Originally Posted by
Azurin Luna
I hated making phone calls to, and I still don't like it. But what helped for me was that someone told me this: "remember, they don't you and you don't know them, and probably you will never meet them either. Help them to your best capabilities and you will be fine" Oh, and you could ask if someone could be your 'safety net' that if someone calls and you don't know how to answer their questions you can put them through to them. Practice calls can help, as Kelda mentioned, and as you call people or get called more often, it will get easier. And a paper with notes on what to ask helps too :)