Mertailor Latex tail - LOVE it!

[MermanMatty]

That could be possible, but again, it would be the customers fault for misreading while ordering. It says on the website to measure ABOVE the belly button, which is where the waist is anatomically located, so either way it is stated, Eric is not liable for the consumers faults. I am only making corrections where they are needed. I mean no offense to anyone.

[AniaR]

Making a suggestion for how to fix her "product" isn't being negative. I believe if Rose felt my comments to be negative she would have said so or PMed me, she's nice like that.

And as far as Eric's boyfriend "Matty" joining the site, Hi Matty. Welcome. Do actually get involved in our forum before you spend every waking moment defending everything you perceive to be an attack on your boyfriend.

I think what Raina means is that if the instructions produce a consistent flaw, the problem is with the instructions.

Exactly. And while I could have gone into a great rant in my post, I didn't. It's my opinion, it's valid, it's professionally and respectfully worded. You dont have to like it- but you can personally PM me and take it up with me and keep your drama outta the thread. My statement makes perfect sense. This is an issue that keeps happening (not everyone is brave enough to post is so publicly for this exact reason- they fear retribution) - that Eric is the past has admitted publicly and within an apology- regardless so something should be adjusted with the technique. And if you bother to read the rest of my message, you can see I'm quite "positive" and make several thoughtful suggestions for how he could get around that. So it makes perfect sense.

[Mermaid Lorelei]

The color is gorgeous on you Scarlett. :3

[MermanMatty]

Thank you for the welcome.

I don't care if you are making suggestions on how she can fix her tail, that is not what I can pertaining to. I am talking about how his website CLEARLY states what you should do for the best results. Some people, including you, decided not to follow said directions. I have a tail and I measured it myself and my tail fits perfect. And you can go on a long rant if you want, it still does not validate your false perceptions of his company. It is up to the CONSUMER to provide accurate measurements. If they do not, it is their responsibility to take whatever actions necessary to make the product the way they want, even if that means paying extra for their mistake. And I am not afraid to publicly post because before I post something on this kind of location I make sure all my facts are straight and not based on a previous encounter. And it's good that you are positive when it needs to be. And I am not spending every waking moment on defending my boyfriend, the fact of the matter is he doesn't need defending. His art, his passion is more effective on the lives of people than the things people can say negatively about him. In my opinion, the negative comments posted on this website are just as important as who the star quarterback is dating. It's nothing more than high school like drama, so I am only here do to as you do. Place my opinion, make suggestions, correct incorrect information, and bring false accusations to light. So I am here as a neutral party, if I see Eric is wrong I will tell him and post about it, but if he is not I will correct the party that has the wrong idea or false information.

The main point of me posting is me saying that THE MEASUREMENTS ARE THE DUTY OF THE CUSTOMER, Eric triple checks his measurements before even painting the tail, so measurements are rarely his issue. He makes sure that the customer gets the tail the way they have asked, and to the measurements given. That is all.

[AniaR]

Rose, I hope you'll forgive me for de-railing your topic for a post. The mods can feel free to move these things around hide/delete later if need be.

I am talking about how his website CLEARLY states what you should do for the best results.

So are you saying Rose didn't give him her exact measurements as she claims? You seem to be misunderstanding the point winged mermaid and I make- we're not talking about the customer mis-measuring, or Eric mis-measuring. We're saying the current way of measuring and communicating measurement is not error free as many have demonstrated. So a review of that should be in order to improve it. Good professional businesses improve their practices. Professionals also don't have their boyfriends argue with customers. Keep in mind that when you affiliate yourself in such a way you are representing his company. Many people come to these threads to decide whether or not they'll buy from Eric and their opinion can be changed by seeing such behaviour.

Some people, including you, decided not to follow said directions

Ah, this recent new attempt to discredit me- the "Raina is lying" bit. Too bad Eric has all ready publicly admitted fault both in text (which is documented and all ready posted on this site) and both verbally to many people who worked with him and do no longer. That excuse really isn't going to work. And the thing you and Eric both don't seem to get into your head- it's been years! I dont care that my tail didn't fit right anymore- someone else made it better for me and that's awesome. I care about this kind of behaviour right here. This is supposed to be a safe place for customers to post their reviews HONESTLY. it's not a safe place if people are afraid saying anything negative will mean a bad tail from Eric or no help from Eric. it's not a safe place where if someone posts something critical- Eric's boyfriend comes at them on the forum. I'm waaay over the tail, it would not make any sense for me to hold a grudge over that... but I keep trying to move on from you guys- yet you keep pulling stunts like this. :\ I mean, seriously?

And you can go on a long rant if you want, it still does not validate your false perceptions of his company.

uh? I didn't rant? LOL. I gave Rose suggestions on getting around her issue :P

And I am not spending every waking moment on defending my boyfriend, the fact of the matter is he doesn't need defending. His art, his passion is more effective on the lives of people than the things people can say negatively about him.

