Merbella Studios

[Ariel-Starfish]

Tail model - basic tail with competitor monofin ($ 1200,- )

TAIL DESIGN:




Ordering process:

I ordered my tail at the end of january 2013 and got in line for the beginninf of february. When I got hold of Raven she was very polite and professional. I had my mesurments, tail design (with color sheets and pictures for reference) and funds ready so it went all really quick. I paid her 3 day’s after I contacted her.

The first two months passed by and I was getting curious if there was any progress of my tail so I contacted Raven. After a few tries; still nothing.

I Kept trying and got hold on her a month later. She told me she hasen’t recieved any of my emails? But what the heck : I got a responce so I was happy! :D

She told me she was going to paint the tail soon.


A while later I got a first sneak-peak picture from the seam side.



I was in love with the colors and blending of it!

But I was concerned seeing a cracked edge on the on the seam side , on top of the waist line.

I contacted Raven asap and she told me this could happend. Also: hiding seams was much harder on basic tails she said.

I was a bit upsed when reading this (after seeing other people’s tails go out seamless) and I told her if she could re-do the seams. (Yes, I had the currage to ask her. I’m a little perfectionist and This was my first realistic tail for alot of money so I wanted it to be perfect.

(I know: I AM A TERRIBLE CUSTOMER >_< )

Raven was a bit upsaid but she was still professional and told me this was going to be alot of work re-doing the howle tail and I would get at the end of the line.

I thought about it and exepted the challange and thanked her grathefull!
It was the beginning of May back then.

In mid July I got told Raven was still working on the last bit of my seams and touched up of the paint on my fluke.
when I saw the picture of my fluke I was almost hyperventilating! xD I could not believe this was going to be my tail! <3

At the end of July my tail was being shipped! I got it on July 31st;


UNBOXING VIDEO:

Sorry for not freaking out when opened the package! I was pretty nervous and I was actually pretty speachless (literally!!) when I saw my tail in real life for the first time! <3

http://www.onetruemedia.com/shared?p...edium=text_url



Pictures from unboxing:









Pictures of me swimming:







FOR MORE PICTURES CHECK MY FB PAGE!!


PRO’S :
customer service:

Raven gives the customer exacly what he/she wants!! Even If u are a terrible customer, like me *ashamed*



tail:

Perfect tail fit
vibrant colors
competitor monofin (not standard) makes you go superfast!


CONS:
customer service:

Hard to keep contact (the emails u send get lost quickly)

tail:

the momofin elastic straps are a pain to stretch over your heels, but when on, the foot pockets feel like a second skin! (so that’s a PRO to ^^ )


Overal rating: 4/5 stars for Merbella Studios!! <3