I have done this before for people. I understand how much it sucks because you sincerely believe you're defending someone worthy of it. All you can do is learn, be honest, and move on. Sometimes people aren't what we think or are told, especially in this community. Sometimes people just change too. For better or worse, I have experienced both.
Here's hoping that moving forward either your tail with be updated to your wishes or you'll get a refund/partial refund. Good luck!
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