Sorry but the point still stands in the mermaid world it's not industry standard. It never has been unless you're working with someone who is just starting out and only takes on one tail at a time.

My understanding over this 3 year thing (I think we are at 3 years now?) is that you've had a LOT of back and forth with them (based on your own posts and theirs) more so than anyone else. Including design implementations they weren't comfortable doing.

They are responsible for their wait times, but every time you dispute something and want photos it's going to go back into rotation. Even mertailor recently wrote about this when it comes to changes and fixes. It's normal for art companies to CHARGE for remeditations. Usually you get one included and that's it. I think Finfolk is the only tail making company at this level left that has yet to implement that kind of thing.

The costuming world isn't the same as the mermaid tail world. We can't pretend these silicone cast creations that are actually function-able, that have curing limitations etc are the same.

No excuses for them being THIS late at all. I am not blaming you for that. But I think it's important people reading understand there's been a lot of back and forth between you guys that exceeds beyond what is industry standard.

Marla is in the same boat. She wanted something that hadn't been done yet. they did it, it didn't work, had to do it again, lots of back and forth. Again, I don't blame her for them taking so long either. There's no doubt about it that both of you should have your tails by now.

But both your situations are unique and not the norm for their company, or any silicone tail making company.