Well then most tailmakers are unprofessional. Most tailmakers have a policy for no refunds and no returns. I know several have a statement that basically say that any issue with it is the customer's fault and they won't fix it. That's why it's so so important to buy from a reputable tailmaker. And that's why it's SO important for people to speak out and review honestly. Dozens of people come to me and other mermaids privately about bad and horrible quality tails, but then they NEVER post about it anywhere publicly. Even if you ask them to post it so the same thing won't happen to other people they usually won't because they don't want to "stir up drama" or they don't want to get on the tailmaker's bad side. It drives me MAD.
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