Originally Posted by
MermaidKatia
Should I seek some kind of compensation since she is offering refunds?
Compared to most other tail makers, I know that I really didn't pay very much ($230 for tail, +$100 for Silicone upgrade). However, there were many blatant errors in my tail including a paint job inconsistent to my specifications (even when she was contacted to correct them after viewing an update), missing patches of silicone, smeared scales, and imbedded dog hairs.
I really am proud of my tail, it functions beautifully, and I tried to be very patient with the rather drawn out process by which it was obtained; by no means do I wish to bash Stephanie or her work. Many times I have gone over her Facebook page and been amazed by her artistic mastery at such a reasonable price.
However, I feel as if she did not put as much effort into my tail as with others. It is sad to see her personal life so affect her work as to give people a negative impression of her, but is it wrong of me to feel mistreated? Should I seek some form of compensation?
I attempted to contact Stephanie and she told me to fix the issues myself, but I feel as though that defeats the purpose of hiring an artist to do create things for you.
I have contacted other tail makers as well to ask if they can make the corrections, but the price they charge is practically that of purchasing a second tail, which I cannot afford.
This is not meant to stir up trouble, I would just like some objective advice.
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