Results 1 to 20 of 20

Thread: Stephanie Summers???

  1. #1
    Member Undisclosed Pod MermaidIvy's Avatar
    Join Date
    Aug 2012
    Location
    Canada
    Posts
    76

    Thumbs up Stephanie Summers???

    I'm ready to buy my first realistic tail. I contacted Stephanie at the Fish Butts Email, and I think I tried the mermaid parties one two. Anyways, this was 3 weeks ago. Everyone keeps saying that the customer service is great, and Stephanie gets back to them within a few days, but I havent gotten a response.
    I definately sent it to the right email, because I got the automated response.
    Im wondering if ordering from Fish Butts is a good idea.
    Does anyone know why she isn't responding? Its been about 3 and a half weeks and I've sent 2 emails.

  2. #2
    i think she said that sometimes emails get accidentally placed into the spam folder. you know how people are with spam folders, i only check mine once every other month.
    contact her on facebook and let her know your dilemma, im sure she would be happy to help you. it also may have accidentally been deleted, some emails automatically delete things in spam after a certain amount of time.

  3. #3
    Member Undisclosed Pod MermaidIvy's Avatar
    Join Date
    Aug 2012
    Location
    Canada
    Posts
    76
    Ok, Thank you!!!

  4. #4
    Senior Member Pod of The South WavyMermaidy's Avatar
    Join Date
    May 2012
    Location
    East Coast of FL
    Posts
    365
    Agreed with Brianna - I just started working with Stephanie on a tail order last week, and after not getting a response for about a day I posted on Fish Butt's FB page and that's exactly what had happened (spam folder, along with some other people's emails too). She IS really excellent at getting back with people...she's been crazy busy and was sick and had a friend's death to deal with and STILL she has gotten back ASAP to every email I've sent since in designing my tail.

  5. #5
    exactly. shes had to deal with several deaths actually, i believe
    but yeah, let her know and she will either find it or have you email her again. (:

  6. #6
    Member Undisclosed Pod MermaidIvy's Avatar
    Join Date
    Aug 2012
    Location
    Canada
    Posts
    76
    Oh, Im sorry, I didnt know! :P

  7. #7
    haha, its fine, we all understand. theres been a lot of problems with some tailmakers, you just wanted to make sure you werent going to spend money on something that wouldnt be taken seriously. it was a good thing to ask, because now you know whats going on and what to do

  8. #8
    Yea, she always responds within hours. Your email must have gotten mixed up in another folder somewhere. Her work is amazing. I have pics of her tail I own on my profile, and I have a review posted as well.

  9. #9
    Member Undisclosed Pod MermaidIvy's Avatar
    Join Date
    Aug 2012
    Location
    Canada
    Posts
    76
    Quote Originally Posted by Lyna View Post
    Yea, she always responds within hours. Your email must have gotten mixed up in another folder somewhere. Her work is amazing. I have pics of her tail I own on my profile, and I have a review posted as well.
    Lyna, your tail is beautiful!!! Which Monofin is in it?

  10. #10
    I would agree. When she was making my tail I would send her an email or something through facebook and she would reply as soon as an hour later.

  11. #11
    the Oceanika

  12. #12
    Also, us tail makers, and I am sure ALL of us tail makers get emails from the kids that want to purchase a tail for $30. $100. We have to sort through all of those to find the one or two that are serious about tails.

    I had a kid want to pay me $30 for an H2O style tail!

  13. #13
    Stephanie has been doing quite a bit she's working on responded to emails (i know i just got oneyesterday) Give her alittle bit of time, she'll reply soon.

  14. #14
    She usually response really quickly. She replied to my email I sent yesterday today. Maybe she's dealing with some issues? Your email might of gone into her spam or junk mail folder by accident.
    ~~~~~~~Happy Swimming!!~~~~~~~~
    ~~~~The Seagirls (Fiona and Elena)

    Check out our YouTube channal!!
    http://www.youtube.com/user/626SeaGirls

    Mystic Waters will hopefully premier in Fall 2013

    Our Facebook page:
    http://www.facebook.com/TheSeaGirls?fref=ts

  15. #15
    Senior Member Pod of The South WavyMermaidy's Avatar
    Join Date
    May 2012
    Location
    East Coast of FL
    Posts
    365
    Ha ha...regarding what Jesse said, Stephanie told me the other day that about 90% of her email that she was having to sort through was comprised of the ones from kids wanting cheap tails. So yeah, I'm sure the sorting through it all is no fun at all

  16. #16
    Senior Member Undisclosed Pod
    Join Date
    Jul 2011
    Posts
    14,650
    im not even a tail maker and I get at least 75% of my emails asking for a tail

  17. #17
    Senior Member Chesapeake Pod Merman Dan's Avatar
    Join Date
    Jun 2012
    Location
    Piedmont Triad, NC
    Posts
    1,547
    Quote Originally Posted by MermanJesse View Post
    I had a kid want to pay me $30 for an H2O style tail!
    $30 would buy a lovely photograph of an H2O style tail.
    (Formerly known as Æolius)

  18. #18
    Quote Originally Posted by MermanJesse View Post
    Also, us tail makers, and I am sure ALL of us tail makers get emails from the kids that want to purchase a tail for $30. $100. We have to sort through all of those to find the one or two that are serious about tails.

    I had a kid want to pay me $30 for an H2O style tail!
    I just made a thread about this under "tailmaking"

  19. #19
    I am most likely going to be buying one of Stevi's silicone tails I am putting money away as we speak I am so excited

  20. #20
    Senior Member Undisclosed Pod
    Chesapeake Pod
    Mermaid Saphira's Avatar
    Join Date
    Jul 2011
    Location
    Underwater <3
    Posts
    3,063
    Stevi Summers is the owner of FishButts (formerly Mermaid Parties) Often times on her Facebook page she will alert everyone that she is out until further notice. Please try and check that out so you can keep updated www.facebook.com/fishbuttsforsale
    "Silence is beautiful, not awkward. The human tendency to be afraid of something beautiful is awkward."

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •