My experience with Mertailor

Rated: 3 out of 5

Keeping this review short and sweet...Pros:-I have a tail!-My tail is very pretty-I didn't wait as long as others have-The workmanship on it is goodCons:-Customer service is not a strong point-Contacting anyone at Mertailor takes lots of patience...I suggest emailing...then calling...then Facebooking-Lots of excuses on why my tail took so long..in the order I received them, "monofin is being installed, monofin is on back order, tail is being painted, tail will be shipped this week, family issues, monofin is on back order."-My tail colors are dull and came to me chipped-My sizing is WAY off...I cut 2 inches off of my bum and waist measurements...a tight tail is a happy merman-My first water test I swam OUT of my tail-There is blue paint down the right side of my tail-----------------------------------------------If you happen across this Eric, I am so excited that you made a tail for me! My only real complaint on my tail is I had to pay for it to be resized to fit me. Customer service needs to be overhauled, and care should be taken when painting or drying...like I stated above, there is a strip of blue down the right side of my orange tail.I would recommend his tails...but know that you might have to apply a thick coat of elbow grease to make it just right for you, and be prepared for a long wait and low customer service.