Well said.
Eric has always been the type to take all the credit over the years. Matty had a fb page up before where he showed some of his work but Eric made him take it down.
I think he has a unique opportunity where he knows the complaints people make about mertailor and knows how to address them in what he is creating.
I agree it would be better if he had all his ducks in a row; especially for new people who don't know. But I am excited to see what he creates. I have been sending people who need tail repairs his way.
I think it all just comes down to respect for a customer. No tail maker can be perfect, and sometimes issues will happen they can't fix. I've seen both extremes: the maker who won't fix a dang thing ( Eric) and the maker who fixes more than they should ( Raven). I think you need to fall somewhere in the middle, have a clear terms of service, and just be dang polite to people! Clients can be assholes in the wrong for sure. I have seen it. But when you start insisting everyone is like that, the problem is probably with you lol.
Matt and I have a sorted history. But I am still supportive of new tail makers so long as they don't scam anyone.
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