This is exactly what you're doing. :\ no body goes into a thread where someone is 100% happy with their tail and have had no issues or mishaps and starts bashing Eric. Just look at Claudio's review if you need further proof of that. If Eric's work speaks for itself, then why not let it speak for itself and stop insisting on trying to censor people? The constant deleting of negative comments on his fan page, the streamlined controlled positive reviews, making a callout post to me as a "cyberbully" because I answer people's questions about my experience honestly. Perhaps a lesson about the Streisand effect is in order? If the community were treated with respect (which Eric does not respect it he's clearly stated several times all documented) I think you'd find a lot less negative comments.

So I am here as a neutral party

You are anything BUT a neutral party. You have his best interest in mind, you're his boyfriend. It stresses him out that people can be negative here so you want to swoop in and stop that. You've all ready proven to me right now that you're dishonest (or he's being dishonest with you) by accusing me of lying about my own measurements.

I can back up every single claim I make, and I do not take threats of "providing false information" lightly. The website becomes negative and dramatic with actions such as yours.

And I'll repeat this again, you have an issue with me, you know because I'm big bad Raina the cyberbully- you can certainly PM me to work it out. I have to say it's hard not to make the assumption that you're simply here to create drama when you refuse to speak with only me about your issue that is clearly, only with me. Nope, gotta post publicly so everyone can see ya right? This is ROSE'S thread about her tail. Perhaps you can HELP the community by posting your OWN review, and perhaps some pointers on properly measuring since you seem to be so sure of the process. You know- a video tutorial showing something like that would be excellent. Either way your "ahh lies about Eric" speeches are better suited to your own thread. Unless you;ve got something you'd like to actually say to Rose in her joy of having new tail? (or am I going to go to sleep and wake up to a slew of messages about how I'm a bully because I challenge your statements again... or perhaps a slew of unprofessional facebook statuses that aim to single out myself or members of the forum in some petty inside joke)

[Mermaid Jewel]

Okay, let's please move back towards Rose

I think the main problem is just that laying down and sitting up makes your butt have different shapes and measurements I guess is the simplest way to say it. Most people measure standing up or laying down. But if it's fixable, then I wish you the best in fixing it, Rose

[MermanMatty]

No, I am not saying Rose didn’t fulfill her part of the tail making process, on the contrary, she did her part flawlessly and she looks gorgeous with no equal!

The current way of measuring and communicating the measurements is as good as it is going to get, I don’t see you complaining about how Mike and Thom communicate their measurements, they do it the same way. And there is nothing, NOTHING, on this planet that is error free. He is an AMAZING professional business and he is improving his practices, not because of what you or anyone on this forum say, but because he wants to improve so he can overcome himself. People do come to this forum to get background information on his products and their opinion can be swayed either way, but you continuously posting about him will make you look petty and ignorant.

First off, I am in no way trying to “discredit” you with the “Raina is lying” bit. I never said you lied, I clearly stated you just measured wrong. In addition, Eric only apologized in the hopes that you and other people would stop bringing him up on this forum.

And it has been years since your experience with Eric, so if you are over it why do you constantly bring it back up and bring up your experience when it isn’t even relevant to the current situation.

Customers can post their reviews honestly if they want, Eric nor I mind if they post their good OR bad review, he bases his improvements off of customer reviews. You were a customer until you took your tail elsewhere. And I have not “come” at anyone nor will I. So don’t make that assumption. I am glad you don’t hold a grudge, that is a sign of maturity. And what stunt do you speak of? Me doing exactly what you’re doing? Stating my opinion? Correcting false information? Giving advice? I have just as much of a right as you do. I may not be a well known or world famous mermaid, but neither are you. I will tell you how it is without holding back. Because I have enough respect for people in general to do so.

I know you didn’t rant. I never said you did. I said you CAN, which you didn’t. And Rose is a highly talented seamstress, I highly doubt she needs your assistance on making a decision of what to do with her situation.

I am not defending Eric, if he does something wrong I will correct him as well. And I got my tail and so did some friends of mine and they were all 100% happy with their tail, I paid off my tail and so did my friends. We earned them just like you all did. And the satisfaction or earning it and being able to have a dream come true.

Claudio’s review only helped Eric’s work speak for itself. Claudio and Eric are still in contact to this day about how much he loves his tail and the projects he’s doing with his tail. And everyone censor’s because some things are better handled discretely, not everyone can comprehend the bounds of that situation.

You can answer people’s questions all you want, I don’t mind, that is your right. But you don’t have to comment on EVERY SINGLE POST that pertains to Mertailor or Eric. And don’t EVER offer a lesson in anything to me. You are not above me in any way.

In my honest opinion, if Eric wants to disrespect the “Mermaid Community” he can, because without people like him there would be no “Mermaid Community.” You would be swimming around in a duct tape garbage bag.

I am neutral, you may think otherwise but that means nothing to me. Yes I have his best interest in mind, but right now I am a third party viewer and I am correcting those that are wrong in this point in time. If he is wrong I will correct him. First off, it doesn’t stress him that people are posting negatively about him, he doesn’t care because he’s confident in what he does and he get HUNDREDS of positive posts and emails and phone calls every day, so the negative posts you all make on this forum don’t even equate. I am not being dishonest and he is not being dishonest with me. I’m not saying you lied about your measurements I’m saying you got them wrong, but no one ever wants to admit their wrong so you can stick to your story but you me and Eric really know what happened, so it’s ok.

