the core of that. It hurts me to see my friend hurt. What I did was say some words to Raven about how she is validated to feel how she does, that it won't last forever, and to keep creating. I seen several people do that too.

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Exactly. That's literally what all the posts were. People expressing sympathy and empathy, and frustration about the situation. That's a far cry from what some people are trying to exagerate it into being.

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#3.) I would like to see where this mer is being 'ripped apart' on the forum. People are just discussing it. Then immediately went into how Raven is taking it.

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Again spot on. No name calling, no linking to her stuff so people can harass her. Nothing. Just discussing what many of us saw, and Raven's reaction to it. Which is what people do all over the forum.

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Lastly, I can honestly understand where everyone is coming from with their posts. We all want the same thing here. We all want honest reviews and we all want various tailmakers to do well. We all get upset when it's hard to place the blame and when we can't tell who's right. Let's try to find common ground here.

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Well said

For clarification

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And the video is not posted to the forum and an official review has not been submitted here so I do not think that Raina should have sent in information to the mods. It is kinda a violation of privacy especially since this was a private video and this is not someone who is on mernetwork.

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The Iona saw the video herself, as she was on the mer's friendlist until they realized it. I didn't need to send it to her. Previous policy has required proof if you say anything on the forum that could be percieved as slander/libel. Since I said the mer in question was lying, I provided the proof. If that's something the mods want to change how it's handled, that's fine. But this is how it has always been handled in the past, and I would have been reprimanded had I not given anything and said "that review has lies in it"


At the end of the day the mer in question more or less retracted some of the bigger lies. But it's unfourtunate because the video is out there, and people will not take the time to find out the truth of the matter if they see it down the road, so the damage is done. There were lots of other issues with false statements, and I think that should raise red flags. If I made a statement and there was even 1 thing in it found to be a mistake, people would be coming at me with the pitchforks. But this mer admits to being pretty largely wrong about some pretty big things, and it's excused away as a mistake instead of being malicious.

It's really up to Raven if she decides to show it all. but I think people will be singing a different tune once she does. People standing up for her and talking about what was done to her, is not the reason she's taking a break from custom orders by a long shot.

Throwing in my two cents to say that no one is being doxxed. That's a pretty serious accusation right there. Getting talked about on a forum or facebook page is not doxxing. I haven't seen anyones on either side of the issue's SSNs or addresses being released onto 4chan for this. The worst that's happened is someone left fake reviews on Raina's business page.

The mer could have posted a review in the review section. Merbellas reviews are not 100% 5 star, and no one gave any of those people shit about anything. No one is saying that she shouldn't point out problems with the tail; they're saying that they should let the problems speak for themselves, without adding exaggerations. That's all anyone ever wants from a review. When you exaggerate, you get people calling you on your shit, and it gets everyone worked up.

Also, just a friendly reminder, Raina does not speak for the mods or influence the tone of this forum any more than anyone else does. We all think for ourselves and like to see evidence of things, just like anyone would. Just because some of us have views that tend to fall in line with hers doesn't mean that we're all sheeple, thanks. She's been around and knows the rules re: evidence for tail claims, good and bad, and like anyone else, when she breaks the rules, she gets banned.

I haven't seen the video, and would like to so I can get a better view...but now that marble has just posted on Fb that she isn't taking any custom orders fro the public does make it seem like she is a little guilty.

I get that drama sucks but pulling your business from the public really does make you look a little suspicious IMO.

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Originally Posted by TheAutisticMermaid

I haven't seen the video, and would like to so I can get a better view...but now that marble has just posted on Fb that she isn't taking any custom orders fro the public does make it seem like she is a little guilty.

I get that drama sucks but pulling your business from the public really does make you look a little suspicious IMO.

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But she's not pulling her business. She is going to continue to make tails and accessories (at least that's how it seems) but they will be of her own creation and not the clients. It appears (and I don't know Raven personally so someone who does, feel free to confirm or correct me) that she wants to take a break from working so one-on-one with customers as designers which I can't blame her for. It sounds exhausting trying to find a creative compromise. She's not stopping all production because she is afraid of anything merely working with her own designs rather than someone elses.

That's how I understand it at least.

Lynsea, your answer is accurate.

It is just odd timing is all I am saying, i know she is still going to sell remade things andantes to focus on other things, but it comes right after this review...so like I said it seems a little suspicious.. But again, a lot of us still wanna see that video.

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Originally Posted by TheAutisticMermaid

It is just odd timing is all I am saying, i know she is still going to sell remade things andantes to focus on other things, but it comes right after this review...so like I said it seems a little suspicious.. But again, a lot of us still wanna see that video.

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You have to remember as well that it comes in the midst of good reviews for her tails. Also she's had bad reviews before- you can see some of them in the review section.

She's a very sensitive person by nature and really bends over backwards and kills herself so that she turns out a good product and makes everyone happy. This has led, for various reasons (this review, I think, being the straw that broke the camel's back rather than a random flounce) to burnout. She's taking a break from new clients, essentially. She will still be making tails for professional productions, clients, and herself. She may take on new clients in the future. Also, she's taken breaks from orders before over the years, when the stress of it all becomes too much.

the timing is because she was just crapped on, lied about, had her (and mine) name drug through the mud... and it's made her realize it's not worth it anymore because people will always lie, always try to find a way to cheat the system, always believe the worst despite proof if that's what they're committed to. Raven has been dealing with clients behaving badly for years and been wanting to stop customs for a long time. The timing is because this pushed her over the edge. if anything, it should reflect badly on the people doing the pushing. This is why we can't have nice things. She's not perfect but she made it her job to help people get their dream and been treated like absolute crap over the years for it.

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Originally Posted by Theta

You have to remember as well that it comes in the midst of good reviews for her tails. Also she's had bad reviews before- you can see some of them in the review section.

She's a very sensitive person by nature and really bends over backwards and kills herself so that she turns out a good product and makes everyone happy. This has led, for various reasons (this review, I think, being the straw that broke the camel's back rather than a random flounce) to burnout. She's taking a break from new clients, essentially. She will still be making tails for professional productions, clients, and herself. She may take on new clients in the future. Also, she's taken breaks from orders before over the years, when the stress of it all becomes too much.

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As someone who's made many custom costumes for various clients over the years I can back up the descent into burnout being hastened by an unhappy client no matter if they are justified or not. Very few people get into custom work to make people unhappy and artists feel especially attached to their work and knowing something you put out there isn't being loved is painful. One of the many reasons my books have been closed since last September to new clients.

Yes, I've seen the video and while I don't believe all of the information stated on there I know what it is like to not have a stellar opinion of a tail maker's work and suffer for any bad reviews given. I also know what it's like to be on the other side of the coin and have unfair reviews and flat out lies told about me and my work and how rampant the condemnation was until I posted photographic proof and more.

Anyways. All I'm trying to say is I feel for both sides and I hope people will in the future really start trying to work stuff out OFFLINE before 'calling out' anything online and having it explode with people who don't have all of the information explode trying to claim justice for their friends.