Questions on my Mertailor tail?

[Mermaid Mystery]

agree with you there

[lynsea]

His Instagram/Facebook posts are INFURIATING. I'm just so sick of seeing his smug ass.

[Theobromine]

I'm sick of seeing his smug ass too! Oh...wait...my mistake, that's his face.

[Mermaid Alea]

I am sorry this happened to you and I hope this can be resolved.

[Mermaid Stardust]

This is awful, I'm so upset for you. I hope that your tail gets fixed or replaced really quickly. Big Hugs

[IllynReaver]

I feel bad blaming him because he's always nice to me. And he was in the hospital during my tail process so maybe he doesn't even know. I am going to go visit him hopefully next month... And have him examine my tail and see how it fits me. If there is a mistake then I will go through the bank. Thank you everyone for so much support! I feel so loved.

Don't feel bad about blaming him, it's his company, his responsibility, whether or not he was physically there for the making of your tail. I feel like him being "nice" to people is how he's gotten out of giving people shoddy work over the years. He should have asked you about putting in his new experimental monofin instead of advertising the one from several years ago.

[-Annwyn-]

Has the OP tried swimming with the tail yet?

I'm thinking it's a shorter monofin (not unlike Raina's tail that uses the Foil) in a way that would give enough propulsion whilst at the same giving a natural flowing effect.

I wanna see a video of how it swims so we can see what the go is.

Mertailor is always able to reinstall fins.

[lynsea]

Mertailor is always able to reinstall fins.

Yes but "able to" and "willing to" are very different. I don't think I've ever seen Eric redo a fluke as much as this one needs to be altered.

[Merenneito Nerissa]

So sorry this happened to you... :/ Have had my issues with him too, my tail still currently coloring surfaces if it's left somewhere for too long, and well, he would have examined it if I would have shipped it to him with my own expanse. Finally I felt so devastated that I almost did send it there and asked, how long he'd think it'd take to look at it and fix the problems, cause well, I'd be without my business's most important item for that long, and he answered that " no idea how long it takes, IF there even is anything wrong with the tail". After that I just wanted to let it be, I felt that response just so disrespectful. There was a lot of mails before that last one, you can go to check those ones from here;
http://mernetwork.com/index/showthre...bathroom-floor

But honestly, these errors in your tail seem so clear that I really hope even he can't get out of this one and you'll have a proper tail. Don't give up! <3

[AniaR]

Its def not a foil

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[StellaTheSiren]

Oh my god, I've been reading this whole thread and I just feel so sorry for you, Vanora. I can totally image how devastating that must be. I don't even know what to say, except yeah - destroy him on the Internet. I've read one too many negative reviews about him to think that this is a one-time, sucky-customer kind of thing. If I ever get a silicone tail, it won't be from him - not after reading this!

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[Mermaid Saoirse]

I hope this problem gets resolved one way or another without any extra costs to you! It's inexcusable for your tail that you invested your hard earned money on to not be what you ordered. That fluke looks like it would do more harm in the water than good.
You should definitely go loud and public about this if Eric refuses to help you. I'm glad to know that he's not in the hospital anymore because being hospitalized can be terrifying- but it doesn't excuse whoever put your tail together in such a condition. As a business owner he should own up to any mistake or unauthorized alteration he or his employees make.

[babsannee]

Hey, Raina mentioned his ex helping fix tails? How would I contact him?


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[VanoraSirene]

I emailed him a date and time I can come visit him. My boyfriend and I are spending 600+ dollars and 18 hours of driving time and taking 4 days off work to go visit him so he can take a look at my tail. I'm hoping he responds to me quick because I really would appreciate him taking a look at it and adjusting the size. He still thinks I'm not pulling it up enough. There's only so much I can pull up a 36 pound silicone tube. There's no wrinkles or anything in it. And there's a good 4 inch loose material around my thighs.

[VanoraSirene]

[Merman_Shawn]

Vanora if Eric proves to be unhelpful, you should contact Matty(Eric's Ex and former production assistant). If anyone is going to know Eric's tails, it's him. Hopefully he can help you. Pearl Bae this should help you too.
https://www.facebook.com/matthew.rya...?fref=pb_other

[VanoraSirene]

Thank you Shawn. I sent Matty an email. Hopefully he'll get back to me.

[AniaR]

Good luck! sometimes with all the pressure put on him here he does the right thing.

[VanoraSirene]

We ima go there in person October 15. So I hope he works with me. If not ima go through the bank. Maybe get a refund and get a Merbella.

[Merman_Shawn]

No problem. I'm just sick to death of seeing thread after thread of people who are unhappy with Eric's work. I myself used to be a big fan of his dating back to his tails in the early 2000's, but after all the horror stories over the years I'll never find myself buying from him. I sincerely hope it all works out for you.