That is nice that you can back things up, that just shows major sense of paranoia in my opinion. And I made no threats I just said I would correct someone providing false information, it wasn’t directed at you, it was a broad and general statement.

If the website becomes negative and dramatic because of me doing exactly what you do, then it is uncontrollable. I am technically a customer of Eric AS WELL as his boyfriend, and as a customer I have no complaints, my tail is gorgeous and it fits perfectly.

I have no personal problem with you. And honestly it’s not worth my time to private message you. I do not have a problem with anyone on this forum, I do not know any of you nor do I plan to get to know any of you. I am here for informational purposes only.

I will make my own review and I think I will actually get Eric to make an instructional video of how to measure since there seems to be an overwhelming amount of people not able to understand how to do it.

And no one has to approve of Rose’s tail or how she looks, she knows she’s a gorgeous woman and as long as she loves her tail that’s all that matters, any smart woman knows it’s not about how it looks, it’s about what attitude you wear it with.

[AniaR]

TL;DR- PM with your personal issues - I dont think I really need to make a come back, you dig your hole deep enough for yourself... it'spretty disrespectful to Rose that you're continuing your personal drama in her thread after twice (now 3 times) being encouraged to deal with it personally. (though it seems from your reply you don't actually understand more than 1/2 of what I said.) and you lied at least 3 times that I can see.

[Alveric]

A lot of poor defenseless electrons are being molested over what should be a simple fix. The instructions should state (Mind you, I've never seen them) that results can differ depending on sitting, standing, swimming etc., and should include ways to fix that. No need for angst.

Ain't this a great forum? I can tell a perfect stranger, like Scarlett, that she has a pretty tail and not deserve a slappin'!

Alveric

[Lotus]

All I'm going to say is congrats, looks great!

[Blaze]

*Headdesk*headdesk*headdesk* @ the drama.

PleasePleasePlease stop. I am very happy with my tail. It needs to be tweaked but it's being taken care of SO THERE IS NO PROBLEM. I am very happy with the customer service I have gotten. I am very happy with my tail. End of story!

As for everyone else, please tell me more how much you love my tail *preens*

(Trying to lighten the mood)

[Spindrift]

@Rose: You look so gorgeous in your tail! I love that you're so happy with it. When will we be able to see a video of you swimming in it?

@merfanatic:
1. I have an awesome duct tape tail, thank you very much.
2. I like the idea of a video tutorial on how to measure. That seems like a good idea.

[MermaidNerenia]

Rosie your tail looks beautiful!

[Blaze]

@Rose: You look so gorgeous in your tail! I love that you're so happy with it. When will we be able to see a video of you swimming in it?

Thank you! I am going to be at a lake this weekend but not 100% sure I'll have time to actually get IN the lake. We'll see!

[MermanMatty]

Rose you do look gorgeous just as everyone says You have the look, the style, and the beauty to truly be a mythical creature of the deep blue. You are one of a kind I hope to see more pictures of you and other half

[LindseyLu]

Wow...

Scarlet you look simply stunning in your tail!!!! When I saw that tail on his FB page "preview" I KNEW it was made for you!!!! It just looked so perfect for you, and it looks perfect on you too!!!! Too bad about the rear, but I know you will get it taken care of! Doesn't look like your bum peeks out too much so at least you can wear it in the mean time! Hope you have a great time at the lake and get lots of good shots!!!!

Thank you for posting a such well thought out review. You were very fair and thurough! I would love to get a Mertailor tail one day, was just waiting for some of the better reviews to come out! So thank you for posting one, my hopes are on the rise again!!!! <3

[Blaze]

Wanted to add an update to my review. The tail was a little short in the water but still very swimable. Got some great pics! Lookit:



It looks teal in that pic but it was too bright out for my hubby's cellphone to get the right color.

Anyways! I wanted to add that I chatted back and forth with Eric on what to do about the length. I asked for just an extra piece to add onto the top of it but Eric went above and beyond and offered to re-make the tail for me so I wouldn't have the line where the new piece was attached! I accepted his offer & I am very excited to see the new tail though I must admit I'm loathe to give this one up as aside from the top length the color, texture and fluke are exactly what I dreamed of. So perfect! Seriously, I love the fluke so much.

Speaking of the fluke I didn't have any bubbling problems with it at all; it stayed as flat as can be. I couldn't find any other problems with it at all and trust me; I'm a *very* critical persons when it comes to costumes pieces I buy from other people.

I'll be having a photoshoot done as soon as I get the new tail as big things are going to be announced soon that involve this tail! Can't wait to share them with you but I've been asked to keep mum for the moment so indeed I shall! ;D

[AniaR]

very happy to hear that good energy

[Taniwha]

Beautiful picture/mermaid!