B!TC# IT OUT!

[deepblue]

You are quite welcome!

[-Annwyn-]

So for all the people who read what happened to me and that awful woman in America with the Magic Wand....here is an update.
I think i already told you that she wrote an email with an apology and said she wants to return the wand.
I took a few days before replying back because i have not been feeling very well.
Last night i got very sick and threw up twice...stayed up all night with stomache aches...
Anyway, since i could not sleep and had to get out of my hot bed i replied to her letting her know we will be waiting for the magic wand and will refund her minus shipping costs and fees when the magic wands arrives here.
She replied this afternoon and let me know she will not be returning the magic wand since she feels shipping costs are too high.
Sigh.....some people....
I know i need to reply to her now but i am not sure what i should say.
Would something like:" Ok, thank you for letting us now." be a good reply?

Perfect response Just saying "Ok, Thanks for letting us know" means you have read what she's written but that you're also not getting any further involvement with her.

[Adalira]

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[SeaMansa]

Okay, I really wish my friends would understand one simple thing: EVERYONE HAS AN OPINION!!!!!!! In this case, mine is: I. DON'T. LIKE. ANIME! And let me just clarify, for the most part anime isn't my thing. I have seen a few animes and read a few mangas that I have enjoyed but as a whole, im just not a fan. That's not to say its bad, some are good, some are not. It just isn't for me. So someone needs to tell me why whenever I make it known that I am not a huge anime lover, everyone acts like I just said I got married to Hitler?? Like really?? I get it, they love it and are super passionate about it but that doesn't mean you have to bash everyone who disagrees with you. I am a grown ass adult (well im 20 so close enough, eh?) I don't have to sit here and give u a friggin bulleted list about WHY I don't like something. If I don't like, I don't like it. Anime is not the best thing in the world, everyone doesn't love it, and everyone doesn't HAVE to love it.
I just really wanna tail smack a few humans today.

But know I am not just a flagrant "hater". I do like some anime. I will like anything so long as it sounds appealing to me, no matter what it is. The issue is that whenever my friends try to recommend me some of the "best" anime that I am guaranteed to love, the plots of those things sound terrible, stupid, boring, or just not of my taste. SOME anime is really good. I could name a few right now that I would love to get into when I have the time. But apparently I am being too critical when it comes down to what I watch. Because apparently everything that I personally don't like, but others like, I should take the time out of my day to watch just because THEY like it. <----- *sarcasm*

[Yulia]

Went to swim for my second time in my tail, it's just been laying on my chair waiting to be used since the first time. It was great, managed to get some footage of it underwater. Later when I was cleaning it out in the showers I saw that the silicone was starting to let go from the fabric beneath it where it connects to the scales. I think the stitches got up. "I can fix that with some silicone home" I thought. But then I saw a quite big hole on the edge, so I put in my fingers there to feel it, and almost pricked myself on a sharp edge. My monofin has shattered and poked through. There's a split from side to side, and more cracks near the edge. Feels like a broken window and it's crazy sharp.
What is it with me and drama?
What have I done to deserve yet another let down tailwise?
;_____;

[PearlieMae]

??? What kind of monofin is in it?

[Yulia]

It's something homemade, it's hard to see, but something like bi-fins that has been cut and then some kind of plastic under it.

Edit: it's not lexan. It's plexiglass.

[Adalira]

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[Yulia]

It's terrible to hear that you have to deal with these jackasses. You handle them in good way, and there's nothing wrong with your product! <3

[Adalira]

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[SeaGlass Siren]

just be like "to ensure that we can improve our orders in the future and provide quality products, could you please tell me what was wrong with the wand?"

[Adalira]

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[Adalira]

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[Adalira]

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[SeaGlass Siren]

I'd ask her that still. If she still does not respond that doesn't really give we a basis to return the wand.

[Echidna]

Adalira, I'm sorry you have to deal with this.

Formerly, all stores (online and physical) used to have very accomodating refund and return policies, which was nice for honest, normal customers.
But as with everything, there are people who abuse the system.

I hate to tell you that, but the case of the woman getting a wand, just to send it back shortly after without giving a reason is probably one of those.
There are smartalecs out there who need a special item (especially when not easy to find) for just one opportunity, so they order the item, use it, then send it back.

Example: Amazon created restrictions on their shipping policies because some guys ordered a big TV just to watch some football game with their buddies, then returning the TV and getting a full refund.

I wager the woman with your wand wanted it for a birthday party or somesuch, but didn't intend to keep it anyway.

Just stick to your rules, there is nothing wrong with your product.
(and saying the wand doesn't "function" sounds like a dead giveaway)

[PearlieMae]

if she doesn't give you a reason, screw her! Move ahead, sell to other people.. You don't need this headache, your return policy is spelled out perfectly... just let it go. If she still complains, let her complain to Etsy and explain to them what her problem is. There are seller protection in place with Etsy, and they are pretty good at judging a situation. You are being way too sensitive about this, and you need to move forward...forget these idiots that are trying to take advantage of you!

[PearlieMae]

PS: Echidna is right, she probably wanted it for a party and is a cheapo. Or, she really thinks she can cast Harry Potter-type spells and doesn't deserve her money back because she is an idiot.

[Adalira]

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[Echidna]

eh...well that is so stupid I'm actually speechless.

If she bothers you further, maybe you can show etsy that mail.

Edit:
You can also tell her that wands and other equipment do not give magical powers, they are just tools for those who already have them.
(and that's nothing but the truth even among those who do believe in said powers.)

And I'd probably add some scathing remarks about watching less Disney and Harry Potter and read a good book instead, but that's just me.