Once we've moved over to the new host, and the admins are able to make a place for MerNation reviews, I will post over there, appropriately, but in the meantime, I wanted to let everyone know what my experience has been like with MerNation.
This is a review for a swimmable mermaid tail purchased from MerNation, Inc. They can be contacted through their facebook page, or their website, http://www.themernation.com.
I paid $2900.00 US dollars, plus$90-ish shipping from FL to UT. This review expresses my personal views, only, and does not reflect the views of Mernetwork.com or it's admins.
PURPOSE
I purchased this tail for swimming, modeling, performing at events like Ren Faires, and the odd birthday party. It's intended to be usable for both swimming, and dry events,but its really heavy, so until I get a little stronger, it's probablygoing to have to be primarily used in the water. (Which I'm totally great with. I could use a little more muscle.)
APPEARANCE AND ARRIVAL
My tail is shiny, not as metallic as I had hoped, but I have since changed my mind about wanting to be reflective, as this would hinder the tail's suitability when modeling. It's blue, light blue, and green in the body, with black spots, and has a yellow fluke and fins, which all have spots on them as well. I have two sets of ventral (belly-side) fins, and one smaller dorsal (back) fin, which is located on my calves.
This coloration and design was based on a Bear Lake Cutthroat Trout, a more rare than most fish species native to my area.
It came well packaged in large black garbage bags to prevent sticking, a large sheet of bubble wrap, and a securely duct taped box.
ORDERING PROCESS
I spent a very long time discussing my order with them prior to ordering. When I finally did order my tail,I first sent them a message to let them know I was ready, and then they sent me an email with relevant information, and a customer agreement for me to sign. Micheal (their Lead Man) then messaged me saying my design was incredible, and there was nothing he could do to improve on it. I was sent an invoice for the total we had agreed upon, which was paid in full, and then, after a little more discussion, I was told I was next in queue. My tail arrived less than a month from having paid my invoice.
COMMUNICATIONS
I began communicating with MerNation about possibly making my tail on May 25th, 2013. I decided shortly after that they were who I was going to go with. It took nearly a year, but communication with them remained stellar. I was given feedback on my design ideas, and one other ideas I had that didn't pan out, and was always treated kindly. After I ordered, I was updated to say I was next, and then was given almost daily PHOTO updates on my tail's progress. I was asked to give input, which I did fairly often (that must have been frazzling) and was told the day before and the day of shipment, and given a tracking number.
WHAT I LIKE, AND WHAT I'D CHANGE
This tail is beautiful, and looks identical to my sketch, but better. It is EXTREMELY heavy, which I am going to attribute to my big booty. When looking at the pictures from my first swim, I noticed that my blended waist is much too pale, an error on my side. I really thought I had sent the appropriate paint swatch. :/
Being the clumsy, paranoid mermaid that I am, (after discussing it with Michael beforehand) I have ordered some trial-sized dragonskin silicone to put a very thin layer on over the top of my fluke in order to preserve the spots a little better. [I recommend this become a standard with more intricate designs.] The fluke silicone is also really soft, and I think a harder silicone would be more suited to the project.
My dorsal is thick, as are my fins, but my fins are flat on the back side. I thought it was a little weird,and maybe would have preferred double sided, but at this point,that's such a minor thing that it doesn't even matter to me. I'm sure if I had asked, they would have accommodated me. They also reinforced my waist because it's so much smaller than my hips, which I found to be thoughtful. Although it does make it a little harder to put on, the extra strength will be worth it, later.
Please note; as I know that swimming in this tail is going to cause me to lose weight, I have set aside a large sum of money in order to have that done later.
CONCLUSION
Overall, I love my tail, and I love the experience I have had, and continue to have with this company.
I give MerNation Inc:
For Customer Service
For Speed
For Accuracy
For Communication
For Product Quality
I only took a little bit off because I'm worried about the spots coming off if I don't seal the paint job.
I LOVE my tail!
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Originally Posted by BlueMermaid
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