I did get another private apology from Kristie in an email, telling me they are sending a check.
Not sure why an invoice that is meant to be paid via card needs to be paid by check but if it actually gets sent and clears that would be nice.
I do appreciate both apologies, though I still wish there weren't a shift of blame that somehow puts this all on me for how much people were talking about it.
I need to iron some details out first but it at least appears that an attempt is being made to resolve things more fully.
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