Ah, I worked at JCP on the support team before I started at Ross.
I had a lady ask me where our wedding dresses were. I told her that, as we were a single-floor, mall-sized store, we didn't have any.
"But I saw them online!"
Not every store stocks the same things. Stock is largely based on popularity and open space at Ross, and at JCP, we had an entire room just for backstock. It's not our fault we don't have something!
I must say, though Ross is smaller, they pay better, the people are amazing, and the customers are fascinating and horrifying all at once. /casual advertising
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