Okay here goes. As a reminder, I am just looking for others insight/opinion/perspective I am not here to start a fight.
Most of you know I've been waiting for my tail for a while. 455 days to be precise. Back on June 30th I received pictures of my painted tail. I was so disappointed because my tail was nothing like what we had discussed and the coloring was way off. I've had issues with both my tail/tops with getting a true teal color, I even sent her a swatch of teal in an email so she could see that shade/color teal I was looking for. She had to repaint one of my tops and even then it was still more turquoise/blue rather than deep teal, but I couldn't bring myself to tell her. So I looked on the bright side, she had made me a headdress and necklace for me. Raven added in seahorses to them because we had talked about including them because they are my favorite animal and my necklace and headdress were adorable!
Following the pictures of my tail, I spent the next few days trying to figure out the nicest way possible to tell her this was nothing like the tail I thought I would be getting. I am very patient and I have no problems with Raven or the time I have waited because I'd rather wait and love my tail then rush her and just think it's okay. Plus Raven has been very pleasant to talk with, so I was very worried about offending her. I finally wrote an email out to her discussing the changes and problem with color and such. I received a response pretty quick on July 12th and she admitted the colors were off on the tail and explained that the new printer she had printed the colors wrong and she had gone off the printer copy rather than the actually design. She explained further that she had also come to her own conclusion that the metallic silver tipping that was supposed to be on the fluke was very flat and matte looking and she had already ordered a more metallic/chrome for it. Happy with this response I put my mind at ease that Raven had this under control and I had/have nothing to worry about. I sent out an email enquiring about an update on Aug 12th, then again Sep 19th, then on Sep 22nd I received a reply from Tyler. I was told that I should expect pictures within the week. Here we are on Oct 7th and I have yet to see anything since the pictures on June 30th. Then today I notice, Mermaid Ula's top and couldn't help but feel a little upset about what's going on with my order. Her top is the exact color that I've been trying to get my tail painted and the exact color of my concept art from Raven. In fact, the color is so close that the necklace posted with her top is actually mine. Let me state I have no problem with the fact that Mermaid Ula has the same color scheme, as many mer share popular colors, so that's not my issue. However, frustration got the better of me today because I have yet to see anything about my repaint and then yesterday this top is posted and I am kinda losing the battle over here with being patient. Trying to do my best.
Here are the pictures so you can get an idea of what I am talking about.
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are they the ones being sold?
Originally Posted by Green Tea Mermaid
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