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Thread: Swimtails Fraud? Paid for a top and it never came

  1. #101
    Senior Member Undisclosed Pod Trade Winds's Avatar
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    Quote Originally Posted by MermaidFinley View Post
    So update on the whole Swimtails front. I'm not sure just how new of a development this is but it looks like their website has undergone a pretty impressive overhaul; especially on the mobile front. It also appears that they're taking paypal again! Maybe they really are trying to fix things now.
    Their website looks no different and I see no paypal when I pretend to buy and checkout. Where do you see paypal?

    I gave up on them. If I am going to pay that much for a tail, it's gonna be for another Whimsy from Mertailor.



  2. #102
    Senior Member North Pacific Pod
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    I see new tail skins, nothing different on mobile on my end either, and no paypal .

    I'll refresh my cache but you may have caught it during a test. I've checked mertailor as they were doing site updates. It was interesting
    -Siren Gita
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  3. #103
    I don't see anything new either. But Hey if they do all that, awesome

  4. #104
    Senior Member North Pacific Pod
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    Just got my official bbb response today. They still haven't issued a refund despite recent contacts with lots of excuses.

    I give up. Buy at your own extremely large risk!

    I can't post the full size pic here!
    -Siren Gita
    Blue ocean "siren"
    -rulesNazi

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  5. #105
    The changes to the site have disappeared! I guess they were testing something. But I can 100% assure you they claimed that they were accepting PayPal

  6. #106
    Senior Member Undisclosed Pod Trade Winds's Avatar
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    Quote Originally Posted by SirenGita View Post
    Just got my official bbb response today. They still haven't issued a refund despite recent contacts with lots of excuses.
    What was the response like? I don't see they've responded to a lot of the BBB complaints, at least on the site, and I saw only a couple replies to reviews.



  7. #107
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    -Siren Gita
    Blue ocean "siren"
    -rulesNazi

    User formerly known as derBears

  8. #108
    Senior Member North Pacific Pod
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    A lot of "cant help you but they have an f"
    -Siren Gita
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  9. #109
    Senior Member North Pacific Pod
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    They send them personally, not on the bbb main site. I had to log in to see it after i got an email
    -Siren Gita
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    -rulesNazi

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  10. #110
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    Shame shame shame on swimtails. /done

    Sent a complaint to the colorado AG.
    Last edited by SirenGita; 02-21-2019 at 01:34 PM.
    -Siren Gita
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  11. #111
    Eeyup and I checked them out and they lost their accreditation with the BBB last December.

  12. #112
    Senior Member Undisclosed Pod Trade Winds's Avatar
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    That's so sh!tty, Sirengita. I have been ripped off by artists too, either don't get my stuff or my money. Then they cover their tracks and act like nothing happened. I get people have had good experiences with them, including someone I know irl, but I just can't with this. So disappointing.



  13. #113
    Senior Member North Pacific Pod
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    The issue i always see in situations like this is that the rare good experiences are a must to keep the fraud going. Nobody purposely buys from a company NOBODY gets things from. The good reviews if legit are the way they get people to give them benefit of the doubt, like i did!
    -Siren Gita
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  14. #114
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    Ps, i told swimtails and they threatened me with legal action.

    For anyone in doubt...have fun if you order through these guys!!
    -Siren Gita
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    -rulesNazi

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  15. #115
    Senior Member North Pacific Pod inanna's Avatar
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    Quote Originally Posted by SirenGita View Post
    Ps, i told swimtails and they threatened me with legal action.

    For anyone in doubt...have fun if you order through these guys!!
    sounds like they feel like you're harassing them.

    also, for real, the BBB is actually completely useless. y'all remember yelp right? where you rate restaurants and stuff? that's all the BBB is. it's basically just an older version of yelp. they have no standing, in anything. complaining to the BBB about a business? great! nothing will happen. nothing ever does, because it's not a government entity. a business with a good BBB rank means nothing in the "real world" it just means people like them.

    most businesses have figured this out and do not care if you call/email the BBB about them, because it doesn't affect anything. the only things that can affect businesses are the actual government sanctioned entities like health inspectors, OSHA, etc. if you are absolutely insistent, call the IRS since they handle fraud.
    grays harbor mermaid
    "She would be half the world away, floating in a turquoise sea, dancing by the moonlight"
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  16. #116
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    Usually it is considered courteous to give the company a chance to respond to these things but it is likely they took it that way.

    hanks about the tips i will definitely follow up
    And yeah, i had no idea the bbb was basically nothing. Very disappointed!

    So little in place to protecr consumers
    -Siren Gita
    Blue ocean "siren"
    -rulesNazi

    User formerly known as derBears

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