There really wasn't much communication between us other then payment and confirmation, but I am located in Florida so maybe that made a difference? If anything maybe try to get it shipped to the states at a friends house?
But hopefully you'll get one soon and I recommend the padded straps because it's sooooo heavy! The only weird thing was the packaging, it was a black trash bag wrapped in tape and then more saran wrap and tape, hey but it was functional lol


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