Originally Posted by
Merman Storm
Updates: I would say 4 to 6 or so updates over the time period it takes to make the tail. Perhaps the biggest thing is for the customer to have an idea as to when to expect an update. If I see "next update in 3 weeks", I'll not worry or bug you until the 4th week.
Communication: I look for cooperative problem solving, rather than having the tail maker throw up problems that I have to solve, then convince the tail maker that my solution works.
Time: I think there is a big disconnect here. If you really spent months making a tail, 40 hours a week, doing nothing but making that tail, it would cost $100,000. If a tail maker costs their time at $100 per hour ( including all overhead: shop rental, tools, materials, taxes, medical, and profit) then a $3000 tail represents 30 hours of work, less than a standard work week. The only reason it takes longer is silicone curing time. After that, additional time is planning and logistics due to working on multiple tails at once, or waiting time due to too many orders. Other than the too many orders issue, I'd expect 1 to 2 months between start of work and tail ready for delivery. That's what I had with my Spellbound.
On the other hand, I tried to have Mertailor make a silicone sling tail for my Lunocet monofin. After over a year of them thowing up problems and me trying to convince them my solution is viable, they gave up. Also, they are so far behind, weird special orders are really low priority.
Are you interested in a weird special order? I need it for a trip in early March....